Too many pop up ads
I don’t know what’s wrong with this application, it used to be smooth to the point tracking, now each time I access it has a pop up ad, from make a wish to some random thing, for someone tho pays a lot using this, it’s absolutely ridiculous
Still no Apple Pay ??
Very bad experience with the app and payment process as well. How come you still don’t have Apple Pay! You left me with PayPal and a broken credit card payment process.
Want to lose your package? Use Shop Ship
If you want your shipments to permanently disappear, this is the app for you. My package was officially marked as delivered to their Sarasota warehouse by the carrier, but it never showed up in my dashboard. Worse, customer service is completely non-existent. No one answers the phone, and they ignore emails. Absolutely terrible service with zero accountability.
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التطبيق لا يعمل
واضح من العنوان .. جربت على الايفون وعلى الايباد ولا يعمل على الاثنين
تطبيق سيء وخدمه فاشله
للأسف تطبيق وخدمة Shop & Ship سيئين جداً مقارنة بشركات الشحن الثانية. التأخير موجود حتى قبل أزمة الخليج الحالية، ودائماً هناك أعذار وتأخيرات غير منطقية. خدمة العملاء شبه معدومة، الواتساب ردود آلية، الاتصالات لا توصلك لموظف حقيقي، والإيميلات بطيئة ولا تعطي معلومات واضحة أو دقيقة عن الشحنات.
بالمقابل شركات مثل DHL وFedEx توفر خدمة عملاء حقيقية، تحديثات دقيقة أول بأول، وتتبع واضح مع مواعيد توصيل واقعية. أما هنا فالتأخير يمتد لأيام وأسابيع بدون شفافية أو دعم فعلي.
للأسف تجربة مخيبة جداً ولن أكررها.
Unfortunately, the Shop & Ship app and service are very poor compared to other courier companies. Delays existed even before the current Gulf situation, and there are always excuses and unreasonable transit delays. Customer service is almost nonexistent — WhatsApp replies are automated, phone support does not connect you to a real agent, and emails are slow and provide unclear shipment information.
Meanwhile, companies like DHL and FedEx provide real customer support, accurate live tracking updates, and realistic delivery timelines. Here, delays continue for days and even weeks without transparency or proper support.
Very disappointing experience and I will not use this service agai
بالمقابل شركات مثل DHL وFedEx توفر خدمة عملاء حقيقية، تحديثات دقيقة أول بأول، وتتبع واضح مع مواعيد توصيل واقعية. أما هنا فالتأخير يمتد لأيام وأسابيع بدون شفافية أو دعم فعلي.
للأسف تجربة مخيبة جداً ولن أكررها.
Unfortunately, the Shop & Ship app and service are very poor compared to other courier companies. Delays existed even before the current Gulf situation, and there are always excuses and unreasonable transit delays. Customer service is almost nonexistent — WhatsApp replies are automated, phone support does not connect you to a real agent, and emails are slow and provide unclear shipment information.
Meanwhile, companies like DHL and FedEx provide real customer support, accurate live tracking updates, and realistic delivery timelines. Here, delays continue for days and even weeks without transparency or proper support.
Very disappointing experience and I will not use this service agai
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