Comparison

Hello Alfred vs Amenify Resident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hello Alfred

This platform offers in-home hospitality and services to simplify your life. Book home services like grocery delivery and cleaning, and access exclusive events and virtual classes. It provides human-powered assistance and personalized services to enhance your living experience.

Highlights
  • Home service booking
  • Grocery delivery
  • Home cleaning
  • Exclusive events
  • Virtual classes
  • Human-powered assistance
  • Personalized services
Features
Read full description

The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes. WHAT WE DO Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs. Personalized services: A range of in-home and on-request services designed to simplify and improve your life. Technology to power your building: An industry-leading technology platform that keeps you and your building in sync. HOW IT WORKS 1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!) 2. Use the app to ask us for help. 3. Come Home Happy with your to-dos done. SOME QUICK STATS - More than 1 million requests completed. - Alfred Home Managers and Hospitality Specialists are W-2 employees of the company. - Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019. - Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas. WHY HELLO ALFRED - We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member. - Our platform gets to know you better over time so we can anticipate your needs and personalize your service. - We source, vet, and verify the best vendors for your area. - We conduct rigorous background checks and best-in-class training for all Alfred Home Managers. WHAT OUR MEMBERS ARE SAYING "I don't know how you do it, but you make me look forward to Mondays!" - Jona C., Alfred Member "[Hello Alfred] has really changed our New York experience and our lives." - Sarah T., Alfred Member "Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice." - Kirsten J., Alfred Member "Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores." - Josh C., Alfred Member QUESTIONS, CONCERNS, FEEDBACK? We want to know! hi@helloalfred.com

About

Amenify Resident

Access a variety of in-home services like cleaning, food delivery, and pet care through your community. Enjoy exclusive rates and monthly credits for convenient, high-quality services.

Highlights
  • Home cleaning services
  • Food and grocery delivery
  • Car washing
  • Pet services
  • Handyman services
  • Exclusive community rates
  • Monthly service credits
Features
Read full description

Create your free account to get $50 off your first service and get $20 in monthly credits every month going forward. Amenify hires top-rated, vetted, and trained local service providers to bring high-quality amenity services exclusively to your community such as Home cleaning, chores, food and grocery delivery and pickup service, car washing, pet services, handyman services, and more. Amenify works with your community to unlock exclusive low rates for many in-home services backed by our dedicated concierge support. We can't wait to provide you with exceptional service!

Screenshots

Hello Alfred4 screens
Amenify Resident4 screens

Verdict

The call

The clearest difference is review sentiment: Amenify Resident at 73% against Hello Alfred's 34%. Hello Alfred's advantage is rating (4.7 vs 4.2) and ads (none vs shown). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hello Alfred holds the better App Store score, 4.7 against 4.2. Both are backed by a comparable volume of ratings — 2.1K and 4K respectively. Written reviews complicate that: 34% of Hello Alfred's written reviews are positive against 73% of Amenify Resident's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 7 level
Hello Alfred versus Amenify Resident: the parameters behind the verdict, then further details
ParameterHello AlfredAmenify Resident
PriceFreeFree
Rating4.7 (2.1K ratings) — better4.2 (4K ratings)
Positive reviews33.7% of reviews72.7% of reviews — better
Number of ratings2.1K4K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size99 MB93 MB
Age rating17+4+
DeveloperAlfred Club IncAmenify

Customer experience

Hello Alfred

All ratings2,107 ratings
Positive92.2%
Neutral1.1%
Negative6.7%
Written reviews89 reviews
Positive33.7%
Neutral2.2%
Negative64.0%

Amenify Resident

All ratings3,958 ratings
Positive80.8%
Neutral3.2%
Negative16.0%
Written reviews774 reviews
Positive72.7%
Neutral3.1%
Negative24.2%

User reviews

Hello Alfred

From 2.1K App Store ratings

What we love

  • 🙌 Helpful and friendly staff
  • 🕰️ Convenient services
  • 🏠 Useful for apartment living
  • 📦 Reliable package delivery

Room to improve

  • 🐛 Buggy and glitchy app
  • ⏱️ Slow response times
  • 💰 Overpriced services
  • 🚫 Forced to use the app
  • 📤 Unwanted marketing and spam

Amenify Resident

From 4K App Store ratings

What we love

  • 👍 Convenient services
  • 🚀 Easy to use app
  • 💰 Good value and monthly credits
  • ⭐ Great cleaning services
  • 🤝 Reliable and professional staff

Room to improve

  • 🐛 Buggy app with poor UI
  • ❌ Unreliable and no-show cleaners
  • 🤖 Poor customer service and communication
  • 💰 Overpriced services
  • 🕰️ Lack of scheduling flexibility

Bugs and requests

Hello Alfred

Reported bugs

4 issues
  • Login issues and account setup problems
  • Inability to view images and content properly
  • Maintenance requests not being addressed
  • Inconsistent and unreliable service delivery

Requested features

4 requests
  • Improve app stability and performance
  • Enhance communication and customer service
  • Provide more transparent and fair pricing
  • Allow alternative options to access building services

Amenify Resident

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Incorrect order tracking and delivery information
  • Wallet credits not working as expected
  • Inconsistent service quality across cleaners

Requested features

4 requests
  • Allow scheduling of specific time slots
  • Improve app stability and user experience
  • Provide better customer support channels
  • Offer more transparent pricing and policies

In-app purchases

None

Hello Alfred

No in-app purchases

None

Amenify Resident

No in-app purchases

Questions

Is Hello Alfred free?
Hello Alfred is free to download, with no in-app purchases.
Is Amenify Resident free?
Amenify Resident is free to download, with no in-app purchases.
Which has better reviews, Hello Alfred or Amenify Resident?
Hello Alfred is rated higher. Hello Alfred averages 4.7 out of 5 from 2.1K ratings, while Amenify Resident averages 4.2 from 4K ratings.
Do Hello Alfred or Amenify Resident have ads?
Amenify Resident shows ads; Hello Alfred does not.
Which is updated more often, Hello Alfred or Amenify Resident?
Hello Alfred ships an update every 2 months, and Amenify Resident every 2 months. Most recently, Hello Alfred was updated on September 24, 2026 and Amenify Resident on September 22, 2026.

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