Frustrated
I love my mini and was tracking daily. I haven’t tracked for months due to no longer being able to select my treatment and no longer able to select my device. I’m still using my devices but am no longer able to use the app to keep myself accountable.
App no longer works
I was able to enjoy the app for 12 uses before it no longer let me see my treatments. It’s a bummer because I liked the tracking and it kept me motivated. I was even about to get one for my mom but without the app I know she won’t use it ! You’d think in 2026 it would be easy to pair with a working app.
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Completely worthless
I was using this app last year and was enjoying it. So much life happened and I stopped using my device and the app for a while. I just went on the app for the first time in probably 8 months and there were no follow along treatments anymore. I thought maybe I had an outdated version and came to check the app store and I saw all the 1 star reviews now. This doesn’t make one bit of sense. The guided routines were the best thing about the app but it’s completely useless now.
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Former 5-Star App is Now a Useless Shell
When I bought the Trinity+ in January, 2025, the app was FABULOUS! I could perform each treatment along with the tutorial AND record it, complete with before/after pics. On 4/9/26, ALL pics were deleted. (They did give us time to download each individual pic, but there was no quick or easy way to download all pics and preserve the dates. Setting a date right before tax filing deadline was also not necessary & didn’t help.) In June 2026, they removed treatments from the app AND the device pairing function so you could no longer track your treatments. There is no way to even manually enter a treatment. As for the website, the treatments are not tutorials (i.e., you can’t perform the treatment along with the video.) While they describe and demo the holds & glides, you have to pause the video for those where the sequence is repeated (they don’t repeat the sequence in the video they just tell you to do it.). WHO GUTS a GREAT APP to PROVIDE LESS FUNCTIONALITY? There is NO REASON to download this app…save the space on and reduce the attack surface on your phone.
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Great device, but a waste of money without the routines
Everything was going perfectly with my NuBody until the routines and instructional videos were removed. That completely changed the experience.
The device itself is fine, but without the routines and videos, there is very little guidance on how to use it properly. I’ve looked on YouTube, but there simply isn’t enough useful content to actually teach you how to use the NuBody effectively.
I paid for a product that came with guidance and routines, and removing that content made the device much less useful. Honestly, it feels like a waste of money now. I really wish the original library and instructional videos were still available.
The device itself is fine, but without the routines and videos, there is very little guidance on how to use it properly. I’ve looked on YouTube, but there simply isn’t enough useful content to actually teach you how to use the NuBody effectively.
I paid for a product that came with guidance and routines, and removing that content made the device much less useful. Honestly, it feels like a waste of money now. I really wish the original library and instructional videos were still available.
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