Apple Maps User Reviews

Customer Experience

Positive experience14.4% of reviews
Neutral8.5% of reviews
Negative experience77.1% of reviews

~ Based on 7,219 written reviews from the US App Store.

What users say

Is Apple Maps Safe?

Apple Maps does not appear safe based on available data. AppsHunter Safety Score for Apple Maps is 44/100.

This assessment is based on 63,058 user ratings, with an App Store average of 2.2/5.

Safety Analysis

27.1% of ratings point to a safe experience
5.6% of ratings suggest some concerns
67.3% of ratings point to a risky experience

~ Based on 63,058 App Store ratings for Apple Maps.

Is Apple Maps Legit?

Apple Maps appears to be a legitimate app. AppsHunter Legitimacy Score for Apple Maps is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They bent the knee

I will not support anyone who bends the knee to trump

You lost me

Relied on this app for many years. Deleted it as soon as you idiots changed the proper names of Gulf of Mexico and Lake Ontario. DO BETTER! You are not beholden to the 3 year old
President of the US. I will not use your apps until you come to your senses.

Gulf

ITS CALLED THE GULF OF MEXICO! We can just make up are own names for things I guess I’ll call Apple Maps an app for money hungry

EV features need improvement

Forces you to stop at a charger maps has selected for you, with no option to remove or skip, even when the destination is a charger within your mile range. The only work around is to change the car on your phone.

Tolls

No longer showing all toll roads, making it harder to avoid tolls.

Scam

If I say avoid tolls that’s exactly what I said! Y’all must have some agreement with tollways

Under protest

Don’t want to use Apple Maps because Apple has once again shown itself to be a total puss when it comes to Trump. But I have CarPlay and until Mapquest gets its act together what are you gonna do.

Bob

On recent journey there were many road works.
I accepted the best route to avoid those road works.
While I was driving the app. Kept changing the routes multiple times a zig zag route all over the place not the original route I had accepted
Very poor

Terrible

Terrible

Very horrible not good at all it is out dated

It is out dated and i looked up my home and then it pulled up a picture from 2016

Needs improvement

You need to advice people in what lane to be at well before of time because that is why people are getting into accidents. Improve it !

iOS 27 makes it suck

When I start direction my Current Location never leaves the starting point. Broken app the whole software is very buggy

Horrible App

Traitors run this app!!!

2 stars minus 1

1 star for Lake Ontario and a second star for the Gulf of Mexico. Then minus one star for apples cowardice

Becoming as predatory as Google

I can’t believe I switched back to iOS to get away from Google advertising only to find that Apple maps also has ads.

To top it off, they still haven’t added satellite navigation to CarPlay. Do you know how much easier it is to look at a quick map of the area and tell where you are much faster than trying to decipher 3-D buildings? How is not using satellite safer which is what I’ve been told is the reason.
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It’s called Lake Ontario, and it’s the Gulf of Mexico.

Get your head back in the sunlight, Apple.

Adds and more Adds

Wow. I didn’t think Apple would stoop to adds in the maps app. Makes changing systems a legitimate thought.

Can’t even tell you when there’s accidents

use google maps or Waze instead

Lake Ontario

Bootlickers

Premium brand, bargain-bin principles

I’m an Apple customer, shareholder, and longtime fan. That’s why seeing Apple Maps replace Lake Ontario with “Lake America” for U.S. users is so disappointing.

Lake Ontario was Lake Ontario before there was America or Canada. It is a shared geographic landmark with a history that predates both modern national identities. Renaming it for political purposes does not make the map more accurate; it makes it more partisan.

Apple builds its reputation on thoughtful design, trust, and values. Yet when Trump turns a shared landmark into a political branding exercise, Apple goes along.

Following an updated government database explains the decision. It doesn’t make it admirable. Apple could preserve the familiar name alongside the new U.S. designation instead of making users’ geography depend on political preferences.

I expect a mapping app to help me navigate the world, and I expect a company I’ve supported for years to show some backbone. This decision damages my trust in both.

Apple asks us to pay a premium because it promises something better. If those principles never cost anything, they aren’t principles. They’re marketing.

Restore Lake Ontario—or at least display both names for U.S. users.
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