Avoid
What a horrendous app. They have the option to collect and sell data on by default for all users. How is this not illegal? Really bad and uneducated customer service well. Ask your communities to get rid of this.
This app makes life a little bit worse and you should feel bad for making it
You’ll forget to mark yourself as away for the long weekend, so you’ll get a $5 charge for each package you let sit there, bothering nobody, for one extra day. The app won’t just count this against your allotted late days automatically; it’ll just go straight to charging you. This is a decision made by a person interested in making money more than in improving people’s lives and that is why the world is the way it is.
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Inconsistent
When these work they’re great but when they fail it’s a pain. People will be given your code and steal your package. Or when that doesn’t happen you just don’t get a code at all and have no way to get your package because the office staff does not run the Luxor lockers. I’ve had 7 packages go “missing” or stolen because of this. I’d rather just get it brought to my door
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Bad customer support
The app forces you to let it track all Bluetooth devices around you then fails to open the locker which is the only point of installing it in the first place. I wish my building didn’t force us to use it.
Customer support 😂🤬
This pos app doesn’t notify users or the app’s partners w/lockers that they have lost connection and therefore have absolutely no way of retrieving one’s package. Useless customer support. Why is there no override code and/or communication with the carrier that delivered? Luxor sucks. My 1 star review. Is zero stars an option?
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