Apple Maps User Reviews
Customer Experience
~ Based on 6,401 written reviews from the US App Store.
What users say
Summarized from real user reviews of Apple Maps. Based on 52K reviews and a 2.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Navigation app.
Positive things
- 🚀Excellent navigation
- 🗺️Beautiful and intuitive UI
- ⏱️Accurate ETA and traffic updates
- 🔍Helpful search and location features
- 🌐Seamless integration with iOS ecosystem
Negative things
- 🐛Inaccurate or outdated map data
- 📍Incorrect location pinpointing
- 🚦Delayed or confusing turn instructions
- 🗺️Lacking detailed information for some areas
- 🔍Poor search and POI database
Is Apple Maps Safe?
Apple Maps does not appear safe based on available data. AppsHunter Safety Score for Apple Maps is 48/100.
This assessment is based on 51,889 user ratings, with an App Store average of 2.4/5.
Safety Analysis
~ Based on 46,737 App Store ratings for Apple Maps.
Is Apple Maps Legit?
Apple Maps appears to be a legitimate app. AppsHunter Legitimacy Score for Apple Maps is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It has the wrong names for some major places. Gulf of America? Untrustworthy
Why did you kowtow to this bit of “performative nonsense,” as Heather Cox Richardson might put it? Please don’t roll over to do the same with Lake Ontario.
Renaming for an egomaniac…. NO
Unfortunately the addition of ads is a dealbreaker. Pay thousands for Apple products and still getting ads is disappointing.
MEXICO. Ffs, what are you doing Apple?
I don’t understand why search engines insist on using this app! It seems that every time I try to locate something on Safari, it never takes me to Google Maps. It always takes me to this one and the directions are much worse than Google Maps.
Apple maps has significantly gotten worse over the years. the amount of times I have gotten lost on foot or driving in big cities because it takes me in a completely different direction than where I am supposed to go this isn't just me my friends and family have the same issue. we also have full signal. We've wasted a lot of time and gas because of this app I'm over it. google maps is my new bestie
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Lake America still says ontario
I love maps. I plan ahead. But you need to fix this and not bow to idiots with a marker. It’s the Gulf of Mexico. Fix it.
Stop bending the knee!
How dare you add ads to this. This is one of the many reasons I’m slowly moving more and more towards android
I find Apple map directions better than Google’s but I just found out they called the Gulf of Mexico the Gulf of America. Ridiculous. I haven’t yet seen the ads that other reviewers mentioned but that will definitely be a huge negative for me.
Really, Apple? I spend how much for a phone and then I have to deal with ads littering absolutely everything now?! The App Store, News, and Stocks are already unusable becuase promoted garbage and low-quality gross ads are everywhere. I can’t trust them at all. Now even Maps?! I thought Apple was the privacy company, I’ve turned off every tracker possible in Safari but now APPLE itself insists on spying on me.
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Petulance gets results
What’s the Gulf of America?
You have a lot of nerve Apple, putting ADS on Maps. Are you kidding me? Apple products are horrendously expensive! You have got a LOT of NERVE putting ads on Apple Maps!!! NO!!! Wrong move! Not on top of everything else. You have got to be kidding me! Apple, What is Wrong with YOU?
As of IOS 26 this app has locked out Google Maps from default apps. This app in comparison is abysmal. Horrible routes, horrible UI, horrible traffic data. Even deleting this app won’t let Google Maps be default on iPhone. Do better Apple.
Decent travel app but they are stupid for changing Gulf of Mexico name to the false name it has currently.
Best on this day
If you work along the borders. Water bodies random change names depending on your cell signal. Unreliable app!!!


