Unable to hold package with the app
Not sure what the app is for if we can’t even use it to hold. You have to log into the actual website to be able to place it on hold which defeats the purpose of having a mobile app.
Pointless ads
Pop-up ads to get to my door code - what a joke
Flaky and not dependable
Sometimes the Bluetooth will work. Sometimes the lockers themselves won’t open. I’ll get phantom notifications. Support is awful and takes a long time.
Why can’t we just collectively agree to not steal each others packages?!
Why can’t we just collectively agree to not steal each others packages?!
No customer support
Wait time to get an agent to speak with is 1 hour minimum
So awful
So embarrassing how bad this app is
