Constantly disconnects itself from wifi
I have to like entirely reset my connection to my light like once very couple weeks because it’s just incapable of staying connected to the wifi. Everytime i have to reconnect it it’s like it becomes more difficult each time
Coralife light
Absolutely horrible app to use, multiple times throughout the day it disconnects from WiFi, has kicked me off my light twice now and it takes hrs of figuring out how to get it connected again because the steps they claim todo DO NOT WORK what a complete waste of money
Just awful
Product is so bad, worked for a bit and hasn’t worked for months. Won’t let me connect the device to WiFi or even turn on with Bluetooth. Stay far away from the products, they are actually horrible.
It takes a day to get back to work
If by any reason the lights disconnect, they will not follow the schedule and not change any setting for a day or two until probably an internal clock or the Aqueon servers decides it’s time to turn the lights back on.
Why this device needs to be connected realtime to their servers?
Why this device needs to be connected realtime to their servers?
Don’t buy biocube with “smart” lights
This app is trash and refuses to give me the WiFi option. Without the WiFi option you cannot control the lighting system properly. Coralife is aware of the pro and refuses to fix it, or update the app. It’s a total PITA.
App crashes
Wasted my money on this piece of equipment, the light disconnects from the app and WiFi and stays on all day or doesn’t turn on at all.
RETURN THE LIGHT, RUN AWAY
Edit: I have had this light a year and I am once again returning to this review to tell you THIS APP MAKES THIS LIGHT UNRELIABLE AND WORTHLESS.
Lights do not follow a schedule unless connected to WiFi, WiFi disconnects and will not reconnect so you cannot trust this software to make the light function properly. For a light designed for plant growth, ITS KILLING ALL MY PLANTS BY BEING UNRELIABLE
Waste of money, stay away, return if you can
Lights do not follow a schedule unless connected to WiFi, WiFi disconnects and will not reconnect so you cannot trust this software to make the light function properly. For a light designed for plant growth, ITS KILLING ALL MY PLANTS BY BEING UNRELIABLE
Waste of money, stay away, return if you can
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Response from developer
If the light is disconnected from the Wifi, it will stay on the Preset schedule it was on at the time of disconnect. Once Wifi connection is restored the light should reconnect to the BlueIQ server and go back into its schedule. For further help on functionality, please reach out to our technical team either thru the product websites (Aqueon or Coralife) or by calling (888) 255-4527 (between 8:30am and 4:30pm CST) and requesting tech support.
Product I would not recommend
I bought a 30-36” Seascape Smart LED Light about almost a year ago and the LED lights won’t turn on even if I try to connect it the the app again, I reboot it and try to connect it, unplug it and plug back again and it won’t work not even in the app also. I call there support number and when I mention it my problem they hangout right away! Seems like the item it is work because once I unplug and plug it back the light turns for a half of a second but then it doesn’t work in any way. Waste of hundreds in this product.
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App doesn’t connect to wifi
Recently purchased a CoralLife Smart BioCube Jr. After numerous attempts to try to hook up to the Wi-Fi, it still does not recognize the Wi-Fi in my house. Tried calling the customer service number and they’re actually closed even though they say they’re open Monday to Friday.
Fell cheated because set up the whole system and now it does not operate for what you paid for.
Maybe the message I left someone may call me back, but I doubt it.
Fell cheated because set up the whole system and now it does not operate for what you paid for.
Maybe the message I left someone may call me back, but I doubt it.
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Help
After latest update, it won’t remember any schedule. Sometimes lights won’t even go on even manually. Will there be a new patch that will go out and fix this or are these lights defective and need to be replaced?
Doesn’t detect home wifi
They’re selling a product that doesn’t properly detect wifi. The light can connect to my phone’s hotspot but not my router (which is properly configured & has had no problem connecting to any other device I’ve come across.)
The light itself is great. But good luck getting it to play nicely with the app.
The light itself is great. But good luck getting it to play nicely with the app.
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Disappointed
I really want this to work but unless the WiFi router is in the same room it will not connect. My router is in the very next room and so my only option is to connect via Bluetooth which does not offer scheduling this way. Super frustrating.
Worst UI
God forbid your WiFi goes out or changes and trying to reconnect your items via WiFi
Custom scheduling doesn’t work
I tried everything
Changing my router settings, my router security and updating the app
Nothing works
Very disappointed
The led light is useless without the app
Im returning this loght in the morning( hopefully i can)
Changing my router settings, my router security and updating the app
Nothing works
Very disappointed
The led light is useless without the app
Im returning this loght in the morning( hopefully i can)
Don’t buy their optibright lights!
I have had 4 lights that connected to this app. 2 of them had to be returned because they just simply wouldn’t work, these 2 I have been able to work have been fine for a few weeks at a time and then I have to trouble shoot something. I moved and change wifi, and now the app won’t even pick up that we have wifi available even when I’m connected to it on the phone. I would never buy another one of these lights and wish I could get my money back. What a waste of hundreds of dollars.
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Horrible App!
You spend all this money on a supposedly good quality light , just for an app interface to hold you back.
You can’t schedule your lights, because everything you try to adjust the time values an error code pops saying “Cannot invoke "cgp.model.MobileDe-viceType.ordinal()" because the return value of "cgp.rest.BaseRestService.-
PLATFORM) " is null”
Like what the actual ….
The responses to all the reviews are robotic and not helpful. Stay away from this company and their business.
You can’t schedule your lights, because everything you try to adjust the time values an error code pops saying “Cannot invoke "cgp.model.MobileDe-viceType.ordinal()" because the return value of "cgp.rest.BaseRestService.-
PLATFORM) " is null”
Like what the actual ….
The responses to all the reviews are robotic and not helpful. Stay away from this company and their business.
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It just keeps stopping
Everything goes fine for about a week then it quits responding even though it’s still connected until you fully reset it really inconvenient
Terrible
It’s terrible that people don’t find out about this awful app until after buying the light. That’s likely by design. If power is cut to the lights after initially connecting there’s no way to reactivate them without calling customer service. There’s some glitch that they’ve decided that fixing isn’t worth inconveniencing their customers. They’ve actually stopped supporting their app altogether. Let this be a lesson for your future purchase.
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Buy a different light
The app and WiFi connection system that it comes with (or attempts to come with) is terrible and inconsistent.
Comically Bad
Worst app I have ever had the misfortune of being forced to use. Will occasionally completely lock you out of interaction with the most basic features of the app (cannot edit light levels or even switch between presets despite device being connected) and the scheduler is a joke that works correctly maybe 50% of the time. I cannot currently even get the light to turn off and as it lacks a physical switch, I have to attempt to troubleshoot a UI that seems to have been hand crafted by some Arkham escapee to create maximum frustration with as little intuitive design as possible. If you are reading this review you will likely have to subject yourself to this regardless but I would like you to know that this is the first ever review I have written for any product and while I really hope you have no issues, the other reviews seem to show a pretty clear pattern. Buy something else if you can, good luck if you can’t.
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