Was about to panic…
Updated app after a bit of a break and couldn’t get it to work. Started to panic when I saw reviews saying the app was ‘broken’. Uninstalled the app, then reinstalled and it was fine. Hope this helps someone else.
The specific treatments aren’t appearing
I like the videos, but only the plans are showing rather than the specific treatments, which is frustrating
No treatment option
The app has stopped me doing individual treatments only plans?
New update is awful
I love my halo but the new update is rubbish. It now takes so many more button presses to sync your halo, the plans page used to take you to your plan but now you have to select it. It’s not user friendly at all.
Device broke, now app broke
Purchased a Halo in Nov 2025, it broke in March 2026, took a month to get a replacement under warranty. Now in June 2026 the app isn’t working so I can’t do any treatment but the default one, making this expensive device useless.





