Terrible
Why did you change the online portal?? Was way better before! Please stop asking for a review every single time I sign in!!!
Prompt wouldn’t go away
So I clicked 1 in frustration
Convenient
I love the convenience of being able to do everything on my phone transfer funds. Send money review my statements.
Check deposits still challenging
I enjoy the fact that I can deposit my checks from my home office. However, it can be a real pain in the buns at times. When I take a pic of the front of the check, NO problem. But when it asks me to take a pic of the back I almost always get an error. Stating that the pics are not the same size. Not sure how that is possible bc I am still sitting in the same position taking a pic with the same background, etc. Super frustrating when I have to take 3 pics of the back to make it work. Or worse yet, needing to wait for the check to be checked out by someone else before it is credited to my account. This was never a problem when AFCU had a separate business app. Can somebody please fix this?? My small business can’t run like this.
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Loving AZFCU since 1985!
I started my account in 1985 when the credit union was just a very small operation housed in the Scottsdale Center of the Arts building! I really appreciated that the credit union would refund a portion of the interest we paid each year on specific loans. Unfortunately they have discontinued this but I still love my credit union. They did start a loyalty program that rewards members with discounts on loans depending on how long you have been a member!
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