Terrible Changes to the App
I really liked this app when I first installed it. The most recent upgrade has caused most of the best features in the app to disappear. I used to be able to see the inlet and the outlet temperatures and the compressor load. Now it’s just a digital thermometer. The app and the functionality of it was one of our major reasons we purchased this heater. Very disappointed will not be recommending this heater.
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Unable to connect via BT
I have been using the app for over 12 months. Reconnected my heat pump to the pool this year and I cannot connect to anything. It looks like there has been an update according to the previous reviews. Very annoying
New update doesn’t work
I’ve been using this app with my swim spa heat pump for the past 3 years without any problems at all. It always connected to my iPhone so was able to change the temperature of the spa at any time. This update has ruined everything. After many attempts I eventually managed to connect it to my home WiFi and phone and was able to use the functionality of the app. The next day it was disconnected and unusable. It does this after every time I manage to connect it. I’m now stuck having to alter everything manually at the heat pump. Why change something that works. Very disappointed, this needs addressing asap.
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Version 2.1.31 prevents user login
As of the new version released 3 days ago (2.1.31) it is no longer possible for users to login. Credentials are correct and have worked perfectly in previous versions but now always report bad password. Login still works on phone which has not been updated to the latest version so the problem is definitely something in the new version and not the backend infrastructure. Was any usability testing carried out? Pity because despite some negative reviews, this app has worked flawlessly for at least a year and is a great help in managing a pool heat pump.
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Version 2.1.3
App broke and can’t log in since Version 2.1.3 went live 13 hours ago
