Ascend Loans User Reviews

Name: Ascend Loans
Rating: 1.67742 (31 reviews)

Ascend Loans

Ascend Loans, LLC

💰 Finance

Top reviews

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This is honestly the worst place to get a loan please save your time!! You have to pay almost 3,000 dollars back for a 500 dollar loan that’s so crazy please shut this thing down!

Rosy9874

2 months ago

Response from developer

Hi Rosy9874! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about this situation and rectify it for you. Unfortunately, we are unable to locate an account with the name provided, so please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss further. Thank you!

unable to pay back the loan

i’ve been trying for the past day to figure out how to make payments in the chat bot won’t tell me in every time I call. I just get a robot I can’t talk to a real person

john103:)

3 months ago

Response from developer

Hi, john103! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 888-512-7236 and press option 3 or email customerservice@ascendloans.com to discuss. Thank you!

Complete Scam

DO NOT USE ASCEND LOANS TO AQUIRE A LOAN.

Blackjack the don

3 months ago

Response from developer

Hi, Blackjack the don! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss. Thank you!

Scam

This is so crazy I am very upset I signed up gave them my information ssn everything and never received nothing I’m reporting this app it’s a scam I found it online and knew something was wrong once I didn’t get no notification and seen bad reviews

Denajah Saunders

5 months ago

Response from developer

Hi, Denajah! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. Please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss further. Thank you!

Super High interest

Pay the loan back as fast as u can don’t only make minimum payments or u will be in det

ceodap

a year ago

Response from developer

We apologize for the negative experience. Our loans are an expensive form of credit and are not intended to provide a solution for long-term credit. We strongly recommend our customers schedule an early pay off to reduce the amount of finance charges. Please contact us at 1-888-512-7236 at your earliest convenience to discuss your specific issue.

Greed app

I’m grateful for them to help me but that fact I have to pay them off twice as much I borrowed from them is ridiculous. After I’m done paying them it be my last time using this app. Would not recommend using them!!

Dsaucedo22

a year ago

Response from developer

Hi, Dsaucedo22! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss. Thank you!

Worst

Has incredibly high interest rate.

Hdksjejeb

a year ago

Response from developer

We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss. Thank you!

STAY AWAY!

I cannot pay this loan off,i’ve made payments and the loan is actually higher then what i received.Unbelievable,i’ve had two loans and paid them off with no issues.Really sick how they take advantage of people trying to survive.Hopefully this review will do more damage than what you’ve taken from my hard earned money.

BOOHROCKSKIGOOGLES

2 years ago

Response from developer

Hi, BOOHROCKSKIGOOGLES! We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 888-512-7236 or email customerservice@ascendloans.com to discuss. Thank you!

Bad service

I received a loan of 450 dollars, I have already paid 9 weeks of 63.18, which is the amount of 568.62, I have already sent an email asking, when will this end, they do not answer me, I have already paid more than I received, I do not want them to take any more money from my account, this is not right, do you think it is right that I received a loan of 450 dollars and I have to pay 2,716.73???

Girl hate you

2 years ago

Response from developer

We are sorry to hear that you received less than the 5-Star service Ascend Loans is known for. We would like the chance to hear more about your experience and rectify it for you. We are unable to locate an account with the name provided, so please call us at 1-888-512-7236 or email customerservice@ascendloans.com to discuss. Thank you!

I AM FUMING

I DID MY 73 DOLLAR PAYMENT AND ITS SYAING I NEVER MADE A PAYMENT AND NOW MY PAST DUE BALANCE IS 128?? IM NOT PAYING THIS AND WILL BE CONTACTING A LAWYER AND MY BANK TO REPORT YALL AD FRAUD AND TO STOP ALL CHARGES TO MY ACCOUNT

fuminggirl55

2 years ago

Response from developer

We apologize for the negative experience. We were unable to locate an application for you with the limited information available here. Please contact us at 1-888-512-7236 or email customerservice@ascendloans.com at your earliest convenience.

