Easy and Fast
Very easy to use and the wait time was under 15 minutes. My child hates going to the doctor’s office so this was so great for us. Very happy
Efficient
Didn’t take long for a telemedicine visit. The provider was attentive and kind. We love PM Pediatrics
Amazing
Strongly recommend
Great service
This app was so easy to use. There was no waiting time. As soon as I login in the doctor showed up and was super sweet. She was caring and listened to our concerns. This is truly great to have for little who especially get sick now during school.
Real review
We will definitely be using PM Pediatric again. The pediatrician was very friendly, patient, and helpful. This could not have been more convenient and time saving. We were able to avoid having to manage two toddlers in a doctor’s office because of your services. I literally was cooking dinner, jumped on for a quick appointment, and got my prescription sent in all at the same time. I accidentally gave the wrong pharmacy and easily called back and got it changed and sent promptly to the correct one. Thank you!
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Great App
This app is my back up doctor for whenever we can’t get same day visits to my toddler’s pediatrician or visits we can do from home with driving anywhere.
I’ve used them online via this app and in person at PM Pediatrics urgent care. No long wait time for either.
I’ve used them online via this app and in person at PM Pediatrics urgent care. No long wait time for either.
Problem with insurance
Like other reviewers, I received an error after trying to enter my insurance. I visited our local office in person 2 weeks ago with the same insurance and no issues then.
The worst medical experience and app
App is awful, terrible experience. Had to be on a call with their tech call center for 30 minutes just to be able to set up an account because of issues on how they set up the forms. Then the doctor saw my child on the virtual visit for 1 minute, and then the real problems began. The doctor never called in the prescription (entire reason why we downloaded the app and went through telemedicine was to get prescription fast) and I spent the next 24 hours on calls between PM pediatrics help and CVS only to end up going to a different urgent care in person the next day and getting a new prescription. Never doing this again.
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Thankful for PM pediatrics!
So very thankful for PM Pediatrics! They have helped me so many times with school and daycare illnesses that my son has picked up.
Rarely works
There’s a bug with the insurance info section that won’t allow you to book an appointment. Even though I’ve used my insurance through the app before (just clicked 100 times till it finally accepted), it just keeps saying can’t verify insurance, but also won’t allow me to enter my insurance info because it says it’s already on the account.
I’m not sure what the app is even for seeing it rarely works.
I’m not sure what the app is even for seeing it rarely works.
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Strep
9yo came home from school saying she didn’t eat much lunch and went straight to her bed. Slept for three and half hours and woke up with a fever and nasty puss pockets with swelling in the back of her throat. I live 40 mins away so did a tele-health visit. Sent pictures of throat and temp which we confirmed during video call. Dr was wonderful and got meds to our pharmacy before they closed. I am grateful. Thank you.
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Does not work
It wouldn’t let me create an account.
Great Care, lousy portal
So, care is fast and good. That’s good! The portal is separate from the payment portal - you have to have both open since the payment portal doesn’t have your bills or what you owe accessible - if you have more than one child you have to have separate accounts on the payment portal. So no paying combined bills.
That’s a disastrous choice for an otherwise great app / provider model.
That’s a disastrous choice for an otherwise great app / provider model.
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Never Helpful
Each time I’ve used the telemedicine, I’m met with the suggestion to bring in. While that would be understandable for a greater emergency, but it hasn’t been. Which means I get charged twice to be told or given a prescription for what I could have gotten via the video appointment.
Loved this app! So easy
This is a great alternative to having to take your sick child out somewhere. Setup was easy, I didn’t have any issues completing my registration or insurance info. The wait was a little long, but I had my phone nearby and was doing other things.
The provider was so helpful in getting my son’s eardrops refilled for an ear infection when our pediatrician wasn’t able to help us after hours on the weekend. Without his app, he would have been uncomfortable all weekend and we wouldn’t have been able to get a start on treating his infection.
Only complaint is that during the video call, I could see the provider, but the little window where I believe I should have been able to see my camera view was black, so I didn’t know if the provider could see us or what I was actually showing her.
The provider was so helpful in getting my son’s eardrops refilled for an ear infection when our pediatrician wasn’t able to help us after hours on the weekend. Without his app, he would have been uncomfortable all weekend and we wouldn’t have been able to get a start on treating his infection.
Only complaint is that during the video call, I could see the provider, but the little window where I believe I should have been able to see my camera view was black, so I didn’t know if the provider could see us or what I was actually showing her.
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Amazing and Convenient!
We have gone several times in person for both my college aged son (he likes PM Peds much better than Health Services on campus) and my 16 year old. We tried the telehealth option this last time and it was excellent! Convenient, not a long wait and open for much longer than local urgent cares. So happy with our online visit!
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Saved Christmas
This clinic was awesome. My son woke up with fever and sore throat on Christmas Eve. We were able to do a Telemed visit and then drive to the clinic for a rapid strep test instead of coming to clinic and waiting 3 hours to be seen. My son ended up have strep and they were able to call in antibiotics and he was feeling so much better for Christmas! Highly recommended
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Phenomenal!
In a country with not easily accessible healthcare this is great find! Very fast and easy way to get a provider to discuss urgent/non-emergent matter. Saved me some be trip to the emergency room, one visit to PCP. And that’s in less than a month. Highly recommend!
Doesn’t work
The app just gives an error when putting in insurance info, so couldn’t book an appointment.
Very helpful
Amazing! After registering I was talking to a doctor within five minutes. I will definitely be using this app again.
