Management needs less control of this app!
The app would be great but the manager where I live picks can't stand for us to use maintenance request through this app, she would rather that we turn in paper requests, because this app holds her accountable to get things done around here! When you turn in paper request they "magically" disappear!😡
Please fix this app so that option can't be removed by management!
Please fix this app so that option can't be removed by management!
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This app makes no sense
This app is fine at letting you pay your rent online. Cool, it does the one thing it sets out to. However, the account management behind the app has been by far the worst I have ever encountered. “See all your leases, past, present, and future in one app.” Okay, if that’s the truth, why does it allow me to make two separate accounts using the same email? Now, I am locked out of my current lease’s resident portal and am unable to log into my upcoming lease’s resident portal. My assumption is that is due to the fact that it allowed me to create a new account using the same email, and now it’s all a mess.
Viewing that event in the light most favorable to this app, that still doesn’t explain why it never remembers my password.
I set one password at the beginning. My phone auto populates my email and password upon login to RP. App says that my email/password is incorrect. Try that again a few times. Still not letting me log in. Okay, I’ll just change my password real quick. I change my password. RP tells me that my password is successfully changed. I go back to log in to my portal using the password I just created. “Invalid credentials. Please try again.”
That has happened about 5 times in one year. It’s ridiculous that something so simple as account creation is totally and completely broken
Viewing that event in the light most favorable to this app, that still doesn’t explain why it never remembers my password.
I set one password at the beginning. My phone auto populates my email and password upon login to RP. App says that my email/password is incorrect. Try that again a few times. Still not letting me log in. Okay, I’ll just change my password real quick. I change my password. RP tells me that my password is successfully changed. I go back to log in to my portal using the password I just created. “Invalid credentials. Please try again.”
That has happened about 5 times in one year. It’s ridiculous that something so simple as account creation is totally and completely broken
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I like it!
It makes paying my rent, submitting maintenance requests, and messaging the front office convenient and simple
Maintenance
Reliable
Convenience Fee
The app works but charges $2.95 fee for bank ACH transfers. This is first I've seen however it's the app my apartment uses so I guess they thought of a way to profit. It seems unethical and shady.
