Latch App vs Aptivated
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Latch App
This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.
- Keyless building access
- Unlock with Doorcode or app
- Grant temporary access
- Automated access for services
- Activity logging
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Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com
Aptivated
Manage your apartment living with ease. This app allows residents to pay rent, submit maintenance requests, and stay updated on community events and messages. Enjoy a streamlined experience for all your property-related needs.
- Pay and manage rent
- Submit maintenance requests
- Track package notifications
- Reserve amenity spaces
- Community messaging
- View upcoming events
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Download the Aptivated app by Brookfield Properties for a convenient way to: - Pay and manage rent payments - Manage maintenance requests - Track package notifications* - Reserve amenity spaces* - Send and receive community messages* - View upcoming events* *App features vary by property. Functionality is only available for communities managed by Brookfield Properties Multifamily.
Screenshots
Verdict
The clearest difference is rating: Latch App at 4.7 against Aptivated's 3.6. Latch App also leads on update cadence (every 2 months vs every 10 months) and ratings volume (155K vs 468). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Latch App holds the better App Store score, 4.7 against 3.6. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 468, so its average is the more settled of the two. Written reviews point the same way: 17% of Latch App's written reviews are positive against 16% of Aptivated's.
Latch App ships an update every 2 months, Aptivated every 10 months. The most recent releases landed on September 27, 2026 and September 25, 2026 respectively.
| Parameter | Latch App | Aptivated |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (155K ratings) — better | 3.6 (468 ratings) |
| Positive reviews | 17.4% of reviews — better | 16.3% of reviews |
| Number of ratings | 155K — better | 468 |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 141 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Latchable, Inc. | Yardi Systems, Inc. |
Customer experience
Latch App
Aptivated
User reviews
Latch App
From 155K App Store ratingsWhat we love
- 🚀 Convenient remote unlocking
- 🔒 Secure access control
- 👍 Ability to share access
Room to improve
- 🐛 Unreliable connectivity
- ⏱️ Slow unlock times
- 🔋 Rapid battery drain
- 🤯 Frustrating user experience
Aptivated
From 468 App Store ratingsWhat we love
- 👍 Easy to navigate
- 👍 Convenient for submitting maintenance requests
- 👍 User-friendly interface
Room to improve
- 🐛 Buggy and crashes frequently
- 🔧 Limited options and functionality
- ⚠️ Maintenance requests not addressed by management
- 🔍 Difficult to track request status
- 🤔 Confusing priority and location options
Bugs and requests
Latch App
Reported bugs
3 issues- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts
Requested features
4 requests- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies
Aptivated
Reported bugs
4 issues- Frequent log-out issues
- Drop-down menus not working properly
- App freezing and unresponsive
- Compatibility issues with older devices
Requested features
5 requests- Add emergency/high priority option for maintenance requests
- Improve request tracking and status updates
- Expand location and issue type options
- Allow deleting/modifying existing requests
- Enhance overall app stability and performance
In-app purchases
Latch App
No in-app purchases
Aptivated
No in-app purchases









