New workouts
Hello! I love this app. However, it’s puzzling to me when I see your advertisement on Instagram. The workouts all look new. I’m constantly checking to make sure I have the latest version of the app. However, I do not see new workouts, especially the ones that are advertised. Where would I find those?
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Poorly laid out app, not easy to navigate and does not sync with Apple Watch well
Super dissatisfied with app, a lot of features just don’t work like playing your own music for workouts. Additionally many of the videos are not synced well with Audio, the audio is a good 10sec ahead of what the person in the video is doing.
Annoyed
Very difficult to cancel subscription.
Botões
Previsão atualizar o app para corrigir os botões que não aparecem. A interface está desalinhada
Response from developer
Agradecemos por compartilhar suas observações sobre os botões e a interface do aplicativo. É realmente importante para nós que a experiência do usuário seja a melhor possível. Embora não possamos prometer atualizações específicas, sua opinião é valiosa e já foi encaminhada internamente para que possamos melhorar. Esperamos que continue a explorar o app e que tenha uma experiência mais satisfatória em breve!
Not worth the money
Much better apps out there, and no refunds once paid on this platform even though they never invest in new content. After a while you have exhausted what is on the platform. Better to find a local health club that offers more.
Cancelled my subscription and yet still charged.
I cancelled my Asana Rebel subscription, but I have nevertheless been charged £54 for a subscription renewal.
As I had already cancelled the subscription before this charge was made, I would like to request a full refund of the £54 and confirmation that my subscription is now cancelled and will not renew again.
Please could you look into this and process the refund to my original payment method?
As I had already cancelled the subscription before this charge was made, I would like to request a full refund of the £54 and confirmation that my subscription is now cancelled and will not renew again.
Please could you look into this and process the refund to my original payment method?
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Beware of unauthorized charges
Unethical charges and doesn’t cancel when notified to cancel. Doesn’t show up under subscriptions and refused to refund and cancel subscription when initially asked. Not easy to cancel and overpriced
Son abusivos y ventajosos
La App es básica y no reúne las características con las que se promueve, la cancelé hace 2 años y cada año intentan hacer el cobro de la anualidad, no se si lo hacen por su carente administración o por abuso y creen que el usuario no se dará cuenta del cobro, tengan cuidado, hay mejores App que reúnen más servicios y a menor precio, ASANA no tiene ética
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Amazing
Bye far the most honest exercise APP ever created, integrity and difficulty! Heals my body
Crooks
No idea how these creeps got my bank details but they just charged me £53.90 via pay pal with no authorization from me - not using their app or their platform not receiving anything from them - and am concerned about weather I shall get my money back after reading all the dreadful reports about this scam company on line
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I am requesting a full refund for the charge
Dear Customer Support Team,
I am writing to formally dispute recurring charges for an application that I purchased only once and cancelled afterward. I no longer use this app, and it does not appear in my list of active subscriptions or apps; however, I continue to be charged every year without my authorization.
I reported this issue last year, but despite my previous complaint, I was charged again this year. I did not authorize this renewal, and I request an immediate investigation into why these charges continue to occur.
I am requesting a full refund for the charge that was recently made to my account, as this renewal was not authorized and the cancellation had already been requested previously. I also request that you immediately cancel any existing subscription associated with my account, ensure that no future charges will be processed, and provide written confirmation that this issue has been resolved.
I would appreciate your prompt attention to this matter and confirmation once the refund and cancellation have been completed.
Thank you for your assistance.
Sincerely,
Coraly Hernandez
I am writing to formally dispute recurring charges for an application that I purchased only once and cancelled afterward. I no longer use this app, and it does not appear in my list of active subscriptions or apps; however, I continue to be charged every year without my authorization.
I reported this issue last year, but despite my previous complaint, I was charged again this year. I did not authorize this renewal, and I request an immediate investigation into why these charges continue to occur.
I am requesting a full refund for the charge that was recently made to my account, as this renewal was not authorized and the cancellation had already been requested previously. I also request that you immediately cancel any existing subscription associated with my account, ensure that no future charges will be processed, and provide written confirmation that this issue has been resolved.
I would appreciate your prompt attention to this matter and confirmation once the refund and cancellation have been completed.
Thank you for your assistance.
Sincerely,
Coraly Hernandez
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Lifetime member
Even restoring purchase as I have grandfathered in the lifetime as an early buyer of the app, now even after they say have full access, I have limited access to the content compared to what they used to offer.
too big the res for 12 mini in the explore page
🏳️
Really impressed
I wasn’t sure I was going to like this. Boy was I ever wrong. I do a work out every morning and it really sets me up for the day. The exercises are amazing and I feel like I’m in a class. I’m so thrilled I got this app!
Warning - SCAM
This app has been charging me for a renewing subscription after cancelling and I just noticed on my CC bill yet another charge. They have no customer service to speak of to assist in resolving this!!!
Can’t Cancel
I have tried numerous times to cancel my subscription but absolutely no customer service.
Just had another years subscription go out of my Bank via PayPal. Had to cancel further payments on PayPal and raise a dispute because the contact email kept bouncing back.
If you intend to join for life fill your boots otherwise leave WELL ALONE.
Just had another years subscription go out of my Bank via PayPal. Had to cancel further payments on PayPal and raise a dispute because the contact email kept bouncing back.
If you intend to join for life fill your boots otherwise leave WELL ALONE.
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Cancelled subscription yet charged!
I had subscribed to the app a year ago but didn’t use the app after two or three trials. I noticed on my bank account that I had been debited £102.99 for a 24-month plan whilst I had cancelled my subscription. I didn’t even show on my list of outstanding subscriptions. Emailed them today having noticed the debit and went on the app. Answered a few questions and nothing else. Not fair as they have access to PayPal account unlawfully debiting clients accounts.
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Great app
I’ve been using Asana Rebel for a few years now, I’ve recommended it to several friends. It’s great, I absolutely love it 👍🏼
Also illegally renewed!
I’ve seen other people complain of this and my subscription has also been illegally renewed despite ending my subscription. I’ll now need to claim my £102 back through PayPal.
Scammers
They charged 4 times the original amount to renew my membership after I cancelled it and I can’t even get access to the material on the app. There is no way to contact them to cancel future deductions. They are like criminals. Very disappointed!
