Love it
We love the convenience of the portal
Portal
Won’t let me login
Peaceful
I’m enjoying the facilities so far
Truly convenient
I like this set up. It’s helpful. This is my first place but I really like this.
Easy to use
Very easy to use, convenient and can report maintenance issues quickly.
Doesnt recognize login info
This app is such a headache! Every time I try and reset the password, it doesnt save that new information??? Im not sure but its getting to be a problem and I wish I wasnt reliant on the app.
Maintenance
They are quick to respond to my request. That’s a great feeling where you call home.
Buena
Muy fácil y practica de usar
Awesome app!
I’m able to keep things very organized and easy communication with my apartment building
Resident portal
I absolutely love this app it’s so convenient
Management
Excellent response time with excellent maintenance crew.
Policy violation - extra fees
I paid rent via a resident portal app using Apple Pay. On the review screen every charge showed a dollar amount and a Grand Total. Next to “Convenience Fee” it only said “Calculated in next step” — no amount was displayed.
There was no next step. The app went straight to the Apple Pay confirmation. Because the fee was never shown, I assumed there was none and authorized the payment. I was later charged an extra $50 I never saw or agreed to.
Also, the “Add New” payment button sits very close to the payment-method dropdown. I accidentally opened the dropdown instead of adding a new method; it still showed no fee, so I proceeded thinking I had selected Add New.
The lack of a visible fee amount before authorization is misleading.
There was no next step. The app went straight to the Apple Pay confirmation. Because the fee was never shown, I assumed there was none and authorized the payment. I was later charged an extra $50 I never saw or agreed to.
Also, the “Add New” payment button sits very close to the payment-method dropdown. I accidentally opened the dropdown instead of adding a new method; it still showed no fee, so I proceeded thinking I had selected Add New.
The lack of a visible fee amount before authorization is misleading.
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Blind and visually impaired user
Great application, but not handicap accessible
Easiest
Coolest
Apto 9102
Gracias siempre ustedes en la oficina ayudando los residentes rosa ,Valeri,manager del complejo de los mantenimientos,los 4son los mejores
Notifications
Notifications doesn’t work
Upgraded App
Love the app! The only thing I think is missing is a map of all the apt units and their position in the complex. It would be great if the units listed if they were 1, 2 or 3 bedroom. An interactive map would be fantastic! Click on a unit and it would bring up what kind of unit is was and show a diagram of the interior with photos.
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Bad memory!
This portal never remembers your password. So you are always having to (sign in without a password)then typing in the same password. Very annoying. It’s not user friendly at all.
Review
Is easy to use
Easy breezy
I like the simplicity of this app
