Comparison

Latch App vs Updater

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Latch App

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

Highlights
  • Keyless building access
  • Unlock with Doorcode or app
  • Grant temporary access
  • Automated access for services
  • Activity logging
Features
Read full description

Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com

About

Updater

This app streamlines the moving process by offering a centralized platform for essential tasks. It helps users forward mail, set up utilities, compare internet plans, secure insurance, find movers, and purchase packing supplies. Moving checklists and tips are also provided to reduce stress and save time.

Highlights
  • Forward mail and update addresses
  • Compare and set up TV/internet
  • Connect utility services
  • Secure insurance
  • Find and book movers
  • Purchase moving supplies
  • Moving checklists and tips
Features
Read full description

Thousands of real estate companies — like your new apartment community, real estate agent, or moving company — partner with Updater to help you organize and complete your move. We know how stressful moving can be, so we provide end-to-end moving support to help you save time, money, and get settled into your new home. With Updater, you can quickly and easily: Forward your mail One central place to update your address, voter registration, and all other important household accounts. Significantly faster than the traditional USPS process. Discover, compare, and purchase TV and internet Compare internet plans, speeds, and prices from the top providers at your new home. Learn what’s popular and purchase TV and internet services from the nation’s most trusted providers. Set up utilities Quickly connect or transfer utility services (water, gas, and electric) in your new home to avoid delays or outages. Secure renters/homeowners insurance Transfer an existing policy or set up a new policy that meets your coverage requirements. Find and book movers Whether you need help moving just a few items or your entire home, we've got you covered. Book same-day moving help, a full-service moving company, or anything in between. Purchase boxes and packaging supplies Get affordable, high quality boxes and packing supplies delivered right to your door. Bonus: moving checklists & tips We’ve seen it all, so we have lots of helpful advice to share. Keep your move organized and stress-free with our handy checklists and guides. About Updater Updater is an app to help you conquer your move. We take care of the heavy lifting so you can focus on all the things you’ve been daydreaming about — like finding your new local spots and making memories in your new home. Let’s be real — moving may never be perfect, but it’s way easier with Updater.

Screenshots

Latch App4 screens
Updater4 screens

Verdict

The call

The clearest difference is review sentiment: Updater at 48% against Latch App's 17%. Updater also leads on update cadence (every 2 weeks vs every 2 months) and rating (4.9 vs 4.7). Latch App's advantage is ratings volume (155K vs 6.9K) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Updater holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 6.9K, so its average is the more settled of the two. Written reviews point the same way: 17% of Latch App's written reviews are positive against 48% of Updater's.

UpkeepUpdate frequency

Latch App ships an update every 2 months, Updater every 2 weeks. The most recent releases landed on October 31, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
Latch App versus Updater: the parameters behind the verdict, then further details
ParameterLatch AppUpdater
PriceFreeFree
Rating4.7 (155K ratings)4.9 (6.9K ratings) — better
Positive reviews17.3% of reviews48.4% of reviews — better
Number of ratings155K — better6.9K
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size141 MB43 MB
Age rating4+4+
DeveloperLatchable, Inc.Updater Incorporated

Customer experience

Latch App

All ratings154,840 ratings
Positive91.8%
Neutral1.9%
Negative6.3%
Written reviews433 reviews
Positive17.3%
Neutral12.2%
Negative70.4%

Updater

All ratings4,928 ratings
Positive97.5%
Neutral0.5%
Negative2.0%
Written reviews128 reviews
Positive48.4%
Neutral0.8%
Negative50.8%

User reviews

Latch App

From 155K App Store ratings

What we love

  • 🚀 Convenient remote unlocking
  • 🔒 Secure access control
  • 👍 Ability to share access

Room to improve

  • 🐛 Unreliable connectivity
  • ⏱️ Slow unlock times
  • 🔋 Rapid battery drain
  • 🤯 Frustrating user experience

Updater

From 6.9K App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 🚀 Streamlines the moving process
  • 💡 Helpful checklist and reminders

Room to improve

  • 🐛 Buggy and unreliable app
  • 🤖 Pushy and aggressive sales tactics
  • 🤔 Inaccurate information and service availability
  • 🔒 Privacy and security concerns
  • 💰 Overpriced services compared to direct providers

Bugs and requests

Latch App

Reported bugs

3 issues
  • Frequent app crashes
  • Inconsistent door recognition
  • Session timeouts causing lockouts

Requested features

4 requests
  • Apple Wallet integration
  • Customizable access permissions
  • Improved widget functionality
  • Offline mode for emergencies

Updater

Reported bugs

3 issues
  • Frequent login issues and app crashes
  • Incorrect address and service information
  • Inability to complete tasks and set up services

Requested features

3 requests
  • Ability to cancel or modify services easily
  • Better integration with existing utility providers
  • More transparent and flexible pricing options

In-app purchases

None

Latch App

No in-app purchases

None

Updater

No in-app purchases

Questions

Is Latch App free?
Latch App is free to download, with no in-app purchases.
Is Updater free?
Updater is free to download, with no in-app purchases.
Which has better reviews, Latch App or Updater?
Updater is rated higher. Latch App averages 4.7 out of 5 from 155K ratings, while Updater averages 4.9 from 6.9K ratings.
Do Latch App or Updater have ads?
Neither Latch App nor Updater shows ads.
Which is updated more often, Latch App or Updater?
Latch App ships an update every 2 months, and Updater every 2 weeks. Most recently, Latch App was updated on October 31, 2026 and Updater on October 30, 2026.

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