Comparison

First Due Mobile vs ArcGIS Field Maps

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

First Due Mobile

Receive real-time incident notifications and navigate directly to emergencies with optimized routing. Access critical building data, pre-plans, and team communication tools for enhanced situational awareness and faster response.

Highlights
  • Incident tracking and notification
  • Emergency response routing
  • Building data integration
  • Pre-incident planning
  • Team chat communication
  • Live unit tracking
Features
Read full description

First Due Mobile is finally here! Be notified, arrive safely and understand your scene like never before. First Due Mobile includes: -Incident tracking and notification -Emergency response specific routing -Integrated Assessor, Building Department and Fire Prevention data! -Quick size-up on every building -Detailed pre-plans on every building including residential! -Pre-Incident Planning & Mapping -Chat for easy communication with your team -Incident statusing and responding functionality -Live unit and team member tracking during incident

About

ArcGIS Field Maps

This app provides mobile workers with interactive digital maps to understand their surroundings, locate assets, and collect data. It features smart forms for efficient data entry, offline capabilities, and location sharing for coordination and safety. Designed for organizational use, it supports fieldwork for various teams.

Highlights
  • Interactive digital maps
  • Smart forms for data collection
  • Offline map capabilities
  • Location sharing and tracking
  • Geofence alerts
  • Asset scanning and annotation
  • Data editing and syncing
Features
Read full description

ArcGIS is available on your desktop, in a browser, and now on your iPhone or iPad. ArcGIS Field Maps is Esri’s premier maps app on mobile devices. Field Maps helps mobile workers understand their surroundings, find assets, collect data, and perform inspections, leveraging interactive digital maps that contain up-to-date GIS data from their organization. It includes powerful features like location sharing, smart forms for efficient data collection, geofence alerts, and the ability to complete fieldwork even when offline. Whether you're part of a utility crew, a conservation team, or a city inspection unit,Field Mapsis designed to support the work you do on the ground. Note about permissions:Field Maps is designed for organizational use. This app requires you to have an ArcGIS organizational account to collect and update data. Public maps shared by organizations can be viewed without signing in. Understand your surroundings: - View assets and surrounding landmarks or places on GPS-enabled maps. - Search for assets and access important information about them. - Use compass guidance to lead you directly to assets and locations. - Scan barcodes or QR codes to pull up asset records instantly. - Annotate directly on the map with your finger or stylus to create personal notes. - Leverage integration with voice-guided turn-by-turn navigation apps to get to your assets. - Stay safe with geofence alerts as you enter fire zones, wildlife habitats, work areas, etc. - Measure distances and areas in the map. - Gain advanced understanding by viewing and tracing utility networks. - View stationing information along linear assets. - View assets and locations in floor-aware indoor maps. Perform data capture and inspections: - Create new or edit existing asset data. - Connect to external GNSS receivers for high-accuracy data. - Digitally document inspection records. - Capture photos, videos, and other attachments. - Speed up data capture with smart forms and reduce manual entry by automatically filling in fields like date or inspector name and making automated calculations. - Share your updates instantly with your organization when using an online map and automatically sync stored updates to offline maps when connected. - Collect assets and perform inspections indoors. Share your location for coordination & safety: - Share your location with supervisors and teammates (when enabled). - View teammate locations to coordinate efforts and ensure safety (when enabled). - Tracks show where you’ve been so you can visually see what area you’ve covered. Work offline in remote or disconnected areas: - Download offline map areas created for you. - Create your own offline map areas on device (if enabled). - Sync edits automatically or manually when connected. Coordination and collaboration: - View edits and contributions from others as they are synced with your map. - Use tasks to view and complete field assignments from a to-do list. - Stakeholders can view fieldwork progress in the office and make data-informed decisions. Note: Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

First Due Mobile4 screens
ArcGIS Field Maps4 screens

Verdict

The call

The clearest difference is rating: First Due Mobile at 2.8 against ArcGIS Field Maps's 2.1. First Due Mobile also leads on ratings volume (862 vs 57) and update cadence (every 2 weeks vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

First Due Mobile holds the better App Store score, 2.8 against 2.1. That said, the two scores are not equally well evidenced: First Due Mobile has 862 ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 18% of First Due Mobile's written reviews are positive against 11% of ArcGIS Field Maps's.

