Solid - long term experience
I’ve been using Aroma Retail machines for over 5 years as an early customer, and they’ve consistently performed well. Customer service has been phenomenal the entire time — everyone I’ve dealt with is genuinely nice and easy to work with. The units themselves are reliable and do what they’re supposed to do.
One tip I’d pass along: change out the scents every couple of weeks. It helps avoid nose blindness and keeps the fragrance noticeable in the space.
A few things that would make the app even better:
• A Help or About section that shows the current app version.
• Ability to create a list of favorite scents.
• Individual reviews for each scent.
• A way to see/link scent purchases from the website inside the app.
• Clear indication of whether the machine’s firmware is up to date.
Happy with the machines and the company overall. These additions would just make the experience smoother.
One tip I’d pass along: change out the scents every couple of weeks. It helps avoid nose blindness and keeps the fragrance noticeable in the space.
A few things that would make the app even better:
• A Help or About section that shows the current app version.
• Ability to create a list of favorite scents.
• Individual reviews for each scent.
• A way to see/link scent purchases from the website inside the app.
• Clear indication of whether the machine’s firmware is up to date.
Happy with the machines and the company overall. These additions would just make the experience smoother.
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Jjohny2nd
App doesn’t work neither does the product run from this company
App won’t find the unit after resetting the WiFi on the unit. Can’t setup. Updated to the latest app and still nothing. I think the company folded up and is likely not functioning anymore.
OOakleysun
Excuse me, where’d the 5% scent intensity option go? 🙂
Plz put it back
Llhle
UPDATE: Solid Update
I had previously given this app zero stars, but now is a solid 4-star rating. I was an early adopter of this machine, and turns out those of us in the early wave have motherboards that couldn’t take a firmware update needed to work with this new app version. I contacted customer service and they were able to update the firmware once I sent the unit back into them. Great customer service! No issues. Once I got the unit back, it connected very quickly through the WiFi setup process. Everything works great now.
Only thing that keeps this app from a 5-star review is that it’s a pretty barebones app. You have to set the time manually on the unit (not through the app). And it doesn’t account for daylight savings time or connect to a time server.
Other than that… it seems pretty solid. Happy with the unit and app for what it’s worth.
Only thing that keeps this app from a 5-star review is that it’s a pretty barebones app. You have to set the time manually on the unit (not through the app). And it doesn’t account for daylight savings time or connect to a time server.
Other than that… it seems pretty solid. Happy with the unit and app for what it’s worth.
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Ssigpi007
Response from developer
We'd love if you could update the app to the latest version, play around with it and re-review us! We've made some huge improvements since you left your review and would love to hear from you! Thank you for the consideration :)
Love the new app
They had some connection issues with their first release, but this one has been running perfect for me. And has a ton of new features. Well done.
RRayRayMike55
