they take a cut of your tip and then charge to withdraw it.
Gaslighting as if we're misunderstanding how you're taking from us and we just need it "explained better".
The amount you take is the issue.
And for smaller tips, why not charge a percentage to withdraw instead?
These are all common sense things-- this is a low trust company providing a small product for maximal fee.
Response from developer
Thanks for your feedback. We strive to be transparent about our fees, which are disclosed in our Terms and within the app before customers complete eligible transactions. If you have questions about a specific transaction or fee, please contact our Support team and we'd be happy to assist.
New features
Response from developer
Thank you for the 5 stars and your review comment! We're glad to hear that the new features have benefited you.
Another lame employer app
Appears well…
Response from developer
Hey Big Los 530. Can you txt us at 855-648-4644 and connect with a live agent. We will get back with you promptly and look into the larger bonus you mentioned.
Impressive app
Response from developer
Thanks for your review and comment! I'll be sure to pass this along to our amazing product and engineering team!
Game changer
Response from developer
So awesome to hear! Thanks for the great review. We're thrilled to hear about the extra incentives you're earning for the great work you put in to your job. We're glad Applause helps faciliate those earnings that are well deserved.
Best app
Love it
Rollin’ in that (Deep) Green
We will all have to work harder now and a few of us will be better for it. Better to be one of the few. I know our employers will be rolling in the deep green sea. We should’t we take our buckets and withdraw some up too?
Issues receiving tips
Response from developer
Hey AninSacul, tips are never held, and are immediately processed to your balance once a customer payment is successfully submitted for a tip. For any tips you have questions on, we would love to help investigate those for you. Please reach out to us through your Support page in-app or email support@applausehq.com and we'd be happy to help! Indicate you need human support and we will respond to you in minutes.
Good all set up but quietly takes portions of tips
Response from developer
Hey saysay0601. We'd be happy to explain how the fees work for tip transactions or cashing out your balance. We know how hard you work to earn any additional incentives. Please reach out to us through your Support page in-app or email support@applausehq.com and we'd be happy to help!
