App
Works 3/10 times
App integration
The app doesn’t work. When I unlock and lock the door the app doesn’t show when it opens or changes but the lock is working correctly. Need to update the app software.
Absolute trash
This app and device was created using the cheapest parts available on the market. From day one we experienced problems. The app worked okay for the first hour, and then it didn’t. Called customer support to get it back online, and that worked. An hour later it didn’t. The only time I can actually use this thing is if I call customer support and use it with the hour window of getting it back online. It’ll never stay connected for more than that. This last time I called support and now they can’t even help me get it on at all. Wish I could give zero stars. What an absolute frustrating experience to deal with.
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Not accurate
I’m always getting an error message when I’m trying to lock my door, unlock it or control my heating and air …. My door always shows it’s unlocked on the home screen even if it’s locked and heating and air always shows off as well on the Home Screen. The only accurate information that is consistent is the entry and kitchen light.
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Awful
A bs app that buildings force on you
