Issues
The app doesn’t work most of the time. How is this possible
Absolute garbage
Never makes a connection constantly spins and times out. Has never worked smooth the entire time we’ve had it. We avoid it. Awful awful service.
Can’t revoke access
I set up a code for a pet sitter and now I am not able to revoke access via the app. When I go to the screen that shows who has an assigned code the app freezes and I can’t edit / remove any existing codes or change my personal one.
Service is not good
Would not recommend
Not compatible with ac unit
The thermostats are not compatible with the ac u it which is causing high electric bills!
Horribly dysfunctional
The app says it needs to connect to WiFi to work, yet is unable to connect to any WiFi…
Smart Rent
Very convenient
Easy to use but heating issue
Phone gets really heated when it’s on - might be good to fix this problem
Horrible Instructions
Instructions are horrible to understand
Never Works Properly
Always times out.
Overheats the Phone
Whenever I have this app open, my phone gets extremely hot. This needs to be fixed. I have the most recent iOS and the brand new iPhone 18 Pro
App blows
What’s the point of toggling enable Face ID and stay signed in if every time I open the app I have to sign in and enable Face ID and have your stupid tutorial pop up? Why ask? This app is lame and j will continue to push my community to not use you guys since you guys clearly don’t care how will it works. Seriously not that hard, vibe code it better if needed
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Not working at all
I downloaded the app and got logged in. Trying to use the app for turning lights on and off or locking and unlocking my front and back door simply don’t work. I got a message saying that it’s taking longer than usual, and then nothing happens.
Door Jammed
Consistently sends notifications of jammed door when it’s not.
Terrible app
So slow for no reason, fix this damn app
logs me out
always logs me out when i need it most
Poor app
Bad hardware and software. It never works with the thermostat
Can’t get in my door
Wish my apartment never “upgraded”. Always lags when I try to use my phone to unlock anything or adjust my AC.
Works okay, bit slow and needs widget
App is fine, but it isn’t very quick and more importantly, it needs a widget.
Glitching
Always offline and claiming my door is jammed
