Never know if my car will charge
Basically, I never know if the timing charge will work. I go to sleep wondering if it will charge or fail. Its not consistent, please fix the timing charge as it never seems to work. App has many bugs.
Awful. Do not install into a new build house if you have the option.
Unhelpful technical support. Charger is a lemon and they suggest buying a new cable and won’t send someone out to fix.
Unsatisfactory Apex EVApp
The App is a problem and has disappeared after only 1 week
I’ve tried to locate it without success unless I go each time to the App Store
I phoned the help line and they told me that all is working from their side but they say it’s my phone is at fault if App cannot be located
I don’t have any problems with other apps.
Nightmare this whole matter and I regret having anything to do with Electric Cars
I’ve tried to locate it without success unless I go each time to the App Store
I phoned the help line and they told me that all is working from their side but they say it’s my phone is at fault if App cannot be located
I don’t have any problems with other apps.
Nightmare this whole matter and I regret having anything to do with Electric Cars
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Basic & Glitchy
Connecting charger to phone was OK, but this App is very basic and I would say not easy or intuitive to use.
Setting up wireless was painful.
It’s obvious this is Chinese App and what you’d expect.
Setting up wireless was painful.
It’s obvious this is Chinese App and what you’d expect.
The worst app I’ve had
I don’t often write reviews, but I felt compelled. What should be quite a simple and straightforward app is nothing short of a nightmare! Firstly it’s a roll of the dice every time you open it whether it will connect to the charger unit. If you’re in luck and today’s you’re lucky day it shows connected to the app, the next problem is it showing any form or data of voltage used, time charged, anything of use. If by some miracle, and believe me. It is a miracle if you get to this point and it’s all working. The updating of the app (which should be via App Store by the way and it isn’t, it’s internal on the app) just doesn’t ever work. It pauses on 0% for hours without movement. This is by far the worst Chinese app I’ve seen. So poorly constructed and poorly maintained. Avoid this and just find another way via your car to monitor car charging. I would give this 0 star if I could
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Not fit for purpose
Like others I expected to be able to use the Apex charge point as a dumb unit with Intelligent Octopus Go. It doesn’t work and the app is worse than useless. I wish I could go back to my Tesla Wall Connector!
Love it
Great app and charger. No issues works better than EV project app.
Cannot Verify
Really a bad app, try to figure out how to get the passwords filled and verify your email code they sent you without having it start all over again every time.
Really bad design
Really bad design
Limited control but the app works.
Have found the app works well with basics, but the detailed elements let the app down.
Unable to add different time tariff rates to see what I’m really spending on ev charging (electricity pricing on app).
Would be nice if you could set a primary view; cloud device over local device now my device is set up over WiFi…
Unable to add different time tariff rates to see what I’m really spending on ev charging (electricity pricing on app).
Would be nice if you could set a primary view; cloud device over local device now my device is set up over WiFi…
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Clunky
An awful app; it’s like it was designed in a hurry by a class of Yr 8s for a project. It just about does the basics, but frequently I have to rely on physically initiating charging with the home point ‘charger card’ and monitoring progress through my car’s remote app. Using the app just causes my phone to be inundated with notifications requesting I open the app. Aargh!!
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Incredibly poor
My previous home had a Ohme charger and their app was I intuitive and user friendly. This app is the complete opposite, the instructions (or lack of) make no sense, the English is poor, the app rarely connects to the charger unless you’re standing over it and the time scheduling is confusing. Do not recommend
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No problems
Recently had an Apex 7S charger installed, no problems with the physical install. The App itself needed fully setting up in order for the charger to work, to be honest it was a bit of a faff as the App is clearly Chinese then has been poorly converted into English, however, once set up everything seems to work just fine.
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Joke
Upgrade upgrade upgrade just want to charge the car
Charging but:
This charger and its app need some developer attention as it’s not possible to start delayed charging with the card or an app if there is no program set in the app. If I set delayed charge on my car and start the charger now charger will switch off after 30min and never charge my car. You have to set program in the app but then the charger will be ON regardless who will plug the cable in. Second issue is the cable not getting locked in the charger after locking the car if you will not start charging immediately. It’s only locked while charging. Other than that it’s working so far.
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Scam?
Is it a scam? I can charge my car, but the app must stay open. If I switch to another app, it keeps sending notifications asking me to return to the charging app. After using it, I also received some text messages that seem like a scam.
Works great!
I expected this app to be really bad because of the reviews but for me it seems to work excellently. I have the 4g version of the charger so maybe get a more reliable connection than others. I use this app for scheduling (rather than the car app). Customer service were very quick to respond. I use the RFID cards to log the cost for each car. Pls note this is a genuine review and I have no affiliations. Perhaps they have fixed a lot of the problems from earlier.
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Basic and missing a key element
We were offered a ‘new’ apex charger when our 3yr old Project Ev charger developed a fault. Whilst the old project Ev was fairly basic it worked every time for plug and play or timed etc.
This apex app appears ‘cheap’ and basic and not intuitive at all. It only allows one price point for elec so if you have an Ev tariff with two prices it’s either inaccurate the day or in the night.
But the major missing element over the older app is that you can no longer programme it to charge to a specified amount of electric… only an amount of time. This means if you only want to charge to 80% or 90% on a timed charge you have to guess how long that might take! Please add this function back in!!
Perhaps a full overhaul or new app is needed, especially if Project EV are rolling these apex charger out now
This apex app appears ‘cheap’ and basic and not intuitive at all. It only allows one price point for elec so if you have an Ev tariff with two prices it’s either inaccurate the day or in the night.
But the major missing element over the older app is that you can no longer programme it to charge to a specified amount of electric… only an amount of time. This means if you only want to charge to 80% or 90% on a timed charge you have to guess how long that might take! Please add this function back in!!
Perhaps a full overhaul or new app is needed, especially if Project EV are rolling these apex charger out now
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Worst app / charger combo possible
The app is useless, there are so many behind the scenes settings that you need to call project EV for it’s completely pointless as both an app, and a charger.
The charger has such a poor WiFi signal, all my other devices reach but this one refuses to connect, guess what scheduling doesn’t work without WiFi…
Avoid this app, avoid project EV.
Having this charger replaced as soon as funds allow.
The charger has such a poor WiFi signal, all my other devices reach but this one refuses to connect, guess what scheduling doesn’t work without WiFi…
Avoid this app, avoid project EV.
Having this charger replaced as soon as funds allow.
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Awful app
Records section does not work
Rubbish
Setting schedule times does not work
Scheduled charging does not work
Setting prices does not work have a list so long as made errors unable to delete incorrect prices
Keeps having to reconnect after one button press
Only way to have ev charge at off peak times would be to either stay up to plug it in or employ somebody to plug the charger in for me.
If everything above even worked unable to export it so as to claim expenses through work for home charging. The way it’s going better off ripping this unit out and replacing for a pod point which does all the above.
Scheduled charging does not work
Setting prices does not work have a list so long as made errors unable to delete incorrect prices
Keeps having to reconnect after one button press
Only way to have ev charge at off peak times would be to either stay up to plug it in or employ somebody to plug the charger in for me.
If everything above even worked unable to export it so as to claim expenses through work for home charging. The way it’s going better off ripping this unit out and replacing for a pod point which does all the above.
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