.00 cents
please update program so the dollar amount is in dollars not cents (must add . to add cents), no bill is less than $1, paid a few bills wrong - paid $1.27 that should have been $127.00 or $4.50 that should have been $450.00 - then i ended up paying reconnection fee, late fee and or getting utilities shut off
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Terrible
Terrible app even with the updates since they changed the way the app looks. It takes me 4 attempts to login every time because as soon as I click login, I immediately get that the page expired. A banking app is suppose to be fast and convenient. Literally faster to use the website than the app.
Missing function
For some reason, my partner has the option to deposit checks on their mobile device, but my app doesn't.
Difficult to login
I can’t even find where how to change my information
Okay
Does what it needs to! But I loved this app so much more when I was able to quick view my current account balance. Now you have to go through the entire log-in process every single time. Bring back quick view 😭
Excelente
Lo mejor
Terrible Update
The previous app and interface was clean and easy to use. The updated app is clunky, unreliable, and challenging to find some of the most basic items. Never had any issues with the previous app, but the new UI is terrible.
Not an upgrade
The simplicity of the previous version was a much better experience. You could do everything required of a banking app with a much better experience. Not everything needs floating / sliding windows and rearranged, more difficult to see options.
Still learning
Still learning about the changes to the app.
Taking steps backwards
Charging fees now unless you have a minimum balance? Changing the UI to make it worse and more clunky to use? No more starter credit card with no credit requirements for young people? Ten years ago this was the bank I chose to put my first paycheck in, yet Im working my out now.
App isn’t good.
The new login process now requires you to receive a code after entering login credentials, which is unnecessary and time consuming. Very frustrating to receive lots of texts and emails every time I need to log in over time.
Also, the app no longer allows me to deposit mobile checks after this app redesign. It claims “error processing, see local branch to deposit” for every check and has occurred for over a month. Didn’t have this problem until the app was redesigned. I see other complaints about this too, so it isn’t just me.
Prior to this, the app would constantly be down too.
Just all around poor user interface.
Also, the app no longer allows me to deposit mobile checks after this app redesign. It claims “error processing, see local branch to deposit” for every check and has occurred for over a month. Didn’t have this problem until the app was redesigned. I see other complaints about this too, so it isn’t just me.
Prior to this, the app would constantly be down too.
Just all around poor user interface.
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Horrible
The whole thing is more confusing to look at and is actually laggy when updating balances to the point of showing incorrect information about deposits in our various accounts. Disappointed in the new app.
Payment concern
Why does it now take a week to schedule a payment? It was not an issue before.
I do not like these new updates
Great
Update sucks
The new update sucks like really bad. I preferred not always having to use face I'd.
Fire whoever created this app
The new Arvest banking app is absolutely awful. The login process is unnecessarily complicated—I have to enter my username and password multiple times and then still enter a code sent to my email just to access my account. Transferring money also seems to take much longer, and depositing checks has become more difficult.
Banking should be simple and convenient, but this update has made it frustrating and time-consuming. I’m seriously considering leaving Arvest because of how poorly this online banking experience has been handled. Whoever designed this app seriously missed the mark.
Banking should be simple and convenient, but this update has made it frustrating and time-consuming. I’m seriously considering leaving Arvest because of how poorly this online banking experience has been handled. Whoever designed this app seriously missed the mark.
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Frustrating
I don’t like the new changes. I have to remember my password every time now. It used to be so easy. It no longer is easy.
Unusable
I have been using Arvest mobile deposit for several years. I use it to deposit checks sent to me. After the big overhaul of the app about a month ago, I can no longer use mobile deposit. I get an error message saying to visit the bank (that’s 10 miles away). I have uninstalled & reinstalled twice with no change. Maybe I should change banks after 20 years. Frustrating.
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Monthly fee
I’m closing my account because Arvest will start charging a monthly fee. I used the account to help my elderly mother with her finances. Very disappointed with Arvest and their choice to remove the free checking. I work at a bank and this is not industry standard.
Used to work great
This app use to work great. You could do anything you needed to. Now you can send money with Zelle, you can’t order a new card and you can’t order checks since the last update
