I will never use this app again
I don’t even know how to describe this app. At first I was excited to see all the perks I would receive. The more I dug into it the less I liked it. It gives the impression you will be able to save so much on different services and gift cards but I ended up spending more money than I would have if I didn’t use this app. It only lets you use $15 of credits at a time and tries to sneakily sign you up for their subscription service as well. If something goes wrong, you do not get a refund unless it is in amenify credits. I tried to place an order for takeout and it told me it would take 40-90 minutes to get delivered. I got a confirmation text and email with no way to track the order. Over 2 hours later I was unable to contact anyone through the app and wound up calling the restaurant. The restaurant informed me that they had the food ready within 15 minutes of me ordering it but the service was canceled on the app’s end. I had no communication about it being canceled and no resolution on getting my money back. Huge waste of time and money. I will never be using this app again.
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Response from developer
Thank you for taking the time to share such detailed feedback. We’re sorry that your experience with the takeout order left you feeling that your time and money were wasted. We also understand your concerns about the $15 credit usage limit and the membership enrollment experience. These are important points, and we appreciate you calling them out. Most importantly, we’d like the opportunity to review what happened with your takeout order and better understand what went wrong. Please contact us at concierge@amenify.com with the email address associated with your Amenify account and any available order details. Our team can review the specific transaction and work with you toward a resolution.
Cleaning Amazing
Cleaning once a month through the Amenify app really changed our house. The cleaner was detailed and place was spotless. 100% recommend.
Decent. Could be better
I’ve used amenify twice so far. I had a handyman come and mount my television and another helper deliver food. The first service went well. The service was quick, efficient, and communicative. The food delivery was unfortunate. The helper failed to follow instructions, and my food was stolen. I was given 5 dollars in credits to make up for this despite the order being nearly 30. Overall Amenify seems like a decent service, but I’d be careful what you order from them. Also the rewards are kinda lackluster given the $15 limit on applying them.
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Easy Food Delivery
Love using this app for food delivery!
Trash service
Get points but u can’t use them then they take them away and try to sell u a subscription
