Terrible app and system
Was working fine then just stopped. Codes on app are invalid. Cant open with bluetooth. Tried to chat with luxer, the system says i am not logged in even though i signed in to chat. Put in my phone number, said phone number is not registered even under my account settings, my phone number is listed there. Tried to call, 31 calls ahead in line at 9:30 pm.
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NNicknotFury
Outages affect my delivery
There was an outage and I could not receive my package until the next day. There should be enough support to get things running as soon as possible. This is ridiculous
MMang0237
Horrible
I have had such a terrible experience with this company/app for YEARS. The problem: I don’t receive a code from luxer but my package says it was delivered. I search for it with no luck. I look at the delivery photo of my package in a locker I do not have access to. I contact support in the luxer app. Support gives me access to a group locker that does not have my package in it. This happens often. I have to waste my life, sometimes up to an hour, trying to get a package. Support is not quick or helpful in my experience.
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G2Gracie Freeman 2
Best option but needs work
Of all the delivery locker apps I've used, this one is the best. I especially like Bluetooth access to open lockers while others use the terminal. However, internet access around lockers can be pretty difficult. The app should compensate by remembering information it downloads between network access. Also, I rarely get notified within an hour of a delivery, and often never get any notifications.
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SSnyder.dl
Hh
We had a package and it didn’t say in the app
IHI’m just he
