About
Get fast, expert medical advice anytime, day or night. This app connects you with real Hoag clinicians who review your health history for personalized recommendations. It streamlines booking visits, managing prescriptions, and following up on results.
What's New in AskHoag
1.0.17
October 6, 2026
This update makes it easier to get ready for your visit. You can now review your health information right in the chat before your appointment, including your height, weight, allergies, medications, pharmacy and insurance. The review card also stays in place when you switch between chats. You can add a second preferred pharmacy, pharmacy search is easier to use, height and weight are shown with clear units, and your date of birth now saves correctly. Chatting with us is clearer too. Answers from our care team now display tables properly, reference links can be tapped, and you'll see when a nurse practitioner is reviewing your question. Sending photos is simpler, and you can see the photos you've already shared. Signing in is smoother. Face ID and Touch ID now prompt you automatically when you open the app, and you'll see a clear message if biometrics are turned off. Notifications now take you to the right screen, and you'll see fewer repeated alerts. We've also refreshed the welcome screen, fixed an issue that could close the app while typing, fixed crashes during video visits, and made chat and sign-in more reliable.
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FAQ
What is AskHoag?
AskHoag is a medical app that allows you to ask questions, describe symptoms, or voice concerns to real Hoag experts anytime. It provides fast answers and connects you with clinicians who know your health history.
How does AskHoag use my health history?
AskHoag is connected to your Hoag medical record, so it automatically accesses your history. This means you don't need to repeat information about your past conditions or medications when seeking advice.
Can I book appointments through AskHoag?
Yes, AskHoag facilitates booking your visits. It serves as a central place for managing your care, from your initial question to follow-up after your appointment.
Is AskHoag available 24/7?
Yes, AskHoag is designed to provide help at any hour, day or night. You can submit your questions or concerns the moment you need assistance.
Is my information private and secure with AskHoag?
Your information is held to the same HIPAA and California medical privacy standards as your Hoag medical record. It is encrypted, audited, and never sold.
Does AskHoag replace in-person doctor visits?
AskHoag does not replace the human side of care; it makes it easier to reach. It is a tool to facilitate access to real care faster.
What if I have a medical emergency?
AskHoag is not for emergencies. If you think you are having a medical emergency, you should call 911 immediately.
What devices does AskHoag support?
AskHoag is currently supported on iPhone devices. The app was last updated on October 6, 2026, with version 1.0.17.
