Unable to start treatment
I’ve come back to NuFACE after awhile and opened up the app only to find that it doesn’t support my NuFACE. It only supports NuFACE Bluetooth enabled device devices. Is this the reason that I can’t start a treatment? Have you stopped supporting your older devices? If so, not cool.
Old devices aren’t shown anymore
I can’t track my progress of my treatments anymore because I have the old version of the Trinity Pro that is not a smart device so now I have to go on the website to look at the treatment videos
Won’t pair
App won’t pair with my device and for such a expensive skincare product this is crazy :(
Useless app
Full of ads, and short clips rather than full instructions videos. Absolutely worthless!
FIX IT
why would you guys take away the bluetooth attachment on the app. kills the whole point of the device. i don’t like this they need to fix it now or i want my money back!!





