AC repair
The maintenance did not fix the problem
Management doesn’t see requests
I swear our management team doesn’t see requests or anything from this app. It’s also terrible to use for putting in maintenance requests. When I put in a maintenance request I’m only given one priority level to choose from and can only choose the location as either bedroom or kitchen. There’s no way to know if anyone has seen or is going to even get to your request or what will be done about it. Maybe my property management team isn’t really using this app like it should be used because they’ve been horrible beyond maintenance requests but I feel like there could be more clear communication and ways to be informed about your requests being received.
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Wrong title
Options are not accurate
Bad design
Connects to the internet but poor UI.
Priority
Only gives routine as an option.
Meh
You have to sign in every single time you use the app which is super annoying
Not good
Dinky and not UI
No need to raise a request via email or in-person
Good app, easy and UI friendly
Poor user interface
No professional configuration provided for it to ‘follow the lease’s unit number. Not configured for property priority levels.
Ongoing sign on problems when your email address is used for leasing multiple apartments and/or public storage units from different landlords what all use Yardi/RentCafe property management online services.
Ongoing sign on problems when your email address is used for leasing multiple apartments and/or public storage units from different landlords what all use Yardi/RentCafe property management online services.
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Maintenance Requests Cancelled
Not sure if it’s the app or property managers, but I put in a maintenance request to have a lock changed for a door that my key doesn’t work for and it was cancelled with no follow up provided.
Terrible
Worst
Never stays logged in…
No matter how many times I toggle “keep me logged in” it never does. Constantly having to use the OTP which is SO annoying.
Easy app for management
Easy to navigate to submit request for maintenance. I can submit a request while at work and management can fix it when I’m away or if I’m home as well without having to wait on hold or having to call someone. Take 1-5 minutes depending on what the request is for
Bad login
I can’t just log into this app. I have to have a code emailed to me every single time I want to use it.
Mr Gary Moore
There are limited options for maintenance request
This app is stupid
Not sure whose idea was to add this app, but it is horrible. It asked you for an OTP code. It takes too long to send the code and then when you put the code in, it says it’s not valid. This is a stupid app. You asked for my opinion now you got it.
Complicated…
Works but wish it was easier.
NOT HUMAN
Sooooo WRONG
Log in hassle
Why does this app log you out all the time? Need to relogin every day via OTP, added unnecessary hassle
Poorly designed
Maintenance request portal appears to be designed lazily. It doesn’t have all options. Eg. Priority is only set to Routine, and category only set to General. There’s no way to delete a request after submitting it. There are redundant options like Main Bath and Master Bath.
