Cleaning Amazing
Decent. Could be better
Easy Food Delivery
Trash service
Great service for cleaning
Great app
Good Service
Best app!
Highly recommended
Best app
Good App
Amazing for Household Needs
Deceptive
Bait-and-switch scheduling, hostile customer service, and billing threats.
When I called customer support simply to clarify the conflicting information, the representative was incredibly hostile. He wanted to argue semantics, blamed their written notifications on a "glitch," and bizarrely claimed that a scheduled appointment time is merely a "preference" and not a commitment.
Because of his aggressive and unprofessional behavior, I told them to cancel the service entirely. In retaliation, he threatened me with a cancellation fee—trying to penalize me for an error their own system initiated. After this, they began actively ignoring my phone calls.
I had to fight them in writing and threaten a bank chargeback using their own automated texts as proof before they finally backed down, waived the fee they never had a right to charge, and saying that they issued a “one time exception” refund waiving the fee as if they were doing me a favor and not admitting their fault and unprofessionalism in the process.
You need to be able to have absolute trust in a company you allow into your home. Amenify proved today they cannot be trusted to maintain a schedule, communicate honestly, or treat customers with basic professional respect. Avoid them. If you use make sure to keep all your receipts emails, and messages.