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Very high apr rating. Terrible customer service. And even after I paid my loan off my account says there is a past due payment which I still cannot get help with. Terrible.

Yesthankyoukloker

2 years ago

Response from developer

Worked for me and gave me better credit

I was a little weary about this because its a mobile app but thankfully the money came on time and I haven’t had any problems with it. I am making payments back without issue which has helped bring my credit back up. Thank you.

Tellyvvi

2 years ago

Response from developer

We are so happy you chose Ascend Loans for your personal loan needs and appreciate your feedback. Thank you for taking the time to leave us a review.

Customer service trash

This place is trash the amount you borrow is not worth what you pay its almost 4xs what you borrow.. and then when your trying to pay off the loan it becomes impossible unless you reach them during buisness hours.. customer service and online chat are just as bad.. save yourself money and time do not try these sharks

Calikeww

2 years ago

Response from developer

Loan

I was just approved for a loan yesterday and I accepted; but no longer want the funds. It stated I have till 3PM the next day to cancel any funds, and it says my money has been transferred, but there is no money in my account. I tried to call and it’s only an automated system. Plus, their email is non-working. Considering the reviews, I hope I did not make a mistake. I will not be paying back the funds if I do not have them.

Yaznic25

2 years ago

Response from developer

Cómo puedo cancelar mi préstamo?

Cómo puedo cancelar

Gente4538

2 years ago

Response from developer

Ascend Loans provides support services in English only at this time. Please visit our website for your specific question: https://ascendloans.com/faqs/ or contact customer service at 888-512-7236.

Never Again

It’s impossible to catch up and pay off. I’m grateful that they were able to help when I needed the most but I will never use them again.

Single Mom trying to make it

2 years ago

Response from developer

We apologize for the negative experience, and we would like the opportunity to discuss your specific issue. We were unable to locate an application for you with the limited information available here. Please contact us at 1-888-512-7236 at your earliest convenience.

Greedy Jews

Me personally I wouldn’t participate from getting a loan from these guys. They’re greedy they give you less and ask for more which puts you in debt. I would not recommend anyone to participate in their organization. As I was reading about the loan, they do not help people they put them in debt. How are you helping people by putting them in debt? It does not make sense. do your research look for the reviews and stay away from ascend loans.

Rcgzone

2 years ago

Response from developer

Ridiculous Rip Off Artists

Knew the interest was high but meant to pay off in a week but unfortunately life happens. Meanwhile I have now made 11 WEEKLY payments of $140 and guess what my balance is $1100. DO NOT USE THESE CROOKS. They also make it nearly impossible for you to make payments or pay off early just so they could continue to eat you alive with ridiculous immoral fees and interest.

Sucker I be

2 years ago

Response from developer

Our loans are an expensive form of credit and are not intended to provide a solution for long-term credit. We strongly recommend our customers schedule an early pay off to reduce the amount of finance charges. We are unable to locate your account based solely on the information provided here, please contact our customer service department at (888) 512-7236 for assistance.

SCAM

Do not use! I have never received my money and now I’m supposed to pay back my loan that I never received!?! No I don’t think so! Stay away from this company they are scammers!!

Kkstopher

2 years ago

Response from developer

We apologize for any inconvenience and would like to help. We are unable to locate your account based on the information provided, please contact our customer service department at (888) 512-7236 for assistance.

SCAM!!!

DO NOT USE THIS FAKE BANK filing a report with the BBB. I was approved for a loan and it was suppose to be deposited into my account the day after. Well it’s been two days and still no money has been deposited into my account. I’ll be making a lot of phone calls and working to get this shut down so nobody doesn’t fall to this SCAM!

just an average new yorker

2 years ago

Response from developer

Ascend Loans, LLC is an online lender, not a bank. We apologize for any inconvenience and would like to help. We are unable to locate your account based on the information provided. If you have not received your funds after signing your loan agreement, please contact our customer service department at 1-888-512-7236 to confirm your account information and see what options may be available.