Love the scent, the app needs work
This is quite literally the worst app I’ve ever used. It times out consistently and it asks me to “make a new password” every time I try to change my diffuser’s schedule. When I open the app it will connect to my diffuser via Bluetooth but when I get to the screen to set a new schedule it tells me I’m no longer connected to Bluetooth. Even though I haven’t changed my location. The developers need to completely revamp the app and make it more user friendly. It would also be great to have some sort of user manual incorporated into the app for customers to refer back to later. If I had known the app was this bad I would’ve purchased a different brand of diffusers.
With all of the being said, I love my newest scent, Amber Oasis. It’s probably the best one I’ve had since purchasing my diffuser over a year ago
With all of the being said, I love my newest scent, Amber Oasis. It’s probably the best one I’ve had since purchasing my diffuser over a year ago
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Terrible support
Previous update caused a crash and the update kicked everything offline. Back and forth with support and they have no resolution and stopped replying. Asking me which device I’m using to control? The same one it worked with for over a year!
Quit working
The system has been working great but now when I try to connect on my phone it’s giving an error and will not let it connect. I contacted cs Sunday 2/1/26 and was told a new update was being released that day to fix the issue but it is still not working.
Seamless Scenting!
The Aromely app is incredibly easy to navigate and clean. The Bluetooth pairing is instant and reliable, making it a breeze to set schedules or adjust intensity in seconds. It’s the perfect, stress-free way to manage your home fragrance!
Stopped working
App was fine til they “fixed” it. Reached out to them a week ago and they said they were working on another fix. A week later, still doesn’t work. How do you expect people to use their system when the app is trash?
