Login Issues
I’ve been trying to login to the app since I downloaded it and it continues to tell me I’m entering the wrong username name and will not allow me to me past that screen… I have everything written down even my password and saved when I set up my account but still I can not log in!!!!!
App crashes when you try to select photos of receipts
Title says it all…
Won’t allow photo upload
This app is horrible. Each time I try to upload and image it shows a blank screen, freezes and crashes, causing me to have to login again.
Clunky and Glitchy
This app is not very good. I have a sign on and the “symbol “ to use at sign on. The app says it’s wrong but the website recognizes it. Beware if you use this but your insurance is though a spouse. The card will work but they want documentation for everything. Including prescriptions which are obviously coded as such. The app frequently freezes. If you are an employer get something better! Your employees will appreciate it!!
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Cannot submit documentation for multiple card transactions
I have two claims I paid with a card transaction. I received notification I needed to submit documentation for the payments for two different providers. I can submit the statement for one but when I go to submit the statement picture for the second claim, the app replies 'thanks for submitting' but the details show for the first claim processed. I tried to leave the app and re-enter but no attempts to clear the app's bug was successful.
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