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Aon Online Benefits

Aon Online Benefits

Aon OLB

1 ratings
88 reviews
💼 Business
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • April 18, 2023
  • August 5, 2026

Features

Developer

Aon
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Aon Online Benefits screenshot #1 for iPhone
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About

Access your company-provided health, wellbeing, and pension benefits. View personal information, benefit coverage, and account balances. Submit claims with receipt uploads and manage enrollment transactions.

✓Access benefits portal
✓View personal and participant information
✓Check benefit coverage
✓Initiate enrollment
✓View account balances
✓Submit claims with receipt photos
✓View Total Reward Statement
Show original description

What users say

Summarized from real user reviews of Aon Online Benefits. Based on 1 reviews and a 5.0/5 average, it highlights the 13 positives and 76 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 👍Clear information at a glance
  • 👍View pension value
  • 👍Update details
  • 👍Biometric login support
  • 👍Retirement planning tool
  • 👍Useful content
  • 👍Easy to transact
  • 👍Retirement modeller
  • 👍Clean design
  • 👍Straightforward presentation
  • 👍Vast improvement on previous app
  • 👍Set biometrics for easy access

Negative things

  • 🐛Login issues (looping, refreshing)
  • 🐛App redirects to website
  • 🐛Not all information contained within app
  • 🐛Broken after updates
  • 🐛Clunky email 2FA
  • 🐛Missing balance view
  • 🐛Inconsistent responsiveness
  • 🐛Blank screens after login
  • 🐛App doesn't work on weekends
  • 🐛App data disappeared from password manager
  • 🐛Unintuitive and complicated
  • 🐛Tiny text layout
  • 🐛No trend graphs or analysis
  • 🐛App redirects to website for details
  • 🐛Login loop after update
  • 🐛App doesn't work at all
  • 🐛Cannot access pension after update
  • 🐛Useless if cannot login
  • 🐛App not opening
  • 🐛Endless cycle trying to open
  • 🐛Login page refreshes before typing
  • 🐛Clicking login takes back to login page
  • 🐛App takes you to website
  • 🐛App is a waste of time
  • 🐛Defaulted to changing password every time
  • 🐛Security vulnerability with website redirection
  • 🐛Service down for maintenance for weeks
  • 🐛App asks for access code
  • 🐛App doesn't accept credentials
  • 🐛App asks to verify email every time
  • 🐛Error messages
  • 🐛Very complicated to use
  • 🐛Doesn't accept logon details after logging in
  • 🐛Returns blank screens
  • 🐛Feels cheap and rushed
  • 🐛Abysmal user experience
  • 🐛App written in the 80s
  • 🐛Cannot advance beyond 'loading data' screen
  • 🐛App not the best
  • 🐛Too many links outside of app
  • 🐛App doesn't work
  • 🐛Company can't be bothered to address issues
  • 🐛App doesn't work on weekends
  • 🐛App data disappeared from password manager
  • 🐛Unintuitive and complicated
  • 🐛Tiny text layout
  • 🐛No trend graphs or analysis
  • 🐛App redirects to website for details
  • 🐛Login loop after update
  • 🐛App doesn't work at all
  • 🐛Cannot access pension after update
  • 🐛Useless if cannot login
  • 🐛App not opening
  • 🐛Endless cycle trying to open
  • 🐛Login page refreshes before typing
  • 🐛Clicking login takes back to login page
  • 🐛App takes you to website
  • 🐛App is a waste of time
  • 🐛Defaulted to changing password every time
  • 🐛Security vulnerability with website redirection
  • 🐛Service down for maintenance for weeks
  • 🐛App asks for access code
  • 🐛App doesn't accept credentials
  • 🐛App asks to verify email every time
  • 🐛Error messages
  • 🐛Very complicated to use
  • 🐛Doesn't accept logon details after logging in
  • 🐛Returns blank screens
  • 🐛Feels cheap and rushed
  • 🐛Abysmal user experience
  • 🐛App written in the 80s
  • 🐛Cannot advance beyond 'loading data' screen
  • 🐛App not the best
  • 🐛Too many links outside of app
  • 🐛App doesn't work
  • 🐛Company can't be bothered to address issues
See all reviews

What's New in Aon Online Benefits

9.0

August 5, 2026

Minor Enhancements & bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Unreliable and disappointing

This app frequently fails, pension values are not reliably updated, and it does not inspire any trust in Aon. Transferring out to a more modern offering - pensions are simply too important to be left here.
Fred2744Fred2744

Not good at all

Impossible to make any changes in the app to anything, terrible
liftman 3442345liftman 3442345

Useless

I log in to my account successfully. That’s when the problems start. Whenever I click anything in the app, it redirects me to the login screen. I log in successfully, and I’m back on the home page. It just keeps happening over and over.
witekstasiuwitekstasiu

Bad!

