Resident Portal Mobile User Reviews

What users say

Top reviews

Multiple unnecessary fees

This app charges a convenience fee for literally everything. This is corporate greed, and it is not OK. Why am I paying a nearly 8 dollar convenience fee for using any payment method? who am convincing? I will go as far as paying my rent with the check every month just so I do not have to pay that fee because it is greedy and this company should be ashamed of themselves. We need to stop just letting these companies charge us made up fees so they can leach money out of us.
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Excellent

This app is exceptionally well, I haven’t had any issues from adding my account to making payments to getting in contact with anyone necessary! Very pleased so far

Great app!

Henry is very helpful, polite and patient with the process. Help me with the app with ease

Great addition to Casa Vera

Extremely easy to use. Response time has been great.

Resident portal

Having the resident portal as an option for communication for maintenance requests and the ability to pay rent through it is great!

Great app.

Great app! A note. Is it possible to stop showing deleted apartments from the option list before login?

Portal is working properly and response is immediately

Maintenance and office team doing good job

Reagan

Makes it easy

Apartment 205

Makes it easier to get in touch and to get your Documents.

Notification

Notifications isn’t working. I had no idea I have tons of messages in my inbox even though I have app notifications turned on.

Great office

Love the apartment, yessi very helpful

Gratification

I am new to this application, however I love the easy to due and simplicity of it! Thank you for the inventors 🙏🏾

Useless Payment Method

doesn’t allow flex pay to connect

Editing

The portal is great but I can’t edit a maintenance request.

Management and maintenance are amazing

I would definitely recommend this place. They’re amazing. They’re always on top of everything that is. What’s important.

Does NOT Let Me Log In

If I could give this app zero stars, I would. Wouldn’t let me log in with my credentials even though it was correct and accurate. Tried to set a new password, system told me I set it up “successfully” but when I tried to log back in, it said my password was invalid even though I literally reset it and but in the correct credentials. Tried logging in without a password, entered in my email and received a code. I put in the correct code and it didn’t work like are you serious? What kind of bs is this. Now I can’t even log in to pay my rent. Thanks a lot.
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Fantastic application

I have used many Payment profiles and portals. This is a very excellent application. Highly recommended.

Game Changer

The portal is essential, and the communication with staff is vital. The attention and fortitude to work throughout the community are quite impressive.

No Maintenance Request !!!!

The new update has nowhere for you to request maintenance. Major bummer !!!!!!!!

RP

The app makes everything smooth and easy to Pay rent and especially for maintenance requests.