UpkeepUpdate frequency

First Due Mobile ships an update every 2 weeks, ArcGIS Field Maps monthly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
First Due Mobile versus ArcGIS Field Maps: the parameters behind the verdict, then further details
ParameterFirst Due MobileArcGIS Field Maps
PriceFreeFree
Rating2.8 (862 ratings) — better2.1 (57 ratings)
Positive reviews17.6% of reviews — better11.4% of reviews
Number of ratings862 — better57
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.5
Further details — not scored
Size226 MB161 MB
Age rating4+4+
DeveloperLocality Media, Inc.ESRI

Customer experience

First Due Mobile

All ratings850 ratings
Positive39.9%
Neutral11.2%
Negative48.9%
Written reviews272 reviews
Positive17.6%
Neutral16.5%
Negative65.8%

ArcGIS Field Maps

All ratings45 ratings
Positive24.4%
Neutral8.9%
Negative66.7%
Written reviews114 reviews
Positive11.4%
Neutral19.3%
Negative69.3%

User reviews

First Due Mobile

From 862 App Store ratings

What we love

  • 🚀 Accurate incident information
  • 📊 Valuable pre-planning and response data
  • 🗺️ Helpful mapping and navigation features
  • 💡 Comprehensive all-in-one solution

Room to improve

  • 🐛 Frequent crashes and stability issues
  • 📱 Clunky and unintuitive mobile interface
  • ⏱️ Slow incident notifications and app loading
  • 🔇 Lack of customizable alert tones and settings
  • 🤯 Overwhelming number of features, poor usability

ArcGIS Field Maps

From 57 App Store ratings

What we love

  • 🗺️ Comprehensive mapping capabilities when functioning
  • 📊 Powerful data collection features for field work
  • 🔄 Integration with ArcGIS ecosystem
  • 📍 Useful for basic map information and POI lookup
  • 🎯 Improved form calculations and contingent values

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⚠️ Unreliable offline map functionality
  • 🔄 Constant need to delete and reinstall app
  • 📥 Offline download failures and incomplete syncing
  • ⏱️ Slow performance and lag

Bugs and requests

First Due Mobile

Reported bugs

4 issues
  • Addresses not accurately displayed
  • Inability to log out or switch between departments
  • Inconsistent behavior across iOS and Android
  • Unreliable push notifications and alerts

Requested features

5 requests
  • Dark mode option
  • Improved scheduling and shift management
  • Apple Watch integration for alerts
  • Offline functionality and caching
  • Streamlined user interface and navigation

ArcGIS Field Maps

Reported bugs

20 issues
  • App crashes on startup and during use
  • Layers fail to load intermittently
  • Offline map downloads fail or hang indefinitely
  • Authentication errors and keyboard not appearing on login
  • Maps load only 30% of the time
Show 15 more
  • Search functionality broken
  • Markup files lost after updates
  • Multiple markup layers no longer supported
  • Touch/tap detection inaccurate requiring multiple attempts
  • Photo EXIF direction data captured at wrong time
  • Location tracking bounces around map
  • App freezes when rotating screen
  • Syncing issues with offline edits
  • Feature class save errors
  • Arcade expression errors in feature classes
  • Raster layer display issues
  • Text rendering problems
  • Battery drain up to 10% per minute
  • Required token errors appearing randomly
  • Cooldown period between POI data entry updates

Requested features

13 requests
  • Stylus support for drawing features
  • Landscape mode for iPhone devices
  • Apple Watch integration and capabilities
  • Export functionality (GPX, KMZ formats)
  • Improved offline area size and quality selection
Show 8 more
  • Better cone of vision visibility
  • Attribute table visibility in field
  • CarPlay compatibility
  • Share individual features, not just map center
  • Notification when position collection completes
  • Permanent UI customization options
  • More markup colors and customization
  • Improved search functionality

In-app purchases

None

First Due Mobile

No in-app purchases

None

ArcGIS Field Maps

No in-app purchases

Questions

Is First Due Mobile free?
First Due Mobile is free to download, with no in-app purchases.
Is ArcGIS Field Maps free?
ArcGIS Field Maps is free to download, with no in-app purchases.
Which has better reviews, First Due Mobile or ArcGIS Field Maps?
First Due Mobile is rated higher. First Due Mobile averages 2.8 out of 5 from 862 ratings, while ArcGIS Field Maps averages 2.1 from 57 ratings.
Do First Due Mobile or ArcGIS Field Maps have ads?
Neither First Due Mobile nor ArcGIS Field Maps shows ads.
Which is updated more often, First Due Mobile or ArcGIS Field Maps?
First Due Mobile ships an update every 2 weeks, and ArcGIS Field Maps monthly. Most recently, First Due Mobile was updated on October 29, 2026 and ArcGIS Field Maps on October 30, 2026.

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