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Aspect WFM Mobile Enterprise

Aspect WFM Mobile Enterprise

by Quilogy, Inc

231 ratings
85 reviews
💼 Business
📊 Productivity

Archived App (Last seen on 25 May 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 28, 2015
  • August 2, 2018

Features

Developer

Quilogy, Inc
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❓5 answered
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📦w/o updates
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About

This app allows employees to manage their work schedules and requests directly from their mobile devices. It provides access to individual schedules, productivity statistics, and the ability to submit exception requests, empowering remote self-management.

✓View individual agent schedule data
✓Add Workforce Management Exception Requests
✓View personal account balance data
✓View agent productivity statistics
✓Receive push notifications
Show original description

What users say

Summarized from real user reviews of Aspect WFM Mobile Enterprise. Based on 231 reviews and a 1.8/5 average, it highlights the 5 positives and 11 negatives reviewers mention most about this Business app.

Positive things

  • 👍User-friendly interface when working
  • 🎯Convenient schedule access from mobile
  • ⚡Quick overtime and VTO request capability
  • 📱Ability to modify work schedule remotely
  • ✅Simple for basic schedule viewing

Negative things

  • 🐛Frequent crashes and freezing
  • ⏱️Extremely slow loading times
  • 🔌Unreliable connectivity issues
  • 📵Inconsistent notification delivery
  • 🚫Constant login/logout problems
  • 🖥️Outdated user interface design
  • ❌Non-functional on newer iOS versions
  • ⚠️Frequent timeout errors
  • 🔐Device registration failures
  • 📊Missing schedule data errors
  • 🎨Poor optimization for modern phones
See all reviews

What's New in Aspect WFM Mobile Enterprise

2.5

August 2, 2018

This app has been updated by Apple to display the Apple Watch app icon. Added localization for UK.

More

User reviews

Most RecentHighest RatedLowest Rated

Notifications

Have never received a notification but my coworkers do.
ManduzzzzzManduzzzzz

Doesn’t load

Doesn’t work most of the time .
Rey:DRey:D

Need to add memo

Been having to report LOA with the app because my coach won’t communicate my disability leave to scheduling and we can no longer access WFM on the company website. Because the app doesn’t allow a place to add a memo with our disability claim info my LOA for the month has been changed to absences. Kind of pointless leaving a review because this is an employer-mandated app but whatever.
Show more
SinistergraspSinistergrasp

Cannot link

Can’t link to my workplace .. stopped working after 2 yrs blah
Lauraadriana66Lauraadriana66

Trash

Absolutely horrible app and I can’t believe Asurion still has us using this dinosaur. This needs to be totally revamped for it to even function correctly as needed. This is vital for my job and is terrible.
BladenPBladenP
See 80 more reviews

User experience

🐞

Reported Bugs

15 issues

App crashes on launch

Bug

Blank white screen after login

Bug

Spinning loading indicator that never completes

Bug

Gateway errors

Bug

Error 404 preventing access

Bug

Notifications not sending reliably

Bug

Automatic logout when app closes

Bug

App incompatible with iOS updates

Bug

Registration URL not working

Bug

Submit button missing on some devices

Bug

Schedule data fails to load

Bug

Inconsistent performance across devices

Bug

Server connection timeouts

Bug

Login rejection despite correct credentials

Bug

App freezes during schedule changes

Bug
✨

Requested Features

11 requests

Push notifications for OT and VTO alerts

Feature

Ability to add memo/notes to requests

Feature

Save login credentials with Face ID/Touch ID

Feature

Export schedule to iCloud or calendar

Feature

View full schedule week-to-week

Feature

Delete official requests after submission

Feature

View notes attached to schedule segments

Feature

Schedule persistence across sessions

Feature

Web browser alternative access

Feature

Improved UI/UX redesign

Feature

Cross-month schedule swapping capability

Feature

FAQ

What does Aspect WFM Mobile Enterprise do?

This app provides agents with direct mobile access to Aspect Workforce Management. It allows employees to self-manage their schedules remotely, track requests, and view intra-day performance statistics from their smartphone or tablet.

What are the key features of this app?

Key features include viewing individual agent schedule data, adding and viewing Workforce Management Exception Requests, checking personal account balance data, viewing agent productivity statistics, and receiving push notifications.

Is this app free to download and use?

The app itself is free to download. However, it requires Aspect Workforce Mobile to be already installed and configured at your company. Additional services and installation may be required for full functionality.

What are the system requirements for this app?

A prerequisite for this app is that Aspect Workforce Mobile must already be installed at your company. The application also requires an internet connection to receive push notifications and for all other activities and functionality.

Who is the target audience for this app?

This app is designed for agents and employees who utilize Aspect Workforce Management. It empowers them to manage their work schedules, submit requests, and monitor their performance directly from their mobile devices.