BuildingLink Resident App vs Latch App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BuildingLink Resident App
Manage your apartment living with ease. Track packages, submit maintenance requests, pay rent, and reserve amenities. Stay informed about building events and announcements, and access local offers.
- Package tracking and delivery notifications
- Amenity reservation system
- Submit repair requests
- Pay rent and view account balance
- Visitor entry requests
- Building announcements and events calendar
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Welcome to our updated resident app, which has been recently redesigned and rebuilt from the ground up! The resident app provides the most essential components of the BuildingLink resident website. If you don’t see some of the below options, they might not be enabled for your property. • Track your packages • Receive push notifications for new deliveries • Submit amenity reservations • Submit repair requests • View your account balance • Pay your rent • Request entry for visitors • View upcoming events and building calendar • View building announcements • Post marketplace ads • Send instructions to the front desk • Access vendor service forms • Receive offers and discounts in your area • View a list of local businesses • Request valet service • Show your Resident ID Note: this app is for residents of BuildingLink-subscribed properties. If you are a manager or employee, please download the “GEO Staff App by BuildingLink.” If your property does not subscribe to BuildingLink, please tell them about us!
Latch App
This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.
- Keyless building access
- Unlock with Doorcode or app
- Grant temporary access
- Automated access for services
- Activity logging
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Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com
Screenshots
Verdict
The clearest difference is ratings volume: Latch App at 155K against BuildingLink Resident App's 2.1K. Latch App also leads on iOS requirement (13.0 vs 15.0). BuildingLink Resident App's advantage is update cadence (every 3 weeks vs every 2 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for BuildingLink Resident App against 4.7 for Latch App. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews are what separate them: 19% of BuildingLink Resident App's written reviews are positive against 17% of Latch App's.
BuildingLink Resident App ships an update every 3 weeks, Latch App every 2 months. Both last shipped on September 24, 2026.
| Parameter | BuildingLink Resident App | Latch App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.1K ratings) | 4.7 (155K ratings) — better |
| Positive reviews | 18.9% of reviews — better | 17.4% of reviews |
| Number of ratings | 2.1K | 155K — better |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPod, Apple Watch |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 141 MB |
| Age rating | 4+ | 4+ |
| Developer | BuildingLink.com | Latchable, Inc. |
Customer experience
BuildingLink Resident App
Latch App
User reviews
BuildingLink Resident App
From 2.1K App Store ratingsWhat we love
- 👍 Easy to use
- 📦 Delivery notifications
- 🗓️ Amenity reservations
- 💼 Marketplace functionality
Room to improve
- 🐛 Frequent crashes and bugs
- 🕰️ Slow and laggy performance
- 🔑 Login and sync issues
- 📱 Limited functionality compared to website
- 🚫 Push notifications not working
Latch App
From 155K App Store ratingsWhat we love
- 🚀 Convenient remote unlocking
- 🔒 Secure access control
- 👍 Ability to share access
Room to improve
- 🐛 Unreliable connectivity
- ⏱️ Slow unlock times
- 🔋 Rapid battery drain
- 🤯 Frustrating user experience
Bugs and requests
BuildingLink Resident App
Reported bugs
5 issues- Deliveries not showing up accurately
- Inability to log maintenance requests
- Marketplace images not loading properly
- App freezing and logging users out
- Sync failures and stale data
Requested features
6 requests- Calendar view for amenity reservations
- Ability to delete or edit marketplace posts
- Parking permit functionality
- Resident-to-resident messaging
- Building announcements and news in-app
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- Improved accessibility and customization options
Latch App
Reported bugs
3 issues- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts
Requested features
4 requests- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies
In-app purchases
BuildingLink Resident App
No in-app purchases
Latch App
No in-app purchases
Questions
Is BuildingLink Resident App free?
Is Latch App free?
Which has better reviews, BuildingLink Resident App or Latch App?
Do BuildingLink Resident App or Latch App have ads?
Which is updated more often, BuildingLink Resident App or Latch App?
Other comparisons
