Updater User Reviews

What users say

Top reviews

Super Easy!

Convenient and Speed all in one place!

Horrible customer service

I asked to speak to a customer service reps manager and she hung up on me. Completely unprofessional.

Stupid App

I don’t understand why this APP is doing AT&T self-installation service for me when moving to an apartment, clearly there is no att service box in the room, and I have to call att myself to schedule a technician. What a useless and misleading app.

Scam

I set up my move with this app and they confirmed everything, but then when I called the actual internet provider, nothing actually went through. This app is a scam

Good

Very simple and user friendly

Great app

This is my first time moving into an apartment. I was worried about not knowing how to do a lot of things like change my mailing address and bills and stuff. This app made this so easy and all in one place!

Additional login options

Support login/signup with Google/apple. FaceID/Biometric login as well please.

Easy to use

I love how this app makes it so easy and convenient to move!

Love In

The employees at the complex are so sweet and also go above and beyond to help. I could ask for a better experience.

Resident

Amazing app

It does nothing correctly

USPS sent me a letter saying my application required additional verification two weeks after the updater application. Internet rate that updater showed was a lot lower than the actual and it became a small problem later, and the net connection work appointment I made via updater was actually not available and had to reschedule.
Utilities section of updater said all done, but electricity even didn’t have account open.
Most scary thing is, you have no idea what kind of agreement you made with who. No evidence, no contract in your hand.
I prefer old fashion way.
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Onboarding

Everything about the app isn’t half bad, the only issue I have is that the onboarding is kinda hard to navigate.

Joshua M.

Very fast, convenient, and easy to navigate 10/10

Great App!!

Super user intuitive app with a lot of good information to help you you know manage all the moving parts of no pun intended moving so yeah, just another great tool provided by this property management company Fogelman

Great app

This app was recommended to us by our apartment complex’s management, and really made the move smoother since we weren’t sure exactly what needs to be updated prior to moving across the country!

This App Sucks

Supposed to transfer over services and failed to do so, resulting in me having to pay energy bills for an apartment that I don’t even live in anymore for 3 months.

Wow

This is how renting should’ve been along time ago

Efficient

Fast and sweet

Unstable

Whether on desktop or phone this app glitches out a bunch. I have to login 3-4 times for it to work. However, even after getting in I’ll still get logged out. Very much a pain rendering the app practically unusable.

New

Very straightforward and organized!