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Resident Portal Mobile

Resident Portal Mobile

by Entrata, Inc.

258K ratings
352 reviews
#189 in free Lifestyle
🌟 Lifestyle
💰 Finance
Free

Details

Released
February 10, 2020
Updated
November 6, 2026

Features

Developer

Entrata, Inc.
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Resident Portal Mobile screenshot #6 for iPhone
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About

Manage rent payments, submit maintenance requests with photos, and communicate with your apartment community. Features include one-tap payments, recurring payment scheduling, and direct property contact.

✓One-time and recurring rent payments
✓Submit maintenance requests with photos
✓Direct communication with property management
✓Reserve community amenities
✓Touch ID/Face ID login
✓Rent reminder push notifications
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What users say about Resident Portal Mobile

Reviews of Resident Portal Mobile are mostly negative: the Lifestyle app is rated 4.9/5 from 258K App Store ratings. What users like most: easy to use, convenient rent payment. Top complaints: frequent crashes, lack of transparency in charges. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Convenient rent payment
  • 📢Good communication with property management
  • 🔧Effective maintenance requests

Negative things

  • 🐛Frequent crashes
  • 🔍Lack of transparency in charges
  • 🔒Security concerns with Plaid integration
  • 💰High debit card fees
See all reviews
+1

What's New in Resident Portal Mobile

5.71.0

November 6, 2026

• Minor bug fixes to improve app stability.

Charts

Top Free

📈 189+21

Lifestyle

This app rose +21 positions in Lifestyle chart.

Last updated on November 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Doesn't work

Try to search property doesn't work. Can't sign up.
UBUnhappy Customer Beahn

Trash App

This app is pure trash. Every month, I am unable to log into my account. It takes hours to get a code or reset link…and that is if it even comes. It doesn’t arrive in spam or anything just absolutely nothing.
TTicialove

Maintenance

Very professional
AAdrianoseijo

Great way to communicate with building maintenance

This app makes it very easy to communicate with building maintenance and get concerns solved in a timely manner.
BBlanca_1

UI inconsistencies contributing to difficult navigation

I’ve noticed persistence errors regarding the display of some UI elements that make it difficult to pay certain bills & locate specific things within the app.
DGDawson Gall
See 347 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to submit maintenance requests

Bug

Inconsistent data between app and website

Bug

Login issues after device changes

Bug

Keyboard and accessibility problems

Bug
✨

Requested Features

4 requests

Ability to cancel or modify maintenance requests

Feature

Detailed payment history and itemized charges

Feature

Dark mode option

Feature

Automatic payment setup

Feature

FAQ

How do I pay rent with Resident Portal Mobile?

Resident Portal Mobile allows you to make one-time payments or set up recurring payments. You can pay with a single tap using your last used payment method and view your exact balance due.

Can I submit maintenance requests through Resident Portal Mobile?

Yes, you can easily submit maintenance requests directly within the app. You can also take and attach photos of the issue to provide more detail.

Does Resident Portal Mobile have ads?

No, Resident Portal Mobile does not contain advertisements. It is a free application designed for managing your apartment community interactions.

What devices does Resident Portal Mobile support?

Resident Portal Mobile is available for iPhone and iPod devices. It supports features like Touch ID and Face ID login for secure access.

How often is Resident Portal Mobile updated?

The latest version of Resident Portal Mobile is 5.71.0, last updated on November 6, 2026. Updates typically include bug fixes and feature enhancements.

What are the main benefits of using Resident Portal Mobile?

Users appreciate the app for its easy rent payment options, convenient maintenance request submission, and good communication with property management. It simplifies daily apartment living tasks.

Are there any known issues with Resident Portal Mobile?

Some user reviews mention frequent crashes and concerns regarding security with Plaid integration. There are also mentions of high debit card fees.

Is Resident Portal Mobile suitable for all apartment residents?

No, Resident Portal Mobile is exclusively for residents of properties that utilize Entrata's ResidentPortal and ResidentPay products. It is not a universal apartment management tool.