Hello Alfred vs STRATIS 2.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hello Alfred
This platform offers in-home hospitality and services to simplify your life. Book home services like grocery delivery and cleaning, and access exclusive events and virtual classes. It provides human-powered assistance and personalized services to enhance your living experience.
- Home service booking
- Grocery delivery
- Home cleaning
- Exclusive events
- Virtual classes
- Human-powered assistance
- Personalized services
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The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes. WHAT WE DO Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs. Personalized services: A range of in-home and on-request services designed to simplify and improve your life. Technology to power your building: An industry-leading technology platform that keeps you and your building in sync. HOW IT WORKS 1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!) 2. Use the app to ask us for help. 3. Come Home Happy with your to-dos done. SOME QUICK STATS - More than 1 million requests completed. - Alfred Home Managers and Hospitality Specialists are W-2 employees of the company. - Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019. - Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas. WHY HELLO ALFRED - We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member. - Our platform gets to know you better over time so we can anticipate your needs and personalize your service. - We source, vet, and verify the best vendors for your area. - We conduct rigorous background checks and best-in-class training for all Alfred Home Managers. WHAT OUR MEMBERS ARE SAYING "I don't know how you do it, but you make me look forward to Mondays!" - Jona C., Alfred Member "[Hello Alfred] has really changed our New York experience and our lives." - Sarah T., Alfred Member "Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice." - Kirsten J., Alfred Member "Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores." - Josh C., Alfred Member QUESTIONS, CONCERNS, FEEDBACK? We want to know! hi@helloalfred.com
STRATIS 2.0
Control smart home devices, manage access, and submit service requests within your apartment building. This app provides mobile passes for elevators, parking, common areas, and units, along with remote control of thermostats, lighting, and more. It focuses on security, energy management, and building efficiencies.
- Mobile passes for electronic access points
- Remote control of smart home devices
- Submit service requests
- Visitor access requests
- Customizable home dashboard
- Energy and water consumption tracking
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Welcome Home. With the new STRATIS Mobile App, Residents, Staff, Visitors, and Vendors can seamlessly use mobile passes for all electronic access points including elevators, parking garages, common areas, amenity areas, and of course, apartment units. Users have the ability to remotely control their smart devices in the unit (including thermostats, lighting, and more!), submit service requests, request access for visitors, and much more! CHECK OUT OUR LIST OF COMPATIBLE DEVICES: https://stratisiot.com/connected-solutions/. Your property must have these types of devices installed and connected to STRATIS in order to work with the mobile app. Check with your property manager if you have any questions! We make smart apartment living easier. Residents with accounts immediately gain access to any and all devices and access points they have permissions for. When a Resident moves off the property, they immediately lose access to that unit, and the devices revert back to property management control. Backed by our property-wide networks for device connectivity and our SOC 2 Type 2 audited security focus, Residents and Staff users can rest at ease that their devices, data, and units are safe and secure. STRATIS is Intelligent Buildings, not just shiny bells and whistles that typically come with the term “IoT.” We focus on security, energy management, asset protection, and efficiencies. We are installed in over 350,000 apartments in the U.S., and more than 30,000 apartments internationally. This new STRATIS Mobile App is a scalable and flexible foundation that we continue to grow on, so don’t be surprised when you see cool new features every couple of months! With STRATIS, you can: * Customize your home dashboard with devices and scenes that you use the most * Unlock your unit lock and other access points from your mobile device * Control all devices in your apartment from anywhere in the world * Create schedules and scenes for intelligent device control and management * Enable location-based triggers through geofencing * Receive alerts for leaks, door & window openings, motion, etc. * See and save energy and water consumption over time!* * Control your devices through our Alexa and Google voice integrations * Seamlessly interact with even the largest of devices, like window shades! * Control and manage your water heater from the STRATIS Mobile App!** * and so much more! **If on a compatible energy metered, water metered, or water heater property. STRATIS integrates with the following devices: https://stratisiot.com/connected-solutions/ STRATIS – Smart Apartments. Intelligent Buildings.
Screenshots
Verdict
The clearest difference is rating: Hello Alfred at 4.7 against STRATIS 2.0's 4.0. Hello Alfred also leads on review sentiment (34% vs 14%). STRATIS 2.0's advantage is monetization model (free vs free with in-app purchases) and ratings volume (8.8K vs 2.1K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hello Alfred holds the better App Store score, 4.7 against 4.0. Both are backed by a comparable volume of ratings — 2.1K and 8.8K respectively. Written reviews point the same way: 34% of Hello Alfred's written reviews are positive against 14% of STRATIS 2.0's.
Hello Alfred ships an update every 2 months, STRATIS 2.0 monthly. The most recent releases landed on October 6, 2026 and October 15, 2026 respectively.
| Parameter | Hello Alfred | STRATIS 2.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.1K ratings) — better | 4.0 (8.8K ratings) |
| Positive reviews | 33.7% of reviews — better | 14.4% of reviews |
| Number of ratings | 2.1K | 8.8K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 99 MB | 84 MB |
| Age rating | 17+ | 4+ |
| Developer | Alfred Club Inc | StratIS EMS, LLC |
Customer experience
Hello Alfred
STRATIS 2.0
User reviews
Hello Alfred
From 2.1K App Store ratingsWhat we love
- 🙌 Helpful and friendly staff
- 🕰️ Convenient services
- 🏠 Useful for apartment living
- 📦 Reliable package delivery
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow response times
- 💰 Overpriced services
- 🚫 Forced to use the app
- 📤 Unwanted marketing and spam
STRATIS 2.0
From 8.8K App Store ratingsWhat we love
- 🔒 Convenient access
- 👍 Guest access
- 👍 Thermostat control
Room to improve
- 🐛 Slow connection to locks
- 🐛 Unreliable performance
- 🐛 Frequent login issues
- 🐛 Inconsistent user experience
- 🐛 Thermostat control issues
Bugs and requests
Hello Alfred
Reported bugs
4 issues- Login issues and account setup problems
- Inability to view images and content properly
- Maintenance requests not being addressed
- Inconsistent and unreliable service delivery
Requested features
4 requests- Improve app stability and performance
- Enhance communication and customer service
- Provide more transparent and fair pricing
- Allow alternative options to access building services
STRATIS 2.0
Reported bugs
4 issues- App crashes and freezes
- Inability to connect to locks
- Thermostat controls not working
- Frequent sign-outs
Requested features
5 requests- Faster lock connection
- More reliable performance
- Improved user interface
- Integration with smart home platforms
- Ability to share access with guests
In-app purchases
Hello Alfred
No in-app purchases
STRATIS 2.0
No in-app purchases








