Update
When the new up date come out it makes it harder to pay loan back to the bank it don’t give a option to pay the payment you have to look up what the payment is every month and wright it down then go back and transfer the money the old one we just hit pay bill the account you want to take it out of and then hit monthly payment it was all there
(I didn’t not say I can’t pay the Bill i said it is harder to pay the bill if you are going to respond to the review read it thoroughly before responding your response makes me feel even more that you are not listen or care about my concern being made)
(I didn’t not say I can’t pay the Bill i said it is harder to pay the bill if you are going to respond to the review read it thoroughly before responding your response makes me feel even more that you are not listen or care about my concern being made)
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UI is horrible
Go back to the old way or keep it simple. To many options for the UI makes it confusing
Mr. Nash
No good too many rules changing. As soon as possible going to close all accounts that I am not required to keep open. 5 dollar service charge when I pay 14000 interest a year on interest.
New 2FA Updates Are Horrible
Should be able to turn this off if wanted. It also errors out a lot where you can’t even log in saying the page expired.
Signing in
I have two accounts and it’s a circus trying to sign in to the secondary account
Update
When the new up date come out it makes it harder to pay loan back to the bank it don’t give a option to pay the payment you have to look up what the payment is every month and and wright it down then go back and transfer the money the old one we just hit pay pay bill the account you want to take it out of and then hit monthly payment it was all there also now that the accounts are paid it went from pending request process at midnight to payments in pending for up to a week there times I have over 10 different charges pending
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Can’t transfer to credit card wtf
Can’t transfer money to credit card. Hate the update. The original was perfect. Dumb af
Teller
Anna is a top notch employee. Take good care of her.
Little Kansas Oklahoma
Very friendly people that blended professionalism with kindness and character. Then the app is very user-friendly and offers excellent navigation. There is one item that could be updated. Offer the ability to link across business accounts through an SSO.
credit card payment
I understand we need to make sure to check date for future credit card payment and if not and acccidently schedule for today it just takes money out of checking account that doesn’t exist, immediately, with no option to cancel..so likely a over draft fee now, gotta update something in this new Arvest app it’s frustrating.
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Employee
Even I, an employee dislike this app.
Review
Since review can’t seem to find location in app to pay payment. I have to do a transfer now and it charges me.
Love Arvest
Wonderful service
Old app was better
The old app was more intuitive and user friendly. This new app Is too cumbersome. The old timeline of payments was great.
Fire
Fire whoever made this version
Accounts
Stop charging us for everything. You are getting greedy. Lots of customers are searching for other banks because of all these extra charges. Times are tuff, we have family to take care of, food, medicine, health, fuel. Give us a break.
Making payments easier
Make your credit payment easier there was nothing wrong with the way it was before the update
Deposit
I now have to mount the phone to keep it completely steady in order to deposit a check. The update is garbage.
So behind in technology
Arvest is decades behind in technology, and is so limiting to use.
Your so called ‘fraud detection’ is unbelievably bad.
Your antiquated tech stack and being decades behind other institutions is why I’ve moved most of my funds elsewhere over the last couple of years.
Your so called ‘fraud detection’ is unbelievably bad.
Your antiquated tech stack and being decades behind other institutions is why I’ve moved most of my funds elsewhere over the last couple of years.
Updated UI/UX is frustrating
The new app layout is impossible to understand. I was already frustrated with a $5 monthly charge for having an account. Trying to navigate the new app was a nightmare. Frankly, I’m just closing my accounts because of this. It is not worth the trouble.
