Connect with pediatric healthcare providers for virtual or in-person urgent care. Receive convenient, high-quality medical attention for babies, children, and adolescents from home or on the go. Available year-round, including nights, weekends, and holidays.
What We Love
- 🚀 Efficient telemedicine visits
- 👍 Attentive and kind providers
- 👍 Easy to use app
- 🚀 No waiting time
- 👍 Caring and listened to concerns
- 👍 Convenient and time saving
- 👍 Great backup doctor option
- 👍 No long wait time (in-person or online)
- 👍 Thankful for help with illnesses
- 👍 Wonderful doctor for telehealth
- 👍 Great alternative to in-office visits
- 👍 Helpful for after-hours needs
- 👍 Excellent for college-aged and teens
- 👍 Convenient telehealth option
- 👍 Open longer than local urgent cares
- 👍 Saved Christmas Eve visit
- 👍 Phenomenal healthcare access
- 👍 Fast and easy urgent/non-emergent care
- 👍 Saved trips to ER/PCP
- 👍 Amazing and helpful provider
- 👍 Easiest doctor appointments
- 👍 Quick visits on weekends
- 👍 Go-to for quick visits
- 👍 Love this service for routine sickness
- 👍 Convenient from home
- 👍 Great for doctor's notes
- 👍 Exceptional care from Dr. Williams
- 👍 Easy check-in
- 👍 Excellent care
- 👍 Excellent app and teledoc
- 👍 Helpful for urgent needs
- 👍 True life saver
- 👍 App worked swimmingly
- 👍 Easy setup for virtual visits
- 👍 Saved hours of time
- 👍 Simple process, great doctor
- 👍 Everything worked great
- 👍 Amazing for eye issues
- 👍 Helpful tips provided
- 👍 Detailed instructions
- 👍 So easy to use
- 👍 Personable, funny, kind doctor
- 👍 Great bedside manner
- 👍 Fantastic resource
- 👍 Great to have available
- 👍 Convenient and quick care
- 👍 Great service
- 👍 Readily available remotely
- 👍 Worth 10 stars
- 👍 Upload photos feature
- 👍 Nice, understanding doctor
- 👍 Future of health care
- 👍 Assessed injury correctly
- 👍 Simple maneuver to fix injury
- 👍 Calm and reassuring doctor
Room to Improve
- 🐛 Error with insurance
- 🐛 Awful app, terrible experience
- 🐛 Tech call center issues
- 🐛 Doctor saw child for 1 minute
- 🐛 Prescription never called in
- 🐛 Spent 24 hours on calls
- 🐛 Went to different urgent care
- 🐛 Bug with insurance info section
- 🐛 Can't book appointment
- 🐛 Insurance verification issues
- 🐛 App rarely works
- 🐛 Wouldn't let me create account
- 🐛 Lousy portal
- 🐛 Separate payment portal
- 🐛 No combined bill payment
- 🐛 Suggestion to bring in
- 🐛 Charged twice for same advice
- 🐛 Black camera view during video call
- 🐛 Error when putting in insurance
- 🐛 Couldn't book appointment
- 🐛 Terrible customer service
- 🐛 Argued about insurance
- 🐛 Missed connection by one minute
- 🐛 No help from support
- 🐛 Poor experience with Teladoc app
- 🐛 Limited functionality
- 🐛 Incomplete insurance information
- 🐛 Unable to update insurance
- 🐛 App broken
- 🐛 Laggy app
- 🐛 Doesn't hold information
- 🐛 Billing department issues
- 🐛 Child not approved, sent to collections
- 🐛 Not worth time/frustration
- 🐛 Demand in-person visit for ear pain
- 🐛 App not functioning properly
- 🐛 Couldn't select service
- 🐛 Rip off alert
- 🐛 Waited 45 mins for doctor
- 🐛 Doctor said go see real doctor
- 🐛 Issues with audio
- 🐛 Dev team should be ashamed
- 🐛 Worst app ever
- 🐛 Devs are a joke
- 🐛 Useless app
- 🐛 Repeatedly told to enter data
- 🐛 No ability to select reason for visit
- 🐛 Tried multiple devices/accounts
- 🐛 Absolutely pointless
- 🐛 Cannot book appointments
- 🐛 Calls for support go to voicemail
- 🐛 So dumb
- 🐛 Need to go to website for portal
- 🐛 Horrible, wouldn't let me add info
- 🐛 Find another app
- 🐛 Waste of money and time
- 🐛 Waited over an hour
- 🐛 Told 5-10 mins, waited over an hour
- 🐛 Physician on for less than 4 mins
- 🐛 Told to go to in-person clinic
- 🐛 Overcharged for visit
- 🐛 Required video pre-eval, no one showed
- 🐛 Informed not in queue
- 🐛 App not working, nothing support can do
- 🐛 Useless app during pandemic
- 🐛 Terrible for COVID testing
- 🐛 Doctor called from unknown number
- 🐛 Never asked about general behavior
- 🐛 48-72 hours for test scheduling call
- 🐛 Too long waiting
- 🐛 Limited functionality
- 🐛 No access to messages/results
- 🐛 Manually type info repeatedly
- 🐛 Terms of condition & privacy access blank
- 🐛 Consent form blank
- 🐛 Bugs and reattempts needed
- 🐛 UX poor
- 🐛 Loading times unacceptable
