Aramex ارامكس User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral4.6% of reviews
Negative experience73.2% of reviews

~ Based on 436 written reviews from the US App Store.

What users say

Is Aramex ارامكس Safe?

Aramex ارامكس appears safe based on user ratings. AppsHunter Safety Score for Aramex ارامكس is 90/100.

This assessment is based on 45,208 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.5% of ratings point to a risky experience

~ Based on 45,208 App Store ratings for Aramex ارامكس.

Is Aramex ارامكس Legit?

Aramex ارامكس appears to be a legitimate app. AppsHunter Legitimacy Score for Aramex ارامكس is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

خدمه ؤلا أسوء

الخدمه قاعده تصير من أسوء لين اسوء

لا يوجد مصداقيه في مواعيد تسليم الطلبات

لا يوجد مصداقيه في مواعيد تسليم الطلبات

The worst service

No communication
Bad app
Bad service
The AI response is not enough he is ho asking to understand what happened

Too much delay in delivery

I have experienced multiple times in delayed delivery especially for liability letter from bank. The updates showing in the app is wrong. Cant able to call customer care support.

Terrible

Worst customer experience I have ever had. There has been no update about my shipment for more than one month, and no one is replying to my emails or questions or queries. I have stopped using Aramex altogether.

Aramax App

It constantly show the wrong location. Not even in the same country. It also constantly shows an error

ليس كما في السابق

زياده بالاسعار وعدم اعطاء فاتوره الخاصه بالجمارك

Faisal saeed

Faisal saeed courier guy have no manners how he talk to his coustomer

مندوب سيء وخدمة العملاء تجاوبهم بطيء

للاسف المندوب جدا جدا سيء تعامل متكرر معه ودايما يوصل متاخر ويكلم قبل يقول انا تحت وهو نصاب ننتظر حول العشر دقايق طال عمره الله لا يسامحه

افضل شركه

افضل شركه

سوء توزيع الشحنات على الموزعين لكل ‏منطقة توزيع بالرغم من وجود العنوان الوطني يترتب عليه التأخر .

في التسليم ليوم ثاني . كذلك تجزئية عدد الاستلام في الطلب الواحد

Excellent service

Excellent service from Aramex! The entire experience was smooth, fast, and professional. My shipment was handled with great care and delivered on time. The tracking updates were accurate, and the staff were friendly, helpful, and responsive. I’m very satisfied with the service and would definitely recommend Aramex. Thank you for the excellent customer service!
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Sign-in verification codes never arrive

I installed this app to track a delivery because the Aramex website’s tracking tool was malfunctioning. However, I could not even sign into the app because no SMS verification code ever arrived although I requested one repeatedly. When I instead chose the “Resend Email” option, the app simply referred me to the website to sign up, which was pointless because I already have an Aramex user profile. But this app refuses to let me sign into it. I suppose none of this fiasco should surprise me, as it is entirely consistent with Aramex’s reputation.
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التوصيل في أوقات متأخرة ليلا

توصيل الشحنات في وقت متاخر و الاتصال و ازعاج العميل و إيقاظه من النوم

..

تطبيق يحتاج كثير للتطوير اولهم معالجة مشكلة الدفع وثانيا اضافه الدفع بواسطه applepay وايضا معالجة حذف واضافه البطاقة عن طريق التطبيق

Disaster

Unprofessional

Useless

Tried repeatedly to verify at setup of app. No sms ever received. 30 minutes of my life I’ll never get back. Should had read the reviews, a common problem.

If you live in Australia, it’s useless. (I’m trying to track my order.)

So, I’m trying to sign up, right? I enter in my phone number, NOTHING. Okay so I want to use an email so it takes me to an online website to sign up. Next I use my email. Okay now we’re getting somewhere (or so I thought). Cool, so I login to the account I have made, and what I want to do is TRACK AN ORDER. I cannot do such a thing. At this point I have typed in the tracking number, pasted it and pasted it again just for an error to pop up every time. This app doesn’t work. I don’t understand how it even has 3 or so stars. It’s awful. Don’t even think about signing up. They must have this app just to steal and sell your data (phone number and email) to random people to spam you. Be careful I didn’t use my real number or email. But anyway if you see this don’t EVER use this app. I am beyond. disappointed.
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Very poor service

I have been waiting my shipment that supposed to arrive Wednesday, till today “Sunday” the shipment didn’t arrive. Aramex system shows that it arrived to me yesterday!! How come while today I raised a complaint! Also, the customer care is very poor in solving any problem! It is very disappointing that a company in Saudi Arabia is VERY poor in their services.
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التطبيق لا يعمل

التطبيق لا يعمل في غينيا كوناكري