Registering/login problems
It’s great to know that you can manage everything to do with your child’s schooling in the one app, but it’s taking me over two weeks to register and still not getting there, without a fault of my own, my child was registered under a school she left four years ago! It’s so frustrating!
Headache at its finest.
I have got no emails at all regarding resetting my password to actually set up an account. I have got extremely fast internet so that is not the case. I’m unable to do anything for my son if this isn’t working.
Horrible broken rubbish app
180 days time to change your password like I have nothing else in my life expect to keep changing remembering the passwords.
Unable to load too many requests.
And the worst the only way to top up kids account is to use the broken digital system.
Unable to load too many requests.
And the worst the only way to top up kids account is to use the broken digital system.
Almost unusable
It asks me to change my password literally every time I open the app. Then it blocks the third field on the screen with the keyboard so I can’t confirm a new strong password by copying and pasting from my password manager.
Awful
Awful app it won’t let us submit homework or open power point sheets to go the homework
Ew
It keeps logging me out and even with all the correct information, the exact information I used to log in last time it doesn’t work. I use the parent app because I can hardly see anything with my own student account and my god arbor in general is terrible. It’s just a really poor excuse for an app
Absolutely rubbish
Not sure how there are some 5 star scores. I can only assume these are the creators of this abysmal app. It is without a doubt the worst app I have ever encountered. If you are a school considering to use this don’t. It is appalling and overly complicated . The locations and routing are illogical. How many clicks do I need to do to get where I need? Every day this sucks the life out of me. The designers should be ashamed of such a bad app. It’s like it was intentionally made to be bad. Do the developers even read these reviews.logging issues have been ongoing for over a year.
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Awful
Awful and stopped working
Bad in every possible way
Terrible UX, impossible to find anything.
Unclear error messages when the service is offline.
I hope they don’t charge the schools much for this!
Unclear error messages when the service is offline.
I hope they don’t charge the schools much for this!
Awful
Doesn’t work even though I can log into via the browser version
WORST APP
never actually needed to use this app & I could! useless, always logging me out & I cant log back in & so retard
Utter rubbish
Each time i try to log i have to change password because somehow it gets “wrong” even though it is on autosave. Waste of time. Things in the app are hard to find, its not intuitive or logical to the user, it comes across as being designed by someone very technical and without a UI experience. I dont understand why schools are opting for it, waste of money.
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Forced to change password.
This is such a security risk!!!! Every 180 days. That’s like every time I use to tool. As it’s annoying. Website will not even allow parents to contact them directly 😡. To the dev team use clerk and magic links. It’s safer!!
Rubbish
Set up and got it all working. Tried to log in a week or two later and it doesn’t work. Not impressed.
0 stars
Worst app I’ve ever seen. Can’t login, always an issue. Get it fixed. You can’t sell things to a school and not be able to access a child’s record.
Barely works.
It is a terrible app. It doesn’t work. Is cumbersome. Why click once when ten times will take me longer to get to the inevitable error message and then have to start over again.
One of the worse apps I've ever used.
I have to reset my password each time i try to login. Waste of time and playing with my patience. The app itself doesn't look "finished" , like it was made or iPads or pc rather than mobile...
Don’t bother
Dreadful app. Don’t bother. User experience is appalling.
Incorrect Password/Email ALL THE TIME
Old fashioned layout. Notorious navigation. Never rectify their error/bug - incorrect password and email address. Annoying and incompetent. Utterly irresponsible as they got 12,500 school and trusts to pay our tax payers money.
“With Arbor, over 12,500 schools and trusts reclaim hours every week, see the data that matters clearly, and support their staff with the tools, time and insight to work at their best.”
“With Arbor, over 12,500 schools and trusts reclaim hours every week, see the data that matters clearly, and support their staff with the tools, time and insight to work at their best.”
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Useless
Can’t reset password and it’s just complicated and pointless
