appTaxi User Reviews

What users say

Top reviews

Easy to register and use

Quick registration process and booking is super easy. Received notification ahead of driver coming.

Great driver!

We loved our driver - he got us to MXP quickly & safely.

Great experience

Lovely chap, very chatty and informative

Love this app!

So easy to use, professional driver, they give you license plate, so there is no confusion and he got us where we needed to be in a timely manner!

Do not use this app.

Horrible app. I booked van for 9.15am outside our apartment in central Florence Italy. About 9.20 receive notification that it’s canceled, we were 5 people so I had booked specifically a 6+ and luggage. At that point we were unable to get new taxi or uber and missed our train to Naples. Big part of trip ruined cause of this app. Better just pre book private car. Only use taxi directly from stand do not use there app for pre booking.
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Impossible to log in!!

Tried several times with different numbers to log in. The app refuses to send me OTP as SMS and as WhatsApp. And so I clicked “write to support” but nothing happens!!

Easy

Great service worked like a charm

Very good app for Taxi’s!

I scheduled a taxi booking yesterday for this morning! The driver was on time and super kind. Highly recommend this app for taxi.

Terrible

AppTaxi totally let us down in Florence. We booked a taxi to the train station the day before and 2 mins before it was due to arrive, it disappeared from the app. We tried everything to reinstate it without success. Totally unreliable. I cannot recommend.

Frustrating

Downloaded the app to get a taxi from the rental car pick up/drop off near Florence airport. When you input the address it auto fills in the location which is nice, however, it then proceeds to ask for a physical street number which is a SNC, no number available. It loops itself into a spiral of giving you its own option of the address and then asking you for a non existent number… I gave up and deleted the app.
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5 star

great ride, driver came fast and was very nice, would recommend, prepaying in app is kind of odd, I recommend just paying in person

Overcharged.

Meter showed 39.00, charged 56.00 on card. He did get us there quickly. Kept asking for cash.

Taxi app

I don’t get it. Tried the app a number of times and was never able to book a cab. Always told me that there were no cabs available….brutal. What’s the point

Very good

Easy to get a taxi that arrives on time

Awesome service

We took one of their taxis from the airport to the hotel and the driver gave me a card for my return. After I installed the app and registered an account, booking a taxi for the next morning was super simple. Drivers are very courteous and I can pay with a credit card.

Service

Even though English was not spoken perfectly (over the phone and by the driver) the overall experience and service was good, and I would recommend appTaxi.

Great app to have

Excellent and convenient app. Allowed for a last minute (early hour) taxi to be called. Payment to drive was super easy also!! Great find!

Mark and Carolyne

Great can driver - courteous

Careful relying on this to get around

Confirmed in advance/booked taxis don’t mean you’re actually going to receive a taxi. They can just cancel it if they don’t fulfill. Reliant on the cab population to be willing to take the ride and twice they just didn’t take the ride.

Also, even if calling an immediate taxi, very hard to find ones. Prices good though. Just don’t use if in a hurry.
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Good driver, good rate

My driver was very nice and the cost was much less than uber.