STRATIS 2.0 vs Resident Experience
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
STRATIS 2.0
Control smart home devices, manage access, and submit service requests within your apartment building. This app provides mobile passes for elevators, parking, common areas, and units, along with remote control of thermostats, lighting, and more. It focuses on security, energy management, and building efficiencies.
- Mobile passes for electronic access points
- Remote control of smart home devices
- Submit service requests
- Visitor access requests
- Customizable home dashboard
- Energy and water consumption tracking
Read full descriptionHide full description
Welcome Home. With the new STRATIS Mobile App, Residents, Staff, Visitors, and Vendors can seamlessly use mobile passes for all electronic access points including elevators, parking garages, common areas, amenity areas, and of course, apartment units. Users have the ability to remotely control their smart devices in the unit (including thermostats, lighting, and more!), submit service requests, request access for visitors, and much more! CHECK OUT OUR LIST OF COMPATIBLE DEVICES: https://stratisiot.com/connected-solutions/. Your property must have these types of devices installed and connected to STRATIS in order to work with the mobile app. Check with your property manager if you have any questions! We make smart apartment living easier. Residents with accounts immediately gain access to any and all devices and access points they have permissions for. When a Resident moves off the property, they immediately lose access to that unit, and the devices revert back to property management control. Backed by our property-wide networks for device connectivity and our SOC 2 Type 2 audited security focus, Residents and Staff users can rest at ease that their devices, data, and units are safe and secure. STRATIS is Intelligent Buildings, not just shiny bells and whistles that typically come with the term “IoT.” We focus on security, energy management, asset protection, and efficiencies. We are installed in over 350,000 apartments in the U.S., and more than 30,000 apartments internationally. This new STRATIS Mobile App is a scalable and flexible foundation that we continue to grow on, so don’t be surprised when you see cool new features every couple of months! With STRATIS, you can: * Customize your home dashboard with devices and scenes that you use the most * Unlock your unit lock and other access points from your mobile device * Control all devices in your apartment from anywhere in the world * Create schedules and scenes for intelligent device control and management * Enable location-based triggers through geofencing * Receive alerts for leaks, door & window openings, motion, etc. * See and save energy and water consumption over time!* * Control your devices through our Alexa and Google voice integrations * Seamlessly interact with even the largest of devices, like window shades! * Control and manage your water heater from the STRATIS Mobile App!** * and so much more! **If on a compatible energy metered, water metered, or water heater property. STRATIS integrates with the following devices: https://stratisiot.com/connected-solutions/ STRATIS – Smart Apartments. Intelligent Buildings.
Resident Experience
Manage your community living experience with this app. Access payments, submit maintenance requests with status updates, and reserve amenities. Stay connected with your neighbors and community events.
- Access payment portal
- Submit maintenance requests 24/7
- Receive maintenance status updates
- Reserve community amenities
- Connect with community
- Stay updated on community events
Read full descriptionHide full description
Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community.
Screenshots
Verdict
The clearest difference is rating: STRATIS 2.0 at 4.0 against Resident Experience's 1.4. STRATIS 2.0 also leads on ratings volume (8.9K vs 755) and review sentiment (15% vs 4%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
STRATIS 2.0 holds the better App Store score, 4.0 against 1.4. That said, the two scores are not equally well evidenced: STRATIS 2.0 has 8.9K ratings behind it against 755, so its average is the more settled of the two. Written reviews point the same way: 15% of STRATIS 2.0's written reviews are positive against 4% of Resident Experience's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | STRATIS 2.0 | Resident Experience |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (8.9K ratings) — better | 1.4 (755 ratings) |
| Positive reviews | 14.8% of reviews — better | 4.3% of reviews |
| Number of ratings | 8.9K — better | 755 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 84 MB | 207 MB |
| Age rating | 4+ | 4+ |
| Developer | StratIS EMS, LLC | Greystar Real Estate Partners LLC |
Customer experience
STRATIS 2.0
Resident Experience
User reviews
STRATIS 2.0
From 8.9K App Store ratingsWhat we love
- 🔒 Convenient access
- 👍 Guest access
- 👍 Thermostat control
Room to improve
- 🐛 Slow connection to locks
- 🐛 Unreliable performance
- 🐛 Frequent login issues
- 🐛 Inconsistent user experience
- 🐛 Thermostat control issues
Resident Experience
From 755 App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Rewards program
- 👍 Convenient for residents
Room to improve
- 🐛 Buggy and glitchy
- 🔒 Security and privacy concerns
- 💰 Additional fees for payment methods
- 📲 Poor user interface and navigation
- 🔗 Excessive third-party integrations
Bugs and requests
STRATIS 2.0
Reported bugs
4 issues- App crashes and freezes
- Inability to connect to locks
- Thermostat controls not working
- Frequent sign-outs
Requested features
5 requests- Faster lock connection
- More reliable performance
- Improved user interface
- Integration with smart home platforms
- Ability to share access with guests
Resident Experience
Reported bugs
3 issues- Login issues and account verification problems
- Inability to complete rent payments
- Compatibility problems on certain devices
Requested features
3 requests- Ability to view detailed payment history
- Option to pay rent without using third-party services
- Improved app stability and performance
In-app purchases
STRATIS 2.0
No in-app purchases
Resident Experience
No in-app purchases
Questions
Is STRATIS 2.0 free?
Is Resident Experience free?
Which has better reviews, STRATIS 2.0 or Resident Experience?
Do STRATIS 2.0 or Resident Experience have ads?
Which is updated more often, STRATIS 2.0 or Resident Experience?
Other comparisons