Slow and always takes you to external links/pages which 70% dont open or load.
MakisNTMakisNT

Doesn’t work anymore

This was a great app but no longer works since the last update. Really disappointing.

After logging in, it gets stuck in the rotating circles and never actually loads.
LP1980LP1980
See 83 more reviews

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User experience

🐞

Reported Bugs

59 issues

Login page refreshes before credentials can be entered

Bug

App redirects to website for most functions

Bug

App is broken after updates

Bug

Missing pension data after update

Bug

Clunky email 2FA process

Bug

Inconsistent responsiveness

Bug

Login loops endlessly

Bug

App does not work on weekends

Bug

App data disappeared from password manager

Bug

Blank screens after login

Bug

Cannot advance beyond 'loading data' screen

Bug

App asks for an access code after update

Bug

App does not accept correct credentials

Bug

App asks to verify email every time

Bug

Error messages displayed

Bug

App redirects to website for pension details

Bug

App doesn't work at all

Bug

Cannot access pension after update

Bug

App not opening

Bug

Endless cycle trying to open the app

Bug

App takes you to website

Bug

App is a waste of time

Bug

Defaulted to changing password every time

Bug

Security vulnerability with website redirection

Bug

Service down for maintenance for weeks

Bug

App doesn't accept logon details after logging in

Bug

Returns blank screens

Bug

Feels cheap and rushed

Bug

Abysmal user experience

Bug

App written in the 80s

Bug

Too many links outside of app

Bug

Company can't be bothered to address issues

Bug

App doesn't work

Bug

Cannot log in

Bug

Login does not work

Bug

App not opening

Bug

Endless cycle trying to open

Bug

Login page refreshes before typing

Bug

Clicking login takes back to login page

Bug

App takes you to website

Bug

App is a waste of time

Bug

Defaulted to changing password every time

Bug

Security vulnerability with website redirection

Bug

Service down for maintenance for weeks

Bug

App asks for access code

Bug

App doesn't accept credentials

Bug

App asks to verify email every time

Bug

Error messages

Bug

Very complicated to use

Bug

Doesn't accept logon details after logging in

Bug

Returns blank screens

Bug

Feels cheap and rushed

Bug

Abysmal user experience

Bug

App written in the 80s

Bug

Cannot advance beyond 'loading data' screen

Bug

App not the best

Bug

Too many links outside of app

Bug

App doesn't work

Bug

Company can't be bothered to address issues

Bug
✨

Requested Features

5 requests

Contain all information within the app

Feature

Restore balance view

Feature

Implement Face/Touch ID sign-in

Feature

Include trend graphs and fund analysis

Feature

Develop a more user-friendly app

Feature

FAQ

What does the Aon Online Benefits app do?

The app provides instant access to your company-provided health, wellbeing, and pension benefit plans and information. You can view details about your benefits, personal information, and coverage, as well as manage enrollment and submit claims.

How do I log in to the Aon Online Benefits app?

To log in, you will need your client identifier, username, and password. If you are a first-time user, your client identifier will be provided in an announcement email or shown on the benefits portal (TBS) website.

Is the Aon Online Benefits app free to use?

Yes, the app is available for free to employees and members of companies that use Aon for online benefits management. There are no in-app purchases or advertisements mentioned.

What features are available on the Aon Online Benefits app?

Key features include viewing personal information, benefit coverage, spending and reimbursement account balances, submitting claims with receipt uploads, and viewing your Total Reward Statement. Not all features may be available depending on your company's specific benefits.

Who is eligible to use the Aon Online Benefits app?

This app is available to employees or members of organizations where Aon has been appointed to manage their online benefits. You will need a client identifier to access the app.