Just lost me as a customer
Subject: Lost customer due to intrusive mobile-app experience
I’m writing to explain why AP News has lost me as a customer. The repeated prompts, interruptions, and aggressive messaging in the mobile app felt less like customer engagement and more like harassment. They significantly interfered with simply checking the news.
I have decided to stop using the app—and cancel my subscription, if applicable—because of this experience. Please share this feedback with your mobile product and leadership teams. An app should respect its users rather than repeatedly pressure or interrupt them.
Love the app - not worth spending more money and being harassed.
I’m writing to explain why AP News has lost me as a customer. The repeated prompts, interruptions, and aggressive messaging in the mobile app felt less like customer engagement and more like harassment. They significantly interfered with simply checking the news.
I have decided to stop using the app—and cancel my subscription, if applicable—because of this experience. Please share this feedback with your mobile product and leadership teams. An app should respect its users rather than repeatedly pressure or interrupt them.
Love the app - not worth spending more money and being harassed.
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Horrible app (news is great)
AP News has the worst app (and an even worse website). The app causes my ipad to stall, which no other app does. The website is disgusting with more ads than journalism. I support AP News, so get it together and figure out how to present your world-class reporting properly. Why would I donate money for a product that is this bad?
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New Headlines Dead
Big headlines do not open any related stories. Unusable!
Bad news articles really horrible
The title says something and when I open the article the news says something exactly different. Seriously, APNews? We thought you are good journalism. It looks like you just want clicks!!! I will not donate until you behave yourself and don't become like Fox News and CNN.
Broken autoplay ads
Sound started autoplaying on ads that also bait you into clicking with ‘play sound’ buttons (to turn it off). Ad auto expands and can’t be scrolled past.
APnews feedback form links directly to Jira and wont proceed without fields fully filled out, and wont take a fake or blank URL. I am not clicking on the ad. Do your own damn QA
APnews feedback form links directly to Jira and wont proceed without fields fully filled out, and wont take a fake or blank URL. I am not clicking on the ad. Do your own damn QA
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Aggressive adware
You can’t even scroll through the articles without triggering an advertisement opening in an external browser. Often it’s an advertisement that hasn’t even loaded in the AP News app yet, so even if you try to avoid ads while scrolling you can’t avoid it. Obviously they get paid by the click, so they force clicks. The news is good; the UI is borderline fraudulent.
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Meh
Push notifications on iOS are completely broken. I set them to Breaking only, and I get everything. I set them to nothing, and I get everything. Otherwise a good app. Still broken 8/2026.
Excellent & Free
This app provides the latest news, written in a professional and unbiased manner. And, unlike apps such as Reuters and CNN, it’s totally free. It’s now my primary source for U.S. and world news.
Racial tensions
Why do you guys constantly push divisive conflicts between White and black people on your platform? There is more to the world than social justice issues.
Buggy
This app is consistently buggy no matter how often it’s updated. *Sigh*
Ads cover content, but it’s free
AP News is one of the rare free news apps available, and is fairly comprehensive. Ads are to be expected as a trade off. However, the ads often render such that they cover content. This is especially noticeable on the homepage, when they cover titles of articles. This is why I am rating it 4/5 stars.
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Good content… except the ads
The ads have long been a problem, sometimes blocking content and at other times preventing page scrolling by opening the ad any time it is pressed, I.e., when trying to scroll past it. The app loses a lot of appeal when you’re trying to view more content but are forcefully directed to an advertiser website.
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Lots of photos
Hard to read the news with so much flooooooof. Options to reduce images do not reduce number of images. Cr/app.
Spyware that ignores your notification preferences
I turned off notifications for sports, but I still get notifications for sports. Also, why does a news app need to track your activity across platforms? It’s sad how just about every single app is spyware now, even news apps.
Stop the ads!
Content is average but the ads are terribly repetitive and poorly executed. A real detractor from the news. Ap runs poorly…probably due to all the awful ads.
Racial tensions
Why do you guys constantly push divisive conflicts between White and black people on your platform? There is more to the world than social justice issues.
Heavy bias less facts
No longer a reliable news source. We don t need personal bias in reporting. Very shameful editorializing with progressive left wing bias.
Not good on local news at all
The only “local news” this app ever provides for Delaware is other states sports news. Lame AP. Can get that info in any sports section of any paper. Hate sports in general. How about you have actual local news - or stop saying you do.
Heavy censorship in comments section
The app itself is fine, and AP is one of the best sources for US breaking news and election results, however the recent integration of the comments section into the app has exposed serious censorship, which appears to be associated with certain viewpoints rather than moderating uncivil discussion.
I have also noticed how AP’s reporting has more of an editorial bias these days. I’m a middle of the road type of person so I actually post things that run counter to the partisan viewpoints of other commenters, yet mine are routinely censored.
AP is always begging for money to support journalistic freedom, yet can’t even moderate discussion on their website in a way that prioritizes free speech. In a way I’m glad to see their true colors and how radical most of their readers are, which is motivating me to look elsewhere.
I have also noticed how AP’s reporting has more of an editorial bias these days. I’m a middle of the road type of person so I actually post things that run counter to the partisan viewpoints of other commenters, yet mine are routinely censored.
AP is always begging for money to support journalistic freedom, yet can’t even moderate discussion on their website in a way that prioritizes free speech. In a way I’m glad to see their true colors and how radical most of their readers are, which is motivating me to look elsewhere.
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AP is Now Proudly Biased
They leave out context and give ridiculous one-sided opinions.
