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Entrata Facilities

Entrata Facilities

by Entrata, Inc.

2.7K ratings
42 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • September 10, 2019
  • July 6, 2026

Features

Developer

Entrata, Inc.
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About

Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.

✓Work order assignment
✓Work order management
✓Work order closing
✓Time tracking
✓Task completion monitoring
Show original description

What users say

Summarized from real user reviews of Entrata Facilities. Based on 2.7K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 👍Convenient for updating work orders
  • 👍User-friendly interface
  • 👍Ability to see multiple properties

Negative things

  • 🐛Scrolling issues and lack of smoothness
  • 🐛Syncing problems and app crashes
  • 🐛Inaccurate categories and tasks when creating work orders
  • 🐛Login issues with SAML and SSO
  • 🐛Inability to see all occupants in an apartment
See all reviews

What's New in Entrata Facilities

1.17.2

July 6, 2026

We’ve surfaced Permission to Enter (PTE) status on high-traffic pages so you know instantly if you can enter a unit. • Work Order List: A clear indicator appears on the card if permission is denied. • Persistent Headers: PTE status is locked to the top of the Work Order Detail page, staying visible as you toggle tabs. • Clear Visual Alerts: Green open lock for Yes, red closed lock for No, or grey for Not Specified. This update saves time and prevents unauthorised entries!

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User reviews

Most RecentHighest RatedLowest Rated

Sucks

Can’t even log on to my property lol
NotBlazableNotBlazable

Mal

De un momento a otro deja de funcionar y es un problema para que funcione de nuevo.
HCOMCOHCOMCO

Maintenance supervisor

Sure does make my life so much easier thank you
Eric .T.Eric .T.

Slow

For the last 4-5 months now the app freezes any time I switch from one work order to another I have to constantly reset the app between every work order I’ve tried deleting app and re installing I waited for the recent update to maybe fix it and still nothing everyone at my company experiences the same issue as well
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BT_luievBT_luiev

No está funcionando con la nueva actualización de iOS,,,, soluciónenlo

No está funcionando con la nueva actualización de iOS,,,, soluciónenlo
HCOMCOHCOMCO
See 37 more reviews

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User experience

🐞

Reported Bugs

5 issues

Can't create work orders on iOS and iPadOS

Bug

Notes not visible to residents

Bug

App crashes after updates

Bug

Maintenance inspection section issues

Bug

Apartment number not visible

Bug
✨

Requested Features

5 requests

Add Russian language support

Feature

Bring back swipe down to refresh

Feature

Allow searching for issues when creating work orders

Feature

Combine with Site Tablet app

Feature

Improve two-way communication and add scheduling feature

Feature

FAQ

What does Entrata Facilities do?

Entrata Facilities is designed to simplify and streamline the work order management process. It allows users to quickly assign, manage, and close work orders, ensuring tasks are handled efficiently.

What are the key features of Entrata Facilities?

The app's key features include the ability to assign work orders, manage their progress, and formally close them out. It also provides functionality to track the time spent on completing these work orders.

Is Entrata Facilities free to use?

Based on the provided information, the application is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is Entrata Facilities for?

This application is intended for individuals and teams working in facilities management, maintenance, and property management. It helps in organizing and tracking the completion of various facility-related tasks.