No Updates
App not kept updated, last update was Dec 18, 2024. A lot has changed and this app is useless if not ever kept up to date!! (10/30/2025)
Worthless
What in the world? I’ve never seen an app go from 5-star to worthless in one update, but that’s exactly what happened here. Can’t login to my account. Can’t set up a new account, reset password or anything.
I should have known anything related to our municipal government would get messed up if we waited long enough.
I should have known anything related to our municipal government would get messed up if we waited long enough.
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Happy
I’ve used app for a few years. Mostly reporting dead animals on the road. The responses time is amazing. We had lightning hit our street light in front of our house & report. I got email about issue & repair believe was 2 days later which I felt was good turn around. I will be reporting a couple very bad potholes on my work driving route. I will update review on that progress.
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Great app for City information and code requests
Great app for City information and code requests. The staff are quick to respond to requests and the app is very well laid out.
Suggestion: create a means to cancel a submitted request. In cases in which a concern has been remediated before the City has been able to visit the location.
Suggestion: create a means to cancel a submitted request. In cases in which a concern has been remediated before the City has been able to visit the location.
Useful App
I like the Ask Arlington app. It saves time (no runaround on the phone, etc). Also, every time I report/request something, it is taken care of very quickly and satisfactorily.
