ArcGIS Field Maps Reviews: Is It Legit?

Customer Experience

Positive experience11.4% of reviews
Neutral18.7% of reviews
Negative experience69.9% of reviews

~ Based on 123 written reviews from the US App Store.

What users say about ArcGIS Field Maps

Is ArcGIS Field Maps Safe?

ArcGIS Field Maps does not appear safe based on available data. AppsHunter Safety Score for ArcGIS Field Maps is 48/100.

This assessment is based on 61 user ratings, with an App Store average of 2.0/5.

Safety Analysis

22.0% of ratings point to a safe experience
8.5% of ratings suggest some concerns
69.5% of ratings point to a risky experience

~ Based on 59 App Store ratings for ArcGIS Field Maps.

Is ArcGIS Field Maps Legit?

ArcGIS Field Maps appears to be a legitimate app. AppsHunter Legitimacy Score for ArcGIS Field Maps is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow

Great idea but it’s faster to go drive and get a map than to load

Needs updating

The app needs to be updated and support the iPhone duo. better

Not working

The app was working perfect at one time now it doesn’t load

Make compatible with iPhone duo

Could yall possibly make this compatible with the iPhone duo?

Had to uninstall

After one successful morning using the app, it then failed to load any content. This seems to be a consistent and persistent problem with this app.

Zoom needs to be fixed

Please change zoom to match Google Maps, Google Earth, and 99% of all other map apps whereby double tapping then dragging down on the map zooms in.

Inconsistent

Constantly has issues staying loaded, refreshes, when I don’t want it to, I have to delete and log back in to get maps to work.

Gets 2 star for occasionally working

Bushfire option

I know that this app isn’t designed for bushfire layers, but this is what I’ve been using the website for and it would be awesome if the app could incorporate live bushfire areas. I think you’d get a lot of downloads and good reviews if that layer was an option. thank you.

I hate this greedy website

Cant do anything without an organization or pay for a trial. I dont know why universities want us to use this pos website

No edit

System was running fine for me for sometime. But until recently i am unable to edit. Edit disappeared from the platform. iPhone/ samsung galaxy tab

App crashes

I rely on this app for work and it crashes so often. It also has trouble loading when signal isn’t ideal. I’m an ecologist, so signal usually isn’t ideal. I love that I can set up symbology and fields for recording data ahead of time, making it seamless to transfer data into ArcGIS. But that’s all useless if the app won’t load or crashes in the field.
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Frustrating

Field Maps continuously crashes on me while trying to input data. Doesn’t matter if I reset the app, restart my phone, or check for updates. Extremely frustrating. Fix the app, Esri!!

The best free ArcGIS app for mobile, which is rather depressing

Works well enough I suppose, and I still use it for quick references on the go.

Great app

Generally a good app for the work I do. Would love if yall could somehow make fieldmaps compatible with Apple CarPlay.

Bad

The app crashes quite often. Can’t download offline maps for any square footage. I try to load a map that is literally 100 sq feet and it fails every time. Horrible optimization and extremely unreliable online and offline.

Inoperable

Slow, lags a lot. Sometimes doesn’t even work. Don’t waste your time

Response from developer

Sorry to hear you are having issues. Please reach out to us directly with your specific issues so we can address them by emailing us at arcgisfieldmaps@esri.com or contacting your administrator.

What’s the point?

What’s the point of a mapping app that doesn’t record tracks? It requires running a separate app to record tracks. So just use the one other app and ditch field maps.

I will like to add that ESRI reached out to inform me they have a “stream” feature, which is their version of tracking. But it turns out you have to stop “streaming” to take a waypoint or view another map. That is extremely inconvenient. Other apps get this right. But ESRI continues to phone it in.

Only gets 1 star because no stars is not an option.
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Response from developer

ArcGIS Field Maps records tracks into a location sharing service. You can also record a GPS log into a line or area feature layer using GPS streaming. No other app is required for either of these experiences.

Not very good

I use this app for work and it’s not very good at all. It has a ton of bugs, it’s frustrating to use, and we use it to cut wood so we need the dot to follow us, and it’s everywhere. You can never tell where you are. It has potential, but there’s been 1 or 2 updates in the past years with it, and it seems to get worse, never better. On behalf of everyone who uses this for working in the woods, get Avenza.
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Picture upload

With recent updates, this fails almost every time I try to upload photos and several attempts to save are unsuccessful.

Response from developer

Sorry to hear you are having problems. We have resolved an issue related to this in 26.2.2. If your problems persist, please contact your GIS administrator.

Please update

When using field maps my little blue current location marker is turned off until I press the little arrow in the top right corner. Moving my map around also automatically turns this feature off, causing me to re-apply it every time I click somewhere on the map. It would be a lot easier if this toggle was just turned on permanently and never turned off. Just like when using Apple Maps or Google maps.

Then your app would be perfect :)
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