Blah!
Blah
The bill paying portion is horrible
Not easy
Terrible
Why did you change the online portal?? Was way better before! Please stop asking for a review every single time I sign in!!!
Prompt wouldn’t go away
So I clicked 1 in frustration
Convenient
I love the convenience of being able to do everything on my phone transfer funds. Send money review my statements.
Check deposits still challenging
I enjoy the fact that I can deposit my checks from my home office. However, it can be a real pain in the buns at times. When I take a pic of the front of the check, NO problem. But when it asks me to take a pic of the back I almost always get an error. Stating that the pics are not the same size. Not sure how that is possible bc I am still sitting in the same position taking a pic with the same background, etc. Super frustrating when I have to take 3 pics of the back to make it work. Or worse yet, needing to wait for the check to be checked out by someone else before it is credited to my account. This was never a problem when AFCU had a separate business app. Can somebody please fix this?? My small business can’t run like this.
Show more
Loving AZFCU since 1985!
I started my account in 1985 when the credit union was just a very small operation housed in the Scottsdale Center of the Arts building! I really appreciated that the credit union would refund a portion of the interest we paid each year on specific loans. Unfortunately they have discontinued this but I still love my credit union. They did start a loyalty program that rewards members with discounts on loans depending on how long you have been a member!
Show more
TERRIBLE
This app always takes a while to load and they're always updating it. The main issue I have now is the search engine. I need to know when I spent money at a certain business, there's no way to look it up. this stupid banking app only has what date and the min/max transaction amount as search filters. How am I supposed to remember that? unfortunately I have no choice as it's the only banking app available for this CU.
Show more
Bill Pay Struggles
I do not like the new bill pay. It is hard to tell what bills are due when and what already paid.
Online banking
I love all the features it offers
Abel G
I love doing my banking with them. Member service is always outstanding
Loyal since 2006
Yes 2006, & it’s not a typo. Honestly there’s only good things to say about this banking institute! Highly recommended!
Liz
I trust and fast service always number 1 Arizona financial credit union and mobile bank
Terrible
Why did you change the online portal?? Was way better before!
Difficulties with Bill pay
Not easy
AZ Federal
My parents helped me open an account with AZ Federal 20 years ago! I just look my son to open his first account as well. They are an amazing credit union. They have great customer service, help with banking issues, keep track of fraud and IN FACILITY bank card copies. Most banks will have cards mailed but AZFed prints out a new card same day.
Show more
Good App
Easy and convenient
Excellence beyond compare
I have been a member since 2001. Best customer service bar none!!!
Stop
Every time I sign onto my account I get asked to rate I have like 10 times stop it.
Worst Credit Union
Their lending policies are the worst in the industry. I recommend Mountain America Credit Union for Arizonans.
Everytime AZFCU said “no..” to me, MACU said yes with a smile and fantastic customer service.
Everytime AZFCU said “no..” to me, MACU said yes with a smile and fantastic customer service.
