Apple Maps User Reviews

Customer Experience

Positive experience15.7% of reviews
Neutral9.3% of reviews
Negative experience75.0% of reviews

~ Based on 6,401 written reviews from the US App Store.

What users say

Is Apple Maps Safe?

Apple Maps does not appear safe based on available data. AppsHunter Safety Score for Apple Maps is 48/100.

This assessment is based on 51,889 user ratings, with an App Store average of 2.4/5.

Safety Analysis

30.8% of ratings point to a safe experience
6.5% of ratings suggest some concerns
62.7% of ratings point to a risky experience

~ Based on 46,737 App Store ratings for Apple Maps.

Is Apple Maps Legit?

Apple Maps appears to be a legitimate app. AppsHunter Legitimacy Score for Apple Maps is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wrong names

It has the wrong names for some major places. Gulf of America? Untrustworthy

Gulf of America, really?

Why did you kowtow to this bit of “performative nonsense,” as Heather Cox Richardson might put it? Please don’t roll over to do the same with Lake Ontario.

Gulf of Dump

Renaming for an egomaniac…. NO

Deleting App

Unfortunately the addition of ads is a dealbreaker. Pay thousands for Apple products and still getting ads is disappointing.

The Gulf of

MEXICO. Ffs, what are you doing Apple?

Awful!

I don’t understand why search engines insist on using this app! It seems that every time I try to locate something on Safari, it never takes me to Google Maps. It always takes me to this one and the directions are much worse than Google Maps.

Misdirection

Apple maps has significantly gotten worse over the years. the amount of times I have gotten lost on foot or driving in big cities because it takes me in a completely different direction than where I am supposed to go this isn't just me my friends and family have the same issue. we also have full signal. We've wasted a lot of time and gas because of this app I'm over it. google maps is my new bestie
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Outdated Map !

Lake America still says ontario

Fix it - it’s Gulf of Mexico

I love maps. I plan ahead. But you need to fix this and not bow to idiots with a marker. It’s the Gulf of Mexico. Fix it.

Terribly Inaccurate

Stop bending the knee!

Ads

How dare you add ads to this. This is one of the many reasons I’m slowly moving more and more towards android

Disappointing

I find Apple map directions better than Google’s but I just found out they called the Gulf of Mexico the Gulf of America. Ridiculous. I haven’t yet seen the ads that other reviewers mentioned but that will definitely be a huge negative for me.

It has ads now, can’t trust it

Really, Apple? I spend how much for a phone and then I have to deal with ads littering absolutely everything now?! The App Store, News, and Stocks are already unusable becuase promoted garbage and low-quality gross ads are everywhere. I can’t trust them at all. Now even Maps?! I thought Apple was the privacy company, I’ve turned off every tracker possible in Safari but now APPLE itself insists on spying on me.
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It’s Gulf of Mexico

Petulance gets results

Inaccurate information

What’s the Gulf of America?

Ads? ADS?!? No!

You have a lot of nerve Apple, putting ADS on Maps. Are you kidding me? Apple products are horrendously expensive! You have got a LOT of NERVE putting ads on Apple Maps!!! NO!!! Wrong move! Not on top of everything else. You have got to be kidding me! Apple, What is Wrong with YOU?

Took away Google Maps as Default

As of IOS 26 this app has locked out Google Maps from default apps. This app in comparison is abysmal. Horrible routes, horrible UI, horrible traffic data. Even deleting this app won’t let Google Maps be default on iPhone. Do better Apple.

Gulf of Mexico is the only real name

Decent travel app but they are stupid for changing Gulf of Mexico name to the false name it has currently.

Best navigation

Best on this day

Unreliable App - Inconsistent name changes depending on cell signal

If you work along the borders. Water bodies random change names depending on your cell signal. Unreliable app!!!