They’re good and a pain
It’s not cool when a package is delivered to their locker and the driver forgets to send a code. You guys will never respond to emails, the Luxer support email you give is worthless. Otherwise it’s handy
Terrible
If the slightest thing goes wrong you're on your own because support is nonexistent.
Glorified Porch Pirates
This service is worse than porch pirates. They charge you $5 per day to store a package and charge you without your knowledge. Avoid and residence that uses this service.
Worst possible system
I literally couldn’t come up with a worse system for package management than my apartment’s luxer room
No support
Packages don't show up in the app and can't get room access. "Chat support" just passes the buck and tells you to ask someone else. There's no actual support given if there's an issue. They could get rid of that button and there'd be no difference.





