Resident Experience

Resident Experience

The Future of Community Living

712 ratings
233 reviews
Free

Details

  • Released
  • Updated
  • August 9, 2022
  • May 13, 2026

Features

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About

Manage your community living experience with this app. Access payments, submit maintenance requests with status updates, and reserve amenities. Stay connected with your neighbors and community events.

Access payment portal
Submit maintenance requests 24/7
Receive maintenance status updates
Reserve community amenities
Connect with community
Stay updated on community events
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What users say

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What's New in Resident Experience

26.04.100

May 13, 2026

Bug fixes and performance improvements

User reviews

Worst app on my phone

One of the worst apps I’ve ever had to use.

Sucks

Keeps logging you out and not compatible with phone view. Terrible that this is the platform they are using to renew leases.

Hot Garbage

This app has login issues. Workflow and messaging issues. It’s too many to count.

A hot mess

Whomever developed and updates this app must be learning on the fly. I click payments I get a map telling me where I am...Gee Thanks. I click home in map screen and I get payments. Please hire someone

Useless

This app is rubbish. You’re better off going to the front desk and complain. I’m unable to submit maintenance request. It’s 2026, how does this app not work?!

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and account verification problems

Bug

Inability to complete rent payments

Bug

Compatibility problems on certain devices

Bug

Requested Features

3 requests

Ability to view detailed payment history

Feature

Option to pay rent without using third-party services

Feature

Improved app stability and performance

Feature

FAQ

What does the Resident Experience app do?

The Resident Experience app is designed for residents of Greystar-managed communities. It provides a convenient platform to manage various aspects of community living, including accessing payment portals, submitting maintenance requests, reserving amenities, and staying connected with community events and updates.

What are the key features of the Resident Experience app?

Key features include the ability to access a payment portal, submit maintenance requests 24/7 with automatic status updates, easily reserve community amenities, and connect with your community to stay informed about happenings. Users can also set up a profile to access their specific community.

Is the Resident Experience app free to use?

Yes, the Resident Experience app is free to download and use for residents of Greystar-managed communities. The provided information indicates no in-app purchases or advertisements.

Who is the Resident Experience app for?

This app is specifically for residents living in communities managed by Greystar. After downloading, residents will set up a profile to access the features and information relevant to their particular community.

How can I submit a maintenance request through the app?

You can submit maintenance requests directly through the app by navigating to the relevant section. The app allows for 24/7 submission and provides automatic status updates on your request, keeping you informed of its progress.