Aritzia User Reviews

Customer Experience

Positive experience41.6% of reviews
Neutral7.4% of reviews
Negative experience51.0% of reviews

~ Based on 502 written reviews from the US App Store.

What users say

Is Aritzia Safe?

Aritzia appears safe based on user ratings. AppsHunter Safety Score for Aritzia is 98/100.

This assessment is based on 32,583 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 32,583 App Store ratings for Aritzia.

Is Aritzia Legit?

Aritzia appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aritzia is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worthy every PENNY

Before trying Aritzia, I thought the prices were crazy for a hoodie, shorts, or even socks. I genuinely couldn’t understand how people justified spending that much on basics. But after finally giving it a chance, I honestly don’t think I could go back.

And before anyone thinks I’m only writing this because I got caught up in the trend of buying expensive brands, I’m not. I know there are plenty of overpriced brands that just aren’t worth the money. But when I tell you Aritzia is worth it, I genuinely mean it. The quality is incredible, and you can truly feel the difference.

I’ve washed my hoodies so many times, and they’ve never gotten that rough, worn-out cotton feeling. They haven’t shrunk whatsoever, either. Everything I’ve bought from hoodies and sweatpants to shorts has held up so well and still looks brand new.

And don’t even get me started on the socks. They are hands down the best socks I’ve ever owned. My mom thought I was crazy for spending $25 on socks, but after she tried a pair, she started stealing mine! Now she barely wears any other socks besides Aritzia’s. They’re seriously worth it if you’re looking for quality that actually lasts.

Not only are the clothes amazing, but so is the entire shopping experience. I have yet to walk into an Aritzia store and not feel like I’m stepping into a true luxury brand. Honestly, it feels even more high-end than some actual luxury stores I’ve been to.

The employees are always so kind and welcoming. They’re constantly bringing me different sizes, checking in on me, and making the whole experience feel so personal without ever being pushy.


‼️‼️ SUMMARY for those that “don’t wanna read all of that” 👇:
Overall, Aritzia has completely changed my opinion on investing in clothing. You’re not just paying for a name you’re paying for quality, comfort, durability, and an experience that genuinely makes you feel valued as a customer. It’s rare that I find a brand where I can confidently say almost everything I’ve purchased has exceeded my expectations, but Aritzia is one of them. I can honestly say I’ll keep coming back because the quality speaks for itself.
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lag/crashes

Just loads or says No Content. I get notifications of new items but can’t shop on the app. Weird.

“Celebrating Life”

A beautiful evening celebrating two amazing friends—My Aritzia dress was elegant, comfortable, and made me feel confident all night. Timeless style that never disappoints. Thank you, Aritzia!🩷

lag

so laggy and slow it makes my entire phone shut down. can’t order anything because it freezes up

Always lagging

In all my years owning an iphone I have never left a review of an app. This app lags and freezes to a point when my phone is almost non functional.

The app freezes and lags

I can't even scroll on the app. It freezes and makes my phone shut off.

Slow and glitchy

Slow, never loads, always crashes

Easy UI

Shoutout to the aritzia developers, the app is so easy to use and very clean UI. Thank you!

How are we having these issues in 2026?

Worst app I have on my phone. I am an avid Aritzia shopper but most of the time I need to revert back to the Aritzia website in a browser because of how awful this app is. It makes my whole phone glitch and slow. If I have maps on or a YouTube video while the app is open everything stops working. It has even made my apple car play display go black when this app is open. I don't understand how these issues are happening in 2026. I have deleted and redownload many times now.
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payment

Cannot use multiple gift cards to pay

Unusable app ruins shopping experience

Even when updated the app shows that no items are available for shipping, but in store only. What’s the point?

LOVE IT

I had such a great experience shopping at Aritzia! The store was clean and organized, and the staff were so friendly and helpful without being pushy. The quality of the clothing is amazing, and everything fits really well. I found exactly what I was looking for, and the checkout process was quick and easy. I’ll definitely be shopping here again!
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Unusable Lately

The app has always been slow and glitchy but lately it’s unusable as it keeps crashing

Hard to navigate

UI is not intuitive and app is clunky and glitchy

Crashes my phone

App is usually glitching and it shuts off my phone making my phone act weird for awhile

So slow

The app is so slow and always crashes

Makes my phone glitch and stop working

This app glitches when it’s open and even after closing it, I have to restart my phone to get it to stop freezing.

Very easy to use

I loved it

Plz change App photo

Plz change App photo

Horrible

I have owned iPhones for almost 15 years now. I have never felt the need to review an app until this one. This app does not function at all. It repeatedly crashes and turns my entire phone off. After turning back on my phone overheats. I have used countless apps and never had these sorts of problems with any of them. The issues worsened after they started combining videos into the “shopping experience.” Now I cannot shop at all. This is not TikTok, it is a clothing app. Utterly useless.
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