Comparison

Ask Arlington vs OpenGov EAM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ask Arlington

This app serves as a central hub for residents of Arlington, Texas. It provides information, allows for issue reporting, and answers common questions related to city services.

Highlights
  • City information access
  • Report city issues
  • Get questions answered
  • Centralized city services
Read full description

The Ask Arlington App is the one stop shop to find information, report issues and get questions answered for the City of Arlington Texas.

About

OpenGov EAM

Manage assets and work directly from the field with this app. Capture images, create tasks, conduct inspections, and track time, even offline. Features include AI-powered image recognition, barcode scanning, and turn-by-turn directions to streamline operations.

Highlights
  • AI-powered image recognition for asset capture
  • Offline work capabilities
  • Task creation for inspections and maintenance
  • Time and cost tracking per task
  • Barcode scanning for data entry
  • Turn-by-turn navigation to job sites
  • File attachments for detailed records
Features
Read full description

OpenGov EAM gives your team the tools to manage assets and work from the field. Capture images, create tasks and requests, conduct inspections, and keep records up to date—even without an internet connection. With features like time tracking, driving directions, barcode scanning, and file attachments, you can collect data, complete work, and monitor resources wherever the job takes you. Built for accuracy and speed, OpenGov EAM helps your organization stay organized and keep projects moving forward. Key Features - Capture assets quickly with AI-powered image recognition - Build and maintain accurate inventories - Create tasks for inspections, repairs, and maintenance - Submit service requests for additional work or information - Update and complete tasks in real time - Track labor, equipment, materials, and costs by task - Use Stopwatch to automatically record time on jobs - Navigate to job sites with turn-by-turn directions - Adjust map layers to focus on relevant records - Visualize assets, tasks, and requests on an Esri basemap - Tap to view detailed information on assets and tasks - Conduct inspections on any asset type - Attach images, videos, PDFs, and other files - Create and edit point, line, or polygon assets directly on the map - Sort and prioritize tasks by urgency, date, or location - Scan barcodes to capture data faster - Work online or offline Important Note This app is for OpenGov Enterprise Asset Management cloud customers only. On-premises customers should continue using the Cartegraph One app. Get Started Call us at 877.647.3050 to begin using OpenGov EAM today.

Screenshots

Ask Arlington4 screens
OpenGov EAM4 screens

Verdict

The call

The clearest difference is rating: OpenGov EAM at 3.5 against Ask Arlington's 2.4. OpenGov EAM also leads on ads (none vs shown) and update cadence (every 2 weeks vs every 5 months). Ask Arlington's advantage is iOS requirement (12.0 vs 18.0). On price, review sentiment, ratings volume and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OpenGov EAM holds the better App Store score, 3.5 against 2.4. Both are backed by a comparable volume of ratings — 40 and 36 respectively. Written reviews split almost evenly too, at 21% and 21% positive.

UpkeepUpdate frequency

Ask Arlington ships an update every 5 months, OpenGov EAM every 2 weeks. The most recent releases landed on September 18, 2026 and September 25, 2026 respectively.

Scorecard5 real differences · 5 level
Ask Arlington versus OpenGov EAM: the parameters behind the verdict, then further details
ParameterAsk ArlingtonOpenGov EAM
PriceFreeFree
Rating2.4 (40 ratings)3.5 (36 ratings) — better
Positive reviews20.7% of reviews21.4% of reviews — better
Number of ratings40 — better36
Update frequencyEvery 5 monthsEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.0 — better18.0
Further details — not scored
Size27 MB68 MB
Age rating4+4+
DeveloperCity of ArlingtonOpenGov

Customer experience

Ask Arlington

All ratings40 ratings
Positive32.5%
Neutral5.0%
Negative62.5%
Written reviews29 reviews
Positive20.7%
Neutral6.9%
Negative72.4%

OpenGov EAM

All ratings36 ratings
Positive58.3%
Neutral5.6%
Negative36.1%
Written reviews14 reviews
Positive21.4%
Neutral21.4%
Negative57.1%

In-app purchases

None

Ask Arlington

No in-app purchases

None

OpenGov EAM

No in-app purchases

Questions

Is Ask Arlington free?
Ask Arlington is free to download, with no in-app purchases.
Is OpenGov EAM free?
OpenGov EAM is free to download, with no in-app purchases.
Which has better reviews, Ask Arlington or OpenGov EAM?
OpenGov EAM is rated higher. Ask Arlington averages 2.4 out of 5 from 40 ratings, while OpenGov EAM averages 3.5 from 36 ratings.
Do Ask Arlington or OpenGov EAM have ads?
Ask Arlington shows ads; OpenGov EAM does not.
Which is updated more often, Ask Arlington or OpenGov EAM?
Ask Arlington ships an update every 5 months, and OpenGov EAM every 2 weeks. Most recently, Ask Arlington was updated on September 18, 2026 and OpenGov EAM on September 25, 2026.

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