Need to work faster
When using my phone to unlock door it takes a long time to unlock and lock
Extremely unreliable
I had to download this app because my apartment complex uses it and in order to unlock your door, you must open the app and then be near the lock and it should automatically detect it. It automatically detect it maybe 40% of the time. You don’t have to quit and then open up the app over and over again until it will detect your lock.
Very unreliable app would not recommend
Very unreliable app would not recommend
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Not reliable and slow
In our apartment complex, it is used to access the floor of the high-rise where your Apartment is. The app is so slow by the time it registers, the elevator has moved past your floor. This has happened so many times to me. Also, sometimes the app does not even register to the devices it’s supposed to use. You have to close the app and restart it. Sometimes it works sometimes it doesn’t. I always check for updates on the app to make sure I have the current version.
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Frustrating system
We have to wait at our door for 20 seconds or more before it says that the “device is in range” and then lock continues to beep well after the door has been locked or unlocked…inconvenient and very annoying lock system!
A little dangerous
Really needs a car play app for vehicle gates
Great for pet sitters!
Works well! Very handy!!!
Key Tag
The key tag doesn’t work in to many doors and entrances
Needs widgets
The app is pretty easy to use, and as long as you have good reception, connection seems to be decent. My only complaint is that this app does not have any widgets. I previously used chirp which had convenient widgets that I could add to my home screen for specific doors/entry points.
Fix IT
Can yall just fix your app already?
Nice keyless option
It’s nice to be able to get into my apartment using my phone because I’m terrible at leaving behind my key fob
New Tenant
I love the app! I just wish multiple devices could be registered at a time!
Super slow
I get to the door and it takes a minute before the app shows it as “in range”. Sometimes it never happens.
Fix your widget
People have been reporting the widgets don’t show up since iOS 18, we are now on iOS 27 yet this is still not resolved. Please fix it.
It’s just meh…
Basic functionality, but needs improvement. You have to manually start scenes - would be nice if they started automatically. Especially since the app using your location already. Needs integration with Apple Wallet for keys!!
The idea is great
I want to love it! But it’s not consistent. I have to pull out the keys to open my door. The ability to set the hvac seems to work well. It’s only a door issue. And when I try restarting the app, it takes a long time to come back. It’s easier to use the key fob.
unlocking connection
connecting to lock takes a whole and can be very inconvenient and dangerous
Useless
What is the point of this app? Literally nothing is connected or works.
Amazing
Best app
Slow
Slow to load and connect to lock. Handy to have in case of emergencies
Never works in the elevator :(
:(
