추천!
Response from developer
안녕하세요! 멋진 피드백 정말 감사합니다! 게임을 즐기고 계시다니 저희도 정말 기쁩니다. 여러분의 응원은 저희에게 큰 의미가 있습니다! 제안사항이나 도움이 필요하시면 언제든지 문의해 주세요. 즐거운 게임 하세요! 😊
Too many adds
Response from developer
Hello. We are sorry to hear you are unsatisfied with the app. We want to inform you that ads are helping us to support the further free app version development. We will keep your suggestions noted as we constantly improve the experience based on your and other users' feedback. If you have any questions, contact us at april.jigsaw@crimsonpine.com.
What happened
Response from developer
Hi! Thanks for getting in touch with your problem. Sorry to hear about this. The premium will not let you unlock the daily jigsaw, either, if there is an issue with cloud saving. Please send your User ID so we can review the data from your account to check what causes this issue. Contact us at diamond@crimsonpine.com.
Great app
My only complaint is after the most recent update, when you are putting together puzzles under the collections tab, it no longer keeps your place.. so if you close the app you have to scroll and scroll to get to where you left off..
Response from developer
Hello. Thank you for your review and for your support. We appreciate it. We can check if there is an issue with the scrolling and position. Please contact us at april.jigsaw@crimsonpine.com and send us your User ID information. It may help us a lot in further issue investigation.
Too many ads
Response from developer
Hello. We are sorry to hear you are unsatisfied with the app. We want to inform you that ads are helping us to support the further free app version development. We will keep your suggestions noted as we constantly improve the experience based on your and other users' feedback. If you have any questions, contact us at april.jigsaw@crimsonpine.com.
Jigsaw by number
Response from developer
Hello. Sorry to hear you didn't enjoy the app. We will keep your feedback noted as we constantly improve the experience based on your and other users' feedback. If you change your mind and if have any direct questions, contact us at april.jigsaw@crimsonpine.com.
Almost perfect
I could only make three possible suggestions for this app:
1. The ability to save via iCloud rather than via Facebook to prevent issues happening like the one I experienced a few months ago. I’ve been playing April oil painting for years and never had the issue I had with April jigsaw because the game uses iCloud to save your data rather than a third party site.
2. The ability to save jigsaws at the end of them. It’s frustrating that this game has been out for a couple of years now and in order to keep completed pictures you need to screenshot and crop. The save feature of completed pictures on April oil coloring is such a nice feature and would be greatly welcomed on April jigsaw
And finally
3. I wish that there was a combined subscription that had a yearly fee for both apps combined so I wasn’t paying individual yearly fees of $87.99 for jigsaw and $88.99 for coloring respectively. A cheaper combined yearly subscriptions that covers both apps would be nice.
I seriously hope that I don’t have any troubles migrating my save data to a new iPhone for April jigsaw in September. I hope it’s considered to allow iCloud backup for the app in the future to alleviate this concern
Response from developer
Hello, Rachel. We hope our support helped you with your issue. If you are satisfied, we'd like to ask you update your review. We appreciate your support!
Ads!
If Not You, Then Who?
Response from developer
Thank you for your review and your opinion. Sorry you felt dissatisfied. We try to balance free game access. Ads are helping us to support further app version development (including technical support, creation of new free collections, marketing, etc.) We are wondering if a one-time fee to remove ads would interest you? You can send your feedback to april.jigsaw@crimsonpine.com. We will keep your suggestions noted as we constantly improve the experience based on your and other users' feedback.
April ,
Response from developer
We are sorry to hear you decided to cancel your subscription. Cancelation of the can be done only by you - the Apple account owner. We don't have access to your Apple account. Please, on your iPhone or iPad: - Go to Settings > Tap [your name] > iTunes & App Store. - Tap your Apple ID at the top of the screen. - Tap View Apple ID. You might need to authenticate your Apple ID. - Tap Subscriptions. - Tap the subscription you want to manage: April Coloring - Use the options to manage your subscription. Tap the "Cancel" button.
It’s not truly free
To many adds
Response from developer
Hello. We are sorry to hear you feel unsatisfied with the app. We want to inform you that the ads help us to support the further free app version development. We are constantly improving the gameplay experience based on your and other users' feedback. We'll make sure to keep your suggestions noted for further improvements.
To much $$ for what it is JJ
great but...
Response from developer
Hello.. Thank you for your review and for your feedback. We are happy that you are enjoying the app :). We are currently working on more jigsaw puzzle sets so please expect more in the next updates! If you have any suggestions or questions, please let us know at april.jigsaw@crimsonpine.com.
Art puzzles
Daily jigsaws
Thank you.
Response from developer
Hello. We are sorry to hear about this. On our end, we don't see such problems, and dailies are available. Please contact us at april.jigsaw@crimsonpine.com and send us screenshots of what you see in the daily jigsaw section. Additionally, please send us your User ID information. We will need this information to find possible problem sources.
Not ideal for an insomniac like me! Plz fix it!
Response from developer
Hello. Sorry to hear about your issues. Please make sure you are logged into your mobile Facebook app (not in a browser). Please check if your app is up to date as we released a fix for those issues recently. Then reboot your device, launch the app and check if you can connect. What is also important, please check your Wi-Fi connection. We hope this helps you. If you have any further issues, please contact us at april.jigsaw@crimsonpine.com.
Daily Check In Gone
Response from developer
Hello. Thank you for reporting a problem. Please check if rebooting your device will help. If the bonuses won't show up, please send us your User ID information to april.jigsaw@crimsonpine.com. We will need to verify based on your account data what could cause that. Thank you!
