Bad customer support
The app forces you to let it track all Bluetooth devices around you then fails to open the locker which is the only point of installing it in the first place. I wish my building didn’t force us to use it.
Customer support 😂🤬
This pos app doesn’t notify users or the app’s partners w/lockers that they have lost connection and therefore have absolutely no way of retrieving one’s package. Useless customer support. Why is there no override code and/or communication with the carrier that delivered? Luxor sucks. My 1 star review. Is zero stars an option?
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If I could give it a 0 I would
This app sucks. It never sends codes, doesn’t work half the time, and now it’s not even downloading for me to get my packages.
Useless
UPS says they left the package in the locker but the locker doesn’t seem to know that.
Hate this app
If drivers don’t scan in packages, this app is worthless. I’ve had to throw away 2 shipments of perishable goods; no notification and no code to get in the room.
