ArcGIS Field Maps User Reviews

Customer Experience

Positive experience11.9% of reviews
Neutral20.2% of reviews
Negative experience67.9% of reviews

~ Based on 109 written reviews from the US App Store.

What users say

Is ArcGIS Field Maps Safe?

ArcGIS Field Maps has mixed safety signals based on user ratings. AppsHunter Safety Score for ArcGIS Field Maps is 54/100.

This assessment is based on 38 user ratings, with an App Store average of 2.3/5.

Safety Analysis

28.9% of ratings point to a safe experience
10.5% of ratings suggest some concerns
60.5% of ratings point to a risky experience

~ Based on 38 App Store ratings for ArcGIS Field Maps.

Is ArcGIS Field Maps Legit?

ArcGIS Field Maps appears to be a legitimate app. AppsHunter Legitimacy Score for ArcGIS Field Maps is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Generally a good app for the work I do. Would love if yall could somehow make fieldmaps compatible with Apple CarPlay.

Bad

The app crashes quite often. Can’t download offline maps for any square footage. I try to load a map that is literally 100 sq feet and it fails every time. Horrible optimization and extremely unreliable online and offline.

What’s the point?

What’s the point of a mapping app that doesn’t record tracks? It requires running a separate app to record tracks. So just use the one other app and ditch field maps.

I will like to add that ESRI reached out to inform me they have a “stream” feature, which is their version of tracking. But it turns out you have to stop “streaming” to take a waypoint or view another map. That is extremely inconvenient. Other apps get this right. But ESRI continues to phone it in.

Only gets 1 star because no stars is not an option.
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Response from developer

ArcGIS Field Maps records tracks into a location sharing service. You can also record a GPS log into a line or area feature layer using GPS streaming. No other app is required for either of these experiences.

Not very good

I use this app for work and it’s not very good at all. It has a ton of bugs, it’s frustrating to use, and we use it to cut wood so we need the dot to follow us, and it’s everywhere. You can never tell where you are. It has potential, but there’s been 1 or 2 updates in the past years with it, and it seems to get worse, never better. On behalf of everyone who uses this for working in the woods, get Avenza.
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Picture upload

With recent updates, this fails almost every time I try to upload photos and several attempts to save are unsuccessful.

Response from developer

Sorry to hear you are having problems. We have resolved an issue related to this in 26.2.2. If your problems persist, please contact your GIS administrator.

Please update

When using field maps my little blue current location marker is turned off until I press the little arrow in the top right corner. Moving my map around also automatically turns this feature off, causing me to re-apply it every time I click somewhere on the map. It would be a lot easier if this toggle was just turned on permanently and never turned off. Just like when using Apple Maps or Google maps.

Then your app would be perfect :)
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Endlessly unreliable

The app constantly quits and will not reopen until it is deleted and re-downloaded, which makes it pretty much entirely useless

Very unreliable. Constant crashes. Bogs down phone.

Arcgis MAPS are FANTASTIC, but this APP is a disaster!

Response from developer

Sorry to hear you are having issues. Please reach out through your GIS team to Esri Support so we can understand what is happening on your device.

It works when it wants to

This app is great for collecting data when we are in the field and to review later. The app itself crashes often and doesn’t load or submit information. Tried back in the office on WiFi and still had loading issues. Logging in right now has been a pain because it keeps cycling instead of connecting. Hopefully it is fixed or improved soon.
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Constantly crashing

This app needs help

Esri continues to be terrible

Bare minimum functionality, constant logouts, arbitrary updates that ruin old workflows, snapping sets the snapped point’s z score to zero, the problems are infinite and the solutions come never

Tons of potential

Has potential to make your data work for you in amazing ways if you have the technical background to set it up correctly.
My biggest gripe is that it really needs an update that allows your location icon to show you which way you are pointing. This is a very basic navigation feature that many apps include and esri is really slacking not including this yet.
Would also like the compass feature to be more readily accessible. I’m am trying to get my agency folks to adopt FieldMaps more broadly and it still doesn’t have features that a handheld Garmin GPS has. You really gotta show people which way they are pointing and a direct route to their chosen location to traverse wooded landscapes.
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Decent

It’s got great capabilities but I’ve had to delete and re download numerous times this last 3 weeks due to it just not loading anything even after app restart. It works after a full delete and re install but it very annoying

Junk

Slow, constant crashed, typical ESRI

Let’s get it to the 5 stars

I don’t think it is fair that this app in 2026 has only 2.5 stars. We have been using this for years and yes it had its moments but it had been improved so much since then.

Failure of an app

Sucks

Works great except offline maps

Downloading offline maps for our program has been really frustrating. Tons of bugs, app crashing, downloads stopping, and struggles to an area downloaded, even after confirming there is space available on the phone and the map to download is configured and set up correctly. Really enjoy this software when it works but the offline download has made me dread this app
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Terrible app

It’s hard to believe that large companies and municipalities still use this app. It’s completely unreliable and filled with problems and glitches. If you looking to waste time, money and productivity, this is that app for you.

App

Always crashes needs updates

Response from developer

Sorry to hear you are encountering issues. Please contact your map author and have them work with Esri support. Configuration of maps can bubble up instability and we want to squash crashes where ever they appear. Reach out to Esri support or email us directly at arcgisfieldmaps@esri.com.

Thought it was a free app

Got charged $36 for the app what’s the go with that?

Response from developer

Please contact your administrator regarding this. The ArcGIS Field Maps app is a free download from the store, but various functionality and the maps provided to you by your administrator require a subscription. Regardless none of the cost should equate to $36, so please make sure to reach out to your admin!