旧アプリより安定&日本語対応
現状の不満点としては、以前は出来ていたライトモード/ダークモードのアプリ内での任意切り替えが出来ない事
Great idea executed awkwardly
Response from developer
Ah the old hater is back. You've been at this 8 years! Never a good thing to say, but still paying for the app year after year. To others reading, I recommend checking the support forum, where we have a vibrant, active, and happy community of users and builders, focused on using and improving the app, taking it to new heights. It's at https://support.bigpaua.com/ This hater is not representative (nor do they ever highlight any genuine problems).
無視されちゃう
Response from developer
レビューありがとうございます。移動が記録されないことがあるとのこと、ご不便をおかけしています。レビュー欄では詳しいやり取りができないため、サポートフォーラム(https://support.bigpaua.com)に投稿していただけると、状況を確認しながらきちんと対応できます。日本語での投稿でも大丈夫です。また、最新バージョン(1.5.0)には調査に役立つ診断機能が追加されていますので、まずアップデートをお試しください。
Impressive App, incredible update
Still thinks 40 mph is an appropriate walking speed
Response from developer
Ah the old hater is back. You've been at this 8 years! Never a good thing to say, but still paying for the app year after year. To others reading, I recommend checking the support forum, where we have a vibrant, active, and happy community of users and builders, focused on using and improving the app, taking it to new heights. It's at https://support.bigpaua.com/ This hater is not representative (nor do they ever highlight any genuine problems).
Unstable and crashes
Response from developer
Is this trolling? The app has no crashes (it’s all monitored), there’s an incredibly active customer support forum that I’m replying on all day, and the app has been in development for two years with an entire year of successful public beta prior to going live on the App Store. If you are a genuine user, please come to the support forum (https://support.bigpaua.com), which is clearly linked from within the app.
Major flaw
Response from developer
Update: as of version 1.5.0, the persistent location indicator is gone. Arc now records in the background with no Dynamic Island indicator and no status bar location arrow, with the same recording reliability, battery use, and data quality as before. This one took years of experimenting against iOS's constraints, and we're glad to finally have it resolved. Hope you'll give the app another look.
Good idea
Response from developer
Ah the old hater is back. You've been at this 8 years! Never a good thing to say, but still paying for the app year after year. To others reading, I recommend checking the support forum, where we have a vibrant, active, and happy community of users and builders, focused on using and improving the app, taking it to new heights. It's at https://support.bigpaua.com/ This hater is not representative (nor do they ever highlight any genuine problems).
Crashtastic
Response from developer
Hi! There are no known crashes, so what you're experiencing is not normal. Please contact customer support at https://support.bigpaua.com.
A great upgrade to a great app
What Google Timeline should have been
Great app
Response from developer
Hi! This is not something that can be done by us, it has to be decided by Apple. You will need to ask Apple. Also, I recommend asking these things on the support forum (https://support.bigpaua.com). App Store reviews are not the best place for support or feature requests. This particular topic has been discussed several times on the forum, so you will find more details there.
、
Response from developer
Thanks for your review! We plan to add a high speed rail / Shinkansen type in an update soon.
旧バージョンからの乗り換え
AppStoreでダウンロードしたら旧バージョンからデータのインポート開始 しかしライセンス関係が移行されておらず一週間無料お試しをしました それが切れたらライセンス購入の画面が出てそれ以上進めず…
一旦、こちらを削除して旧バージョンを開いたら、なんと旧バージョンでもライセンス購入の画面が表示されるようになってしまった！
購入のリストアボタンがあったので、それでライセンス復活出来ました その後、改めてこのバージョンをインストール 再度過去データがインポートされ、無事ライセンスも移行されました
ライセンス関連で少し手間取りましたが、動作自体は全く問題無いです
Response from developer
Hi! Sorry to hear you had trouble with the subscription carryover. We shipped an update to the old app to try to improve it, so it hopefully won't happen again for more people. But yeah, the initial carryover didn't work as well as planned. Anyway, thanks for your review and feedback! Oh and do make sure you've cancelled the free trial you started, so that you don't accidentally get charged unnecessarily.
要望
Response from developer
Hi. Thanks for the feedback! We weren't aware that the map was showing the wrong language. I will make sure this is fixed in the next update.
大幅進化！
以前はログが増えるほど重くなってデータをシェイプしていたのですが、データを引き継いでも重さが変わってない感じで素晴らしいです。今後も安心して使えそうです。
買い切りサブスクも継承してくれるのも嬉しいですね。
敷いて要望するならば、ヒートマップがもう少しクールだといかな。あとはspeedometerという車用ログのような集計機能が充実してるといいですね。
Good but could be better
I noticed that the processing engine also seems faster: when I change an individual segment from one type to another, it takes a lot less time for the result to be shown. Also, when I arrive at a known location, Arc Timeline 4 would display the location way faster than Arc Timeline 3: version 3 would still say “thinking” when version 4 is done. There are some missing features (where are the weather information for trips?) but I hope the developer can add them back in due course.
Response from developer
Hi! Thanks for your review! For weather data, yep, that's coming back in an update hopefully soon. I'm also fond of that feature. For other features you like from the old app but don't yet see in the new, it's worth heading to the support forum (https://support.bigpaua.com) and posting about them there. The more requests I hear, the better I know how to prioritise. And there's a chance you'll also find existing discussion of some favourites, with replies from me saying how soon to expect them to arrive.
GPX Exporting
Response from developer
Thanks for your review! GPX export is coming in the next update. It's high priority, as many people are asking for it.
What a disappointment
Response from developer
Hi! What you describe there is not correct or normal. This is something that should be dealt with on the customer support forum, as a tracked support issue. App Store reviews are not an appropriate place for this. Please post a description of the problems you’ve had on https://support.bigpaua.com so that we can work through these issues properly